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Best Online Documentation Tool

Writing software documentation is essential, as it showcases the product you have built to the world. When a user downloads your app for the first time, they’re left scratching their heads with no explanation of what this product does and how it should be used. With proper software documentation up-front, you show that interest in your work that would otherwise have been unseen.

Best free documentation tools It’s no surprise we are all searching for the best documentation tools, because of a large number of advantages it introduces for our projects. It’s easy to feel overwhelmed by the dozens of available tools and systems out there but hard to find the right one that would support your needs in the best way possible.

Therefore, software documentation tools are a crucial part of the software development process. They help software developers to create, maintain and update the technical documentation for the software products. 

A very powerful and useful tool in any design project, documentation can be defined as a way to pass on knowledge about the project from person to person, team member to team member. We will be discussing various types of Software Documentation Tools that help a developer create technical documentation for a product. 

What is Software Documentation?

what is software documentation

Software Documentation is the process of creating documentation for software in order to make it more intuitive and easy to use.It is a document that has general information about how the software was built, how it operates, and other details. Software documentation is an important aspect of software development. As a part of the software life cycle, it makes up a significant portion of the effort when building software applications. The goal of documentation is to provide technical and functional information that will help people use your product.

What are the types of software documentation?

types of software documentation

Documentation is a crucial part of the software. There are mainly five types of software documentation. 

  • Requirements – Identifies attributes, capabilities, characteristics, or qualities of a system. 
  • Architecture/Design – Overview of software. Includes relations to an environment and construction principles to be used in design of software components.
  • Technical – Documentation of code, algorithms, interfaces, and APIs.
  • End user – Manuals for the end-user, system administrators and support staff.
  • Marketing – How to market the product and analysis of the market demand.

Importance of Software Documentation

Software documentation is an essential element of any software development project. Although the importance of documentation may not be immediately apparent to some, the benefits of creating a comprehensive and detailed set of instructions for developers and end-users alike are significant. When properly executed, software documentation can help to expedite the process from idea to implementation, reduce time-to-market and increase customer satisfaction.

While writing documentation for software products is not a new phenomenon, it has become more important than ever as technology continues to advance and software becomes increasingly complex. Simply put, the demand for documentation has grown exponentially over time. It can be a daunting task to write good documentation, but with the right tools and techniques in place, anyone can produce clear and concise documentation that will benefit both your users and colleagues alike.

What are the tools used for software documentation?

Software documentation is the process of creating and maintaining any form of informational support for a software application. It may be in the form of text documents, images, video, or audio recordings. The purpose of documentation varies; it may be intended for designers, developers, clients, or end-users of the software application.

 Let’s see the top software documentation tools together;

1- Document360

Document360 software documentation tool

Document360 is a documentation tool that helps companies in the process of software development by providing support with their processes and workflows.

Document360 provides support in the process of software development by helping companies with their processes and workflows. This documentation tool supports projects from conception to deployment, showing everyone on the team what’s coming next, who’s working with what, and when it’s due. Document360 is an innovative product designed to manage your documents.

2- UserGuiding

UserGuiding software documentation tool

UserGuiding is a site that allows users to create and share guides on any topic imaginable. The high demand for guides inspired the idea with deep insight into specific topics. Guides of this nature are often hard to find or expensive due to the immense time and effort it takes to compile such rich information. 

UserGuiding can be used to turn software manuals into interactive guides, and the resource centers widget can be integrated with knowledge bases to offer in-app browsing of the knowledge base. With UserGuiding, you can create interactive guides for your software. Guides are an easier way to learn software than reading long manuals and help make the process of learning new software less painful.

With UserGuiding, you can create:

  • Interactive Product Tours,
  • Tooltips and Hotspots,
  • User Onboarding Checklists,
  • Resource Centers,
  • NPS Surveys,
  • And custom user segments.

Join 2,000+ teams creating better experiences.

14-Day Free Trial, with an extra 30-Day Money Back Guarantee!

3- BitAI

BitAi software documentation tool is a workspace and document collaboration platform. It allows you to create, organize and share files with your team or colleagues in real-time online. It provides the ability to access information from any device at any time, anywhere. For example, you can view a file while on the go via mobile device while working on something else back at the office on your desktop computer. has Github integration, Cloud File Integrations, and many more. Documents have been created for an enhanced user experience both for the creator and the receiver. They are easy to share, searchable, interactive, and dynamic documents that can be made available on a website or mobile device. 

4- ClickHelp

ClickHelp software documentation tool

ClickHelp is a cloud-based documentation tool that helps your business create, manage and publish online help desk content. With ClickHelp, you can customize the reader experience with UI templates, visual settings, and CSS. ClickHelp is an online documentation tool that enables businesses and individuals to create, edit and share step-by-step guides. Now you can create helpful ‘how to’ guides for customers in a snap. 

What You Get:

# Marketing-friendly Features

# No Installation or Server Setup Required

# Completely Cloud-Based Solution

5- MarkdownPad

MardownPad software documentation tool

MarkdownPad  is a high-quality, easy-to-use software documentation tool that makes creating READMEs and other documentation as simple as writing in plain text.

MarkdownPad helps you focus on the essential parts of your writing. It’s a new way to write that keeps track of what you write and brings all the tools you need for editing and formatting in-line. This makes it much easier to see how your document will look when it’s published or exported. MarkdownPad is a free and open-source markdown editor for Windows. They offer extensive customization options such as layouts, fonts, and sizes. Plus, you can add your custom CSS to sheets. 

6- ProProfs

ProProfs software documentation tool

ProProfs is a SaaS platform that helps you create beautifully designed, easy-to-understand documentation. With ProProfs, you can add images and videos to your articles and include live code snippets and interactive guides. You can also set up configurable email notifications so users will receive automatic emails when new content has been added to your site. 

  • Enhance searchability of content
  • Create mobile-friendly documents
  • Explain technical terms & concepts 

7- Tettra

Tettra software documentation tool

Tettra is a lightweight documentation tool for software developers that makes creating and updating documentation easy. It’s suitable for both technical and non-technical content. It does not require any programming experience to use Tettra, and it can be used to build technical or marketing documentation. It features an intuitive, easy-to-use interface. This makes it a great choice for technical writers, developers, and editors looking for a tool to create elegant, high-quality tech docs that help them communicate effectively with the rest of the team.

8- Confluence

atlassian software documentation tool

Confluence builds a knowledge base for documentation & product requirements. There are advanced search and page tree options and dozens of templates that are ready to use. Plus, you can connect your plans to development work with Jira integration. They have multiple plans available for you; free, standard, and premium.

Confluence is a great way to keep your team on the same page. It helps you get work done faster, better, and more efficiently. By bringing together all of your organization’s data sources into one place, Confluence allows you to easily share information and ideas with your entire company in real-time.

9- Doxygen

Doxygen software documentation tool

Doxygen is a documentation system for C, C++, Java, Objective-C, Python, IDL (Corba and Microsoft flavors), Fortran, VHDL, and to some extent, PHP. It can be used to create both online readable documentation and printed manuals. Doxygen offers point-and-click support for creating references and links in the generated documentation.

10-  Helpjuice

HelpJuice software documentation tool

HelpJuice is a platform that allows you to create engaging, effective, and easily shareable tutorials and guides. Helpjuice is a cloud-based WordPress help desk software that allows businesses to provide exceptional customer service by streamlining the support process. The best thing about Helpjuice is that it doesn’t require any coding skills or website modifications. Their lite plan starts with $199 per month up to 4 uses with all features, customer care, and expert customization options. Lite

11- Whatfix

Whatfix software documentation tool

WhatFix is a next-generation software onboarding tool that allows you to provide interactive, omnichannel documentation and support via your team’s onboarding process. WhatFix is a free tool that takes the hassle out of creating interactive product documentation. They help you create awesome content in just a few clicks and make it easy to add videos and images. They have custom pricing according to customers’ needs. 

12- Tallyfy

Tallyfy software documentation tool

Tallyfy is a cloud-based documentation and automation tool mainly between co-workers and clients. Tallyfy is modern and proven software that lets anyone document and automate any process without complex flowcharts and ineffective docs. They have a 14 day trial for free. 

13. Adoddle

Adoddle helps in document management

Adoddle by Asite is all about cloud-based collaboration. This cutting-edge tool helps in document management and control by enabling you to store data at a centralized platform securely. Everyone involved in projects can easily collaborate and get work done, which results in a sharp decrease in errors. It also saves a significant amount of time and cost. The vast capabilities of this software make it the right choice for document creation and management.


✓   Version Control

Save previous versions of your document, compare versions, and make sure that error-free documents are in use. ✓   Scanning and Indexing

Streamline and manage documents effectively. ✓   Workflows

Create customized workflows and track progress. ✓   Document Archiving

Maintain document archives and keep track of the audit trail. Pricing –

Available on Request.

14. Intellect Document Control

manage documents with Intellect Document Control

Intellect Document Control is best suited for organizing, customizing, and managing documentation effectively. It’s feature-rich, easy to use, and helps you customize your documentation to meet your requirements. Flexible and configurable, Intellect Document Control software is the go-to option to streamline your documentation.


✓   Customization

Customize workflows and document controls to match your requirements. ✓   Permissions

Set user permissions on the basis of documents, tasks, fields, and more. Keep track of who can access your documentation. ✓   Workflows

Set workflows to ensure quality checks before articles get approved. Pricing –

Available on Request.

Ready to Adopt the Best Documentation Software?

  • That was a quick list of the best documentation software out there and it for sure makes it easy for you to pick a tool that aligns well with your requirements.
  • Since all these tools belong to the documentation family, they ought to have some similar features. What you need to do is – chalk out your requirements, compare the tools you like and then shortlist a few.


Tech writers are going to pay special attention to help authoring tools they use, as more and more technical documentation is needed. Make sure that the tool you choose is really good for you. Your technical documentation tool should make your tech writing routine easier and more pleasant. Check all the features, have a free trial if they offer it, and make the best choice!

When you are searching of documentation tool after a search on internet you are getting multiple options. Now for online documentation tools, which one that should you choose..? The word online documentation is so generic that you may not able to make the proper choice when it comes to tools and functionality. Most of these tools provide same functionality but there are some differences in price, additional features etc. In this article, best online documentation tools and their features are described in detail so that you will be fully aware of all the functionalities they provide.

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