What Is The Best Free Online Survey Tool

You may be wondering what is the best free online survey tool? There are many out there, but not all of them are great. I’m sure you’ve had some bad experiences with some free online survey tools in the past.

Free online survey tool is the best way to start testing your idea before you spend money on paid alternatives or software that you may not need. You can also use it to gauge interest in a new product in order to confirm whether it is worth spending money on, in addition to building relationships with prospective customers in order to improve your business in the future.

SurveyMonkey

Number of Survey/Form Questions: 10

Number of Responses Allowed: 40

the back end of a customer satisfaction survey in surveymonkey's survey builder

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With SurveyMonkey, creating a simple survey is easy and you can immediately share it via a link or embed code. This is a good option for smaller businesses with fewer clients, as the free version only allows each survey to include 10 questions and collect 40 responses. It does, however, let your team create unlimited surveys, so you can send out as many 10-question forms as you would like.

ProProfs Survey Maker 

Number of Survey/Form Questions: Unspecified

Number of Responses Allowed: 10

proprofs survey maker

ProProfs Survey Maker comes with a basic free plan that helps you create unlimited surveys. This tool has an advanced reporting feature, which allows you to analyze your survey results graphically. You can easily decode the survey details like who took the survey, the day or the month of survey completion, etc. Further, you can easily integrate it with third-party applications like MailChimp, Zendesk, Freshdesk, and so on.

Typeform

Number of Survey/Form Questions: 10

Number of Responses Allowed: 100/month

typeform survey builder with custom survey design

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Here’s a free survey maker that lets you customize your survey’s design. Adding your brand’s aesthetic can take it up a notch, and with Typeform, you can create unlimited custom surveys with no restriction on questions.

An especially cool feature is that you can embed responses into the text of your survey. So, if a respondent fills in their name in one question, you can refer to them by name in the following ones. This personalizes your surveys, creating a stronger relationship with your customers.

Qualtrics

Number of Survey/Form Questions: Unspecified

Number of Responses Allowed: 100

qualtrix survey tool showing a number of question and display optionsImage Source

This survey tool offers a drag-and-drop builder and pre-built templates for ease of use. In addition, it offers more than 100 question types as well as advanced logic and branching for a personalized experienced. On the back end, you get predictive intelligence and statistical analysis functionality to help you uncover insights.

Google Forms

Number of Survey/Form Questions: Unlimited

Number of Responses Allowed: Unlimited

an example customer satisfaction survey in google forms

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Google Forms is another tool that offers unlimited surveys, questions, and responses. Since Google Forms doesn’t have a paid version, all of its capabilities are available to users. This means access to a full range of custom design and data export options.

With Google Forms, it’s easy to export data as it automatically syncs with Google Sheets. With the ability to incorporate free skip logic, add photos and videos, and include collaborators, Google Forms is a sure pick for smaller businesses who want a complete range of features within a simple interface.

SurveyLegend

Number of Survey/Form Questions: Unlimited

Number of Responses Allowed: Unlimited

surveylegend example survey with "rank your experience" question and star rating system

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With SurveyLegend, you’ll get unlimitied surveys, questions, and responses with email sharing or embedding options. Paid versions are a good choice for larger enterprises and are used by companies like Samsung and Airbnb. That being said, you can still customize your survey’s design with the free version, giving your survey the same, enterprise-level quality.

Crowdsignal

Number of Survey/Form Questions: Unlimited

Number of Responses Allowed: 2500 “Signals” (Where a “Signal” Is Equivalent to a Data Point)

crowdsignal homepage that reads "creating surveys and polls should be simple and fast"

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With Crowdsignal, there’s no limit to the number of surveys, polls, and ratings that you create. The interface is easy-to-use and includes 14 types of questions including multiple choice and Likert scales. There’s also capability for conditional branching for multiple survey path possibilities. The free version is capped at 2500 data points that you can collect before an upgrade to the premium plan.

 FreeOnlineSurveys

Number of Survey/Form Questions: Unspecified

Number of Responses Allowed: 1000

freeonlinesurveys example with a scale question type, star rating question type, and multiple choice question type

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This tool is unique in that it uses artificial intelligence to analyze what you type so that it can suggest the question type and design for you. This makes the survey building process quick and easy. In addition, page logic, text piping, A/B testing, and the aesthetic nature of this option make it a dream to work with.

Surveying customers is just one piece of building a feedback system that will inform your customer experience efforts. Now that you have a tool to collect responses, you can start gaining valuable insights. And what you do with them is up to you.

SoGoSurvey

We’ll begin with SoGoSurvey for one simple reason—as far as free survey tools go, you won’t find another that delivers so much value.

best-online-survey-tools-sogosurvey-interface

The SoGoSurvey UI.

SoGoSurvey is an end-to-end survey design, distribution, and analysis platform. Because it provides a full suite of functionalities, SoGoSurvey users will never need to find additional tools for survey-related tasks―even if they’re not paying a cent.

Here’s a (far from exhaustive) sample of the tasks you can complete with the free SoGoSurvey account plan:

  • Unlimited surveys
  • Unlimited questions
  • 24 unique question types
  • Three skip logic/page branching feebies
  • Ability to embed surveys into emails and web pages
  • Up to 200 respondents per year
  • Data export functionality (Word documents and CSV)

Best of all, SoGoSurvey doesn’t put support behind a paywall. If you’re a free user and you encounter a problem, you’re entitled to 24/7 email customer service.

And if you’re looking to upgrade, here’s what you pay and what you get:

best-online-survey-tools-sogosurvey-pricing

 Qualaroo

Qualaroo is an online survey tool that lets you ask the right question to the right person at the right time.

The questions are asked via unobtrusive ‘Nudges’, and the responses are processed through their proprietary Sentiment Analysis. This runs on IBM Watson, a powerful natural-language-processing AI that gives you actionable user insights.

Several brands, from eBay, Shopify, Udemy, and LinkedIn to Glassdoor, rely on the Qualaroo technology to learn about their users and improve their offerings.

The tool is popular with users due to the following features:

  • Unlimited Nudges
  • Advanced audience segmentation
  • Sentiment Analysis by IBM Watson
  • Visual customization
  • Feedback campaign consultation
  • Mobile Web Nudge™, In-Product Nudge™, Link Nudge
  • Advanced export capabilities
  • Powerful integrations with Google Analytics, Marketo, Zapier, Slack, and more

They have different plans and provide a free trial period for you to check out all the features. Regardless of the plan chosen, every Qualaroo user gets the core features that every good survey software needs:

  • Engagement options – In-Product Nudge™, Link Nudge™, Website Overlay, Lead Gen Form, and NPS
  • Survey customization – Branching & Skip Logic, Visual Customization and Nudge Placement (Left, Right, Top, Bottom, Center)
  • Audience targeting – Behavioral, URL, and Technology

With a variety of templates to choose from, Qualaroo is a customer and user feedback software that is 10x more valuable than email surveys.

Wufoo

Wufoo

Wufoo is an online survey software that enables you to design and build an online survey or forms with its drag and drop interface. It is one of the best survey tools which helps you to create customized and beautiful form logos.

Features:

  • It has more than 400 templates to choose from.
  • You can create dynamic visualization with graphs and charts.
  • It enables you to use custom rules to create dynamic forms.
  • You can build and customize online forms.
  • Wufoo allows you to collect data and payment.
  • You can integrate with more than 100 apps and automate workflow.
  • Provides 256-bit SSL encryption to secure your data.

Microsoft Forms

Microsoft Forms

Microsoft Forms is an online application that allows you to create surveys, quizzes, polls, and see the result without any hassle. It streamlines and automates business with rich forms.

Features:

  • It is one of the best survey tools which works with any browser.
  • Microsoft Forms comes with a range of themes.
  • You can assign points for the automatic grading of students.
  • This tool allows you to collect responses in real time.
  • It automatically provides results in charts to visualize data.

Polldaddy Crowdsignal

Polldaddy Crowdsignal

Polldaddy’s Crowdsignal is a survey plugin for WordPress. It helps you to make and manage surveys, polls, and ratings from WordPress dashboard.

Features:

  • Easy to create a survey using drag and drop functionality.
  • This tool enables you to customize the look and feel of surveys and polls.
  • It allows you to share interactive polls via email or social media sites like Facebook or Twitter.
  • You can analyze your results and export them to apps like Google Sheets and Excel.
  • People can vote with the polls with just one click.

Conclusion

There are many free surveying services out there for you to choose from, but only a few of them are worth your time. If you’re looking to get more involved with online surveying, it’s critical that you have the right survey tools at your disposal. Using free software can save you time and money, but not all free surveying tools are created equal.

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