The best crm software for nonprofits is here! free crm software that is easy to use and designed by a nonprofit to help you raise more money. See how to get started with nonprofit crm software with Kindful.
the best nonprofit CRM software Kindful is here to help you grow your donations and make the world a better place. With everything you need to manage your donors, collect recurring giving and track your volunteers, Kindful can be used by organizations of all sizes – from small nonprofits to larger foundations.
A CRM for nonprofits, or nonprofit CRM, is a platform that helps organizations understand and maximize their relationships with their donors. The donor software is a type of nonprofit database that organizes donor data, identifies donor trends, and makes recommendations to increase the likelihood of receiving future donations.
Nonprofits use a CRM to manage their contacts, donors, and other supporters. The right CRM can help nonprofits reduce aggravation and save time and resources. Some of the benefits of CRMs include task automation, easy-to-access donor information, contact records, task reminders, and actionable analytics and reporting.
When it comes to choosing the CRM that’s best for your nonprofit, it’s important to consider the features, integrations, and support that meet your organization’s needs. In this post, we’ll share some of the best nonprofit CRM software solutions, as well as data from G2’s Fall 2020 Nonprofit CRM Results Index, which is determined by reviews from verified customers.
Kindful
Best for: Nonprofits that are looking for fundraising and donor management software with the best results and integrations with software you already use like Classy, Mailchimp, Eventbrite, and QuickBooks.
Features: Kindful has CRM features for online fundraising, donor communication, donor management, and donor reporting.
Integrations: Kindful offers best-in-class integrations for email marketing, events and auctions, fundraising, and payment processing.
Results: Based on G2’s Fall 2020 Nonprofit CRM Results index, Kindful was ranked as the CRM with the best results. Users reported they were able to go live in 1.2 months and saw a return on their investment in just over 12 months.
Pricing: Monthly, contact-based. Starts at $100/month for 1,000 contacts.
Bloomerang
Best for: Nonprofits looking for an easy-to-use interface that focuses on donor retention and increasing revenue through consistent communication.
Features: Bloomerang’s features include built-in email marketing software and easy-to-use pages that display donor retention and communication timelines.
Integrations: Bloomerang offers integrations through Zapier which gives you access to the email marketing software and accounting applications that already partner with Zapier.
Results: Based on G2’s Nonprofit CRM Results index, Bloomerang users were highly likely to recommend the software and reported just over 2 months to go live with an estimated 12-and-a-half month return on investment.
Pricing: Monthly, contact-based. $99/month for 1,000 contacts.
Salesforce for Nonprofits
Best for: Larger nonprofits that have someone on their team already familiar with Salesforce. Because they offer a completely custom-built experience, Salesforce caters to nonprofits that want the freedom to create their own CRM experience from scratch.
Features: Salesforce has CRM features for marketing automation, donor reporting, and analytics.
Integrations: Salesforce offers integrations for email marketing, finances and accounting, and internal communication.
Results: Based on G2’s Nonprofit CRM Results index, users reported they were able to go live in just over 6 months and expected a return on investment in just over 19 months.
Pricing: User-based. Through the Power of Us Program, eligible nonprofits receive 10 free subscriptions and discounts on paid features.
360MatchPro
CRM Overview
360MatchPro is a comprehensive CRM solution that allows nonprofits to market and automate matching gifts like never before.
With its robust features, maximizing your matching gift revenue is a piece of cake. From automated identification across your fundraising, match completion, and actionable insights for next steps, your matching gift process will be intuitive and simple.
In addition, 360MatchPro is easily integrable to keep your process as streamlined as possible.
Why We Love This Donor CRM
360MatchPro offers an extensive list of features, one of which is automated acknowledgements. Because they know how important your donors are, 360MatchPro places focus on donor stewardship by automating triggered thank-you emails when they submit a matching gift request and when you receive the matching donation.
Nonprofit CRM Pricing
Contact 360MatchPro for a quote on their matching gift CRM services.
360MatchPro & Matching Gifts
360MatchPro by Double the Donation is the industry-leading matching gift system for nonprofits of all shapes and sizes. With this software, fundraisers can easily promote matching gift opportunities to supporters and integrate company-matching at every step along the donor journey.
This powerful solution leverages Double the Donation’s comprehensive matching gift database which allows donors to quickly and easily determine their matching gift eligibility. Additionally, organizations are able to screen donor information for employment markers and configure automated, personalized matching gift follow-ups which drive both the number of matches secured as well as total match revenue.
CharityEngine
CRM Overview
CharityEngine is an all-in-one CRM solution that empowers nonprofits like yours to engage supporters throughout their entire donor journey.
Instead of continually integrating piecemeal solutions, CharityEngine offers every tool you’ll need in one complete package, including data storage capabilities, fundraising features, direct mail marketing, major gift management, and automated marketing.
With all of your fundraising and communication tools located within the same solution, CharityEngine makes it easy to communicate with donors and encourage their involvement during every phase of their donor journey.
Why We Love This Donor CRM
CharityEngine helps nonprofits recruit donors and retain supporter relationships long-term. Your nonprofit staff can streamline their workflow by using this single software solution to create communication and marketing materials, personalized with key donor information. Whether you’re fundraising, launching an advocacy campaign, or stewarding donor relationships, CharityEngine makes staying organized simple and manageable for your nonprofit.
Nonprofit CRM Pricing
Contact CharityEngine to request a demo and get a quote for their all-in-one CRM solution.
CharityEngine & Matching Gifts
CharityEngine emphasizes the power and importance of matching gifts and streamlines the process for their users with a seamless integration with Double the Donation’s matching gift automation tools. For these users, the process goes like this: As donors give to support a nonprofit’s efforts, their information is collected by the CharityEngine CRM—which then flows into 360MatchPro. 360MatchPro identifies match-eligible donors and triggers automated outreach which encourages donors to submit their matches and secure more funding for the organization.
Salsa CRM
CRM Overview
Salsa CRM + Salsa Engage is an innovative donor management and engagement platform built to help nonprofits optimize their campaigns, outreach, and overall fundraising strategy. Salsa’s innovative SmartEngagement technology leverages the power of machine learning, marketing automation, intelligent reporting, and more to power your mission.
Salsa CRM offers robust donor profiles to holistically track each supporter’s history and make informed predictions about the future. With built-in donation pages, peer-to-peer fundraising tools, multi-channel advocacy, and more, this CRM has everything you need to accelerate fundraising, all in one place.
Why We Love This Donor CRM
Salsa is more than just a CRM. This unified platform will equip you with a full suite of tools to communicate, advocate, and fund your cause.
With unparalleled predictive analytics and intelligent reporting features, Salsa offers world-class fundraising technology supported by fundraising expertise and best practices.
Nonprofit CRM Pricing
Contact Salsa for specific pricing information.
Salsa & Matching Gifts
SalsaLabs offers a technical integration with 360MatchPro by Double the Donation in order to equip its users with innovative matching gift solutions. This streamlines the process of promoting matching gift opportunities to donors, providing donors with detailed information about their employers’ matching gift programs, and following up to remind eligible donors to request company matches. That means increased engagement with supporters and increased corporate funding for your nonprofit!
Nutshell
Nutshell is all about building better relationships with people.
Priding itself as the most flexible CRM on the market, Nutshell’s contact management and pipeline automation tools are built for sales organizations but can easily be adapted for the needs of non-profits.
Using Nutshell, you can log communications from your computer, or from your phone if you’re at an event. You can even scan a donor’s business card, and they’ll be added into the CRM as a new contact instantly. That way, you’ll never lose track of a potential donor again.
Like any modern CRM, Nutshell allows you to store all your contact details, call notes, and email conversations in one place—from your first interactions with a potential donor to the confirmation of their first payment—so that everyone in your organization can quickly access them whenever they need to.
What really sets Nutshell apart are its automations, which take the grunt-work out of nurturing donors. Notably, the full-featured Nutshell Pro tier allows your team to build and deploy email sequences that roll out to a potential donor until they respond, and the sales automation suite ensures that your team always gives their leads (potential donors, in this case) the right attention at the right time.
How nonprofits use Nutshell
Nutshell was designed with flexibility in mind, so that users with drastically different use cases (like nonprofits) can still have a solution that addresses all of their needs and pain points.
Nonprofits prefer Nutshell because of its ability to easily map people and companies as “donors,” “volunteers,” and whatever other labels are required. There are no limits on this feature. Label away.
Also, Nutshell’s ability to create multiple pipelines and automations specifically addresses nonprofits’ needs to have multiple workflows.
People and companies can be labeled and then added to whichever pipeline is appropriate for them, so contacts never get mixed up. The audiences are different, the automation is different, and Nutshell controls for this at its most base level.
Furthermore, Nutshell includes features like email automation, email sequencing, and custom email triggers, making it easier to communicate with different audiences and nurture them differently based on their needs.
Price: Starting at $19 per user / month for Nutshell Starter, and $35 per user per month for Nutshell Pro; all Nutshell subscriptions include unlimited contacts and free technical support
Conclusion
Create and send customized, branded donation forms and e-cards with Kindful’s easy-to-use platform. Our nonprofit CRM software is the best CRM for nonprofits because it simplifies your organization’s records, analyzes your data, and helps connect your donors with the causes they care about most.