If you are planning to build a survey for your website or project, it can be very daunting to choose from so many Free Survey Tools. To help out with the task, we’ve made a list of free survey tools that will not only help you save time and energy in building your survey, but also help you get better results and insights from your survey.
Surveys as a research method as questionnaires as a tool of collecting information as an idea of using self-identification data has been successfully implemented in many companies, organizations and institutions for many years. It is worth noting that the traditional paper-based questionnaires have been replaced by new high-tech electronic solutions: on-line questionnaires. If before on-line questionnaires were used only by large companies or global brands, now small companies can afford them. There are many online survey tools free of charge available on the Internet. It was the reason why we made this review for you! In our review we collected 21 software tools free of charge which allow you to make your surveys without wasting your money.
HubSpot
Number of Survey/Form Questions: Unlimited
Number of Responses Allowed: Unlimited Responses (Up to a Million CRM Contacts Allowed)
HubSpot’s Forms Builder is available as part of its free CRM. With this tool, you can create surveys that automatically transfer customer data directly into your CRM. You can customize form questions using the drag-and-drop editor and choose from over a dozen question types. And, after the form is submitted, the survey can trigger notification emails that either follow-up with customers or alert your team to new leads.
SurveyMonkey (Web, iOS, Android)
When it comes to the volume of pre-written questions, SurveyMonkey has all other apps beat—hands down. Type a keyword into its Question Bank search bar to get hundreds of results for pre-written questions, then click questions you like to add them to your survey instantly. Or, use the “Build it for me” feature to answer a handful of questions that allow SurveyMonkey to create a finished survey for you.
The downside: The number of questions you can ask and responses you can collect on SurveyMonkey’s free plan is limited. You can only ask 10 questions and collect 40 responses per survey, and you’ll have to upgrade to customize the design of your survey, add a logo, or export your results. However, with one of SurveyMonkey’s Zapier integrations, you can send results to Google Sheets or Excel automatically, even if you’re on the free plan.
In addition to its large library of pre-written questions, SurveyMonkey also provides one of the best mobile survey experiences. Each question has plenty of white space above and below it, the buttons are large so they’re easy to click, and a step indicator lets respondents know exactly how many more questions they have to answer at each step along the way.
SurveyMonkey Price: Free for unlimited surveys, 10 questions/survey, and 40 responses/survey; from $32/month for the Advantage Annual personal plan that includes unlimited questions, up to 5,000 responses/year, skip logic, and data exports
SurveySparrow
Number of Survey/Form Questions: 10
Number of Responses Allowed: 100/month
SurveySparrow is an option that can grow with you, offering a free package, enterprise-level functionality, and everything in between. At the free version, you get 10 questions per survey and 100 responses per month. You can also embed your survey on a page, and it integrates with HubSpot and many other solutions, making it a great complement to your stack.
Jotform (Web)
If you don’t want to waste any time building a form yourself, Jotform almost certainly has you covered. It has a massive library of over 10,000 pre-existing form templates in a variety of categories. There are hundreds, if not thousands, of forms in categories like order forms, event registration forms, and applications.
You can search through Jotform’s library by the type of survey you’re looking for, or you can filter by industry. Most of the form templates are sorted into industries like education, healthcare, and marketing. There’s also a search box, so you can look for the exact form you need.
Once you pick a form template, you can tweak the form using a drag-and-drop editor that shows you exactly how all the changes you make will look right in the window. When you’re done, publish the form and share with a link, embed code, email campaign, or even generate a fillable PDF.
You can also use Jotform’s Zapier integration to send any submissions from your forms to your calendar, get a ping in Slack, or update contacts in your CRM or email marketing tool. This works especially well if you eventually want to use Jotform to accept payments or manage your inventory (some of which requires an upgraded plan).
Jotform Price: Free for 5 forms and up to 100 responses/month; from $24/month for a Bronze plan with up to 25 forms and 1,000 responses/month
Typeform
Typeform wins the championship belt for creative survey creation.
Typeform’s interface is elegant and its style is attractive, reflecting the company’s motto, “Asking questions should be easy, human, and beautiful.”
The free version, nicknamed the CORE plan, has a ton to offer, including:
- Unlimited questions
- Unlimited answers
- Data export
- Custom design themes or choose from templates
- Basic reporting
These are some pretty great features to find in a free version, especially the unlimited questions and answers. While logic jumps aren’t available for CORE users, you can pipe respondent answers into the text of your survey (for example, if a user gives their name, you can call them by name in the following questions).
The Pro version, for $25/month, includes payment fields, a calculator feature for scoring and pricing, options to send respondents follow-up emails, etc.
With a beautiful design and hefty capabilities even in the free version, Typeform is definitely worth checking out.
Survicate
Number of Survey/Form Questions: Unlimited
Number of Responses Allowed: 100
Survicate offers professional survey and NPS capability and starts with 100 free responses per month and unlimited questions per survey. You can choose from more than 125 templates to make building your surveys easy, and Survicate integrates with HubSpot, Intercom, and more. The best part is that you can organize all your insights in one place with their Feedback Hub.
Alchemer
Number of Survey/Form Questions: Unlimited
Number of Responses Allowed: 100
Alchemer offers 3 free surveys with unlimited questions on their free plan. However, you can only collect 100 responses per survey, so it’s best to use this tool with very targeted groups, such as a specific internal team or a select group of customers who recently purchased a product.
SurveyLegend
Number of Survey/Form Questions: Unlimited
Number of Responses Allowed: Unlimited
With SurveyLegend, you’ll get unlimitied surveys, questions, and responses with email sharing or embedding options. Paid versions are a good choice for larger enterprises and are used by companies like Samsung and Airbnb. That being said, you can still customize your survey’s design with the free version, giving your survey the same, enterprise-level quality.
Zoho Survey (Web, iOS, Android)
Zoho Survey has pretty much everything you need to create either detailed forms or simple polls and surveys, all with more response options than you’ll get in other free apps. Its pool of form templates and question library are particularly geared toward business-oriented needs, so it’s better suited for handling bug reports and lead generation than organizing birthday parties or movie nights.
To start, Zoho Survey lets you add more than 25 question types, including things like Net Promoter Score, ratings, and drag-and-drop rankings that many other apps don’t support. It also offers pre-written questions like SurveyMonkey and SurveyPlanet.
On the free plan, you can create up to three forms and receive up to 500 responses per month. And while you can access responses in Zoho’s app or export them as a PDF or CSV, you’ll have to upgrade to export them as an XLS file. Overall, it’s a flexible tool that could be perfect if you don’t need to make too many forms.
Zoho Survey Price: Free for 3 forms and 500 responses/month; from $10/month for the Basic plan that includes unlimited forms, 10,000 responses/month, and XLS exports
Crowdsignal
Number of Survey/Form Questions: Unlimited
Number of Responses Allowed: 2500 “Signals” (Where a “Signal” Is Equivalent to a Data Point)
With Crowdsignal, there’s no limit to the number of surveys, polls, and ratings that you create. The interface is easy-to-use and includes 14 types of questions including multiple choice and Likert scales. There’s also capability for conditional branching for multiple survey path possibilities. The free version is capped at 2500 data points that you can collect before an upgrade to the premium plan.
Survs
Number of Survey/Form Questions: 10
Number of Responses Allowed: 200/survey
Survs is not just great for creating surveys but also distributing them across multiple channels with sharing options for email, website embeds, social, via a link, and even manually. The survey maker itself allows for skip logic, pre-filling answers, and piping (to help with personalization). You’ll be able to create unlimited surveys and collects up to 200 responses for each one.
FreeOnlineSurveys
Number of Survey/Form Questions: Unspecified
Number of Responses Allowed: 1000
This tool is unique in that it uses artificial intelligence to analyze what you type so that it can suggest the question type and design for you. This makes the survey building process quick and easy. In addition, page logic, text piping, A/B testing, and the aesthetic nature of this option make it a dream to work with.
Surveying customers is just one piece of building a feedback system that will inform your customer experience efforts. Now that you have a tool to collect responses, you can start gaining valuable insights. And what you do with them is up to you.
Conclusion
There are many online survey tools available. They vary greatly in their pricing plans, capabilities and features. These free survey tools can help you launch your first survey easily even if you have little or no design skills.