Online Survey is one of the most affordable, successful and accurate tools to conduct a survey. In this article, we have listed for you some of the most popular survey online tools so that you have a clear idea about it.
There are many online tools that help you to build surveys for your customers and users. In this article, we have listed down some online survey tools that you should take a look at. We have considered the popularity, features, pricing plan and other factors while making this review. Hope, you will find it useful while choosing a tool for yourself.
SurveySparrow
A recent initiative than others in the list, SurveySparrow lets you turn the bland surveys into pleasant conversations. It assists you in creating surveys that are extremely engaging and presents a chat-like experience with the comfort of your smartphone. Let’s take a look at some of the features offered by SurveySparrow and why it is one of the best online survey software in the market.
- Let’s you send online surveys and NPS surveys that are multi-device compatible
- White-label your surveys – make the surveys all about you by adding your brand logos and colors.
- Complete customization of your surveys using custom CSS and vibrant survey templates to choose from
- NPS benchmark: Benchmark your NPS score and see how your NPS scores fare against prominent companies around the globe.
- Conduct performance appraisals and drive productivity with 360 degree feedback software
- Rich insight and eye-catchy dashboard for extracted data
- Roll out employee engagement surveys, customer feedback surveys, employee satisfaction surveys and check employee pulse and customer pulse
- Perform employee experience management and customer experience management with ease
- Add chatbot for websites
- Integrate with hundreds of applications
- Automate workflows and send recurring surveys and offline surveys
- Multiple survey share options
To create conversational and engaging online surveys, you can sign up for FREE on SurveySparrow…
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The friendly Conversational User Interface (CUI) resembles the respondent as a messaging app. You can either choose a template or build one from scratch. You also have options such as Display Logic, Drag and drop and many more to keep it interesting for the respondents. Reasons enough to make SurveySparrow one of the best survey tools for your business. Plus, there’s been some fantastic user reviews of surveysparrow as well.
With the built-in automation of SurveySparrow, you can schedule re-surveying at regular intervals and share the results across all the channels with their respective audience. You can also comprehend the data collected much more easily, thanks to the analytic reports and insights provided by SurveySparrow. A cool online survey tool, through and through. And affordable too! You’ll have all the right reasons to love SurveySparrow.
Pricing: Free
SurveyMonkey
One of the well-known online survey tools, SurveyMonkey provides its users with 15 diverse types of survey questions including Likert scales and open comments. SurveyMonkey has features that aides you to collect data online as well as offline through mobile devices.
It also has features that would enable you to generate reports, analyze and backup survey data. However, it lacks a feature that makes it less suitable for measuring overall satisfaction or re-surveying customers after an interval. Maybe you should look up the top SurveyMonkey alternatives as well?
Pricing: Starts at $31 per month.
Google Forms
Google Forms, is one of the best free online survey tools that lets you put together surveys quickly and easily via their convenient drag & drop interface. You can customize the design of the surveys. Moreover, the platform also provides you with real-time response information and charts. The added bonus is that the collected data can also be synced with other Google products.
You can gather everything in something like a spreadsheet and analyze the data in Google Sheets. With data validation rules, the email addresses can be formatted correctly and people can get suitable questions for them. Google Forms serve as an excellent quiz maker too especially for educational professionals.
Pricing: You can use Google Forms for free.
QuestionPro
One of the leading online survey tools, Question Pro helps you create efficient surveys, polls, and quizzes within minutes. The shareable, robust analytical reports makes it a great tool for business enterprises.
The online survey platform offers multilingual customizable surveys, multiple survey templates with more than 30 question types along with branding provisions for the users. However, the steep learning curve and slow customer support may hinder a smooth workflow.
Pricing: The pricing plan starts at $15 per month.
Kwik Surveys
Kwik Surveys is quick, no surprises there! It is a very user-friendly tool and anyone can seamlessly create a survey with the least efforts.
On another note, upgrades don’t come cheap with this survey maker and the customizing options aren’t many. Kwik Surveys are often labeled as boring because it is way too simple than is necessary.
Pricing: Starts at $12.99 per month
SurveyLegend
SurveyLegend is known for making surveys that are much pleasing to the eyes. What makes the online survey tool a client favourite is its simple learning curve and easy-to-use drag and drop interface, that allows them to build decent surveys in minutes.
The survey app is highly customizable and lets you put together surveys with the help of a myriad of templates and share them through multiple channels like email, SMS, social media etc. with a single click! The powerful real-time analytics lets you collect insights and information about your customers effortlessly. Overall, SurveyLegend is a free survey tool that’s fairly good but you can’t expect it to be as mobile-friendly as it claims to be.
Pricing: Plans start at $15 per month.
SoGoSurvey.
User-friendly CX, EX, Online Survey and Quiz Platform ($25 per month).
SoGoSurvey is a great option for enterprises looking for an affordable survey tool with powerful data analytics.
SoGoSurvey offers ‘survey banks’ with plenty of template options and built-in question models. This lets you design a survey form very easily. After survey designing, it lets you distribute and share your surveys across multiple platforms. Finally, review and share the results using live reports.
The good thing is that you get survey templates for every market, including customer retention surveys, event surveys, feedback forms, and more.
You can also automate your feedback process by connecting its API to your CRM system. What’s more, the NLP feature (Natural Language Processing) automatically analyzes text responses and serves customers more efficiently.
What’s more, its data analytics tool measures the response sentiment of users to understand user behavior easily. You can also use its Net Promoter Score (NPS) to manipulate your questions to extract precise feedback.
Key Features:
- Real-Time Analytics – Right after you publish your survey – it starts reflecting the user data on its dashboard to help you stay responsive.
- Extensive CRM Integration – It offers powerful integration with popular CRM tools, including Zapier, Salesforce, Basecamp, and Slack.
- Distribution Options – You can broadcast and distribute surveys globally with several options, including embedded forms, social media invites, and email invitations.
Pros:
- Instantly share real-time report links with team members.
- Collect data and export frereports to PowerPoint, Excel, or Word easily.
- Ensure absolute anonymity to receive honest feedback.
- Its multi-language capability helps you reach multiple communities.
- Add audio or video to your survey to make it more engaging.
- Redirect your survey automatically to preferred URLs.
Pricing
SoGoSurvey offers four pricing plans:
- Plus plan: $25 per month
- Pro plan: $66 per month
- Premium plan: $99 per month
- Enterprise: Custom plan tailored for your business
Apart from the paid plans, you also get a freemium plan for basic features. The Premium plan option offers the ‘AutoSave’ option to review incomplete surveys.
ProProfs Survey Maker
Number of Survey/Form Questions: Unspecified
Number of Responses Allowed: 10
ProProfs Survey Maker comes with a basic free plan that helps you create unlimited surveys. This tool has an advanced reporting feature, which allows you to analyze your survey results graphically. You can easily decode the survey details like who took the survey, the day or the month of survey completion, etc. Further, you can easily integrate it with third-party applications like MailChimp, Zendesk, Freshdesk, and so on.
Typeform
Number of Survey/Form Questions: 10
Number of Responses Allowed: 100/month
Here’s a free survey maker that lets you customize your survey’s design. Adding your brand’s aesthetic can take it up a notch, and with Typeform, you can create unlimited custom surveys with no restriction on questions.
An especially cool feature is that you can embed responses into the text of your survey. So, if a respondent fills in their name in one question, you can refer to them by name in the following ones. This personalizes your surveys, creating a stronger relationship with your customers.
Conclusion
Survey online tools are the best options to choose when you need to know what your audience thinks about a certain topic. With the help of Survey tools, you will learn from the target audience about their needs, expectations and experiences. You can use these tools in an internal or external survey.