Online survey is a technique of collecting opinions and information from a large number of people by means of a questionnaire presented in the Internet. A common approach consists of a series of questions that cover a broad spectrum of topics. The survey developer then uses this information to improve their services or products. It is not limited to personal computers as smartphones can also carry out online surveys though with fewer responses per time unit given.
Online survey tools are powerful and useful tools used by many people and organization nowadays. There are many online survey tools that serve as a collection of online surveys which you can conduct online to collect data about your customers or targeted audience.
Online surveys are a great way to engage your audience and get feedback on them. You can use online surveys in any number of ways, including to find out what topics your readers want to learn more about:
- Get product feedback
- Conduct market research
- Get customer service feedback
- Gauge employee satisfaction
- Plus plenty of other uses!
When it comes to online survey tools, you can choose between the free or paid route. If you’re just looking to do some light audience research, you should get on just fine with the free survey makers available online.
1. Cognito Form
Google Forms offers only basic conditional logic and doesn’t let you accept payment information. SurveyMonkey has more advanced logic and lets you accept payments—but only if you subscribe to a premium plan. So if you need more advanced features like these for free, Cognito Forms is an ideal choice.
You can split your form up with logic sections, figure out totals with calculated fields, build repeating sections to use on multiple forms, and accept payments using its built-in integrations with Stripe (you can accept payments via PayPal or Square by signing up for a paid plan). Cognito Forms can even turn your form results into a templated PDF document, so you can send a formatted receipt to your customers.
This is a powerful set of features to have on its own, but it’s even more impressive given that Cognito lets you create an unlimited number of forms for free. Most services put a limit on how many forms you can make without paying, but Cognito doesn’t. You’ll hit a limit if you need to accept more than 500 responses per month, but if you don’t hit that cap, you can keep creating forms to your heart’s content.
All of these features are available in Cognito’s free plan, minus payment processing fees if you use the form to collect payments. Forms are also relatively customizable: insert page breaks to create multi-page forms, or edit fonts, colors, and column widths. You can also use Zapier to connect Cognito Forms to thousands of other apps to streamline your form workflows.
2. Survey Monkey
Probably the most well known name in the realm of online survey tools, Survey Monkey is an obvious contender.
In the free version, you’ll get:
- 10 questions
- 100 respondents
- 15 question types
- Light theme customization and templates
The system is well designed, pretty easy to use, and you can embed surveys.
The stinker: no exporting your data. Paid versions start at $26/month, with more questions, more respondents, and other features.
3. CrowdSignal
CrowdSignal‘s free version offers unlimited surveys, unlimited questions, and unlimited responses. However you can only customize surveys and export data with the paid versions. CrowdSignal integrates seamlessly with WordPress.
Upgrading removes the CrowdSignal branding and adds custom CSS options, data export, and access to email support. Paid plans start at $17/mo.
4.Typeform
Typeform wins the championship belt for creative survey creation.
Typeform’s interface is elegant and its style is attractive, reflecting the company’s motto, “Asking questions should be easy, human, and beautiful.”
The free version, nicknamed the CORE plan, has a ton to offer, including:
- Unlimited questions
- Unlimited answers
- Data export
- Custom design themes or choose from templates
- Basic reporting
These are some pretty great features to find in a free version, especially the unlimited questions and answers. While logic jumps aren’t available for CORE users, you can pipe respondent answers into the text of your survey (for example, if a user gives their name, you can call them by name in the following questions).
The Pro version, for $25/month, includes payment fields, a calculator feature for scoring and pricing, options to send respondents follow-up emails, etc.
With a beautiful design and hefty capabilities even in the free version, Typeform is definitely worth checking out.
5. Survey Planet
The free version of Survey Planet is pretty deep. It offers unlimited surveys, questions, and respondents. It also has a selection of survey theme options and embedding.
For $20/mo, you get plenty of extras. With the upgrade, you can remove the Survey Planet branding, print survey results, and include images in your questions. Only the Pro version can export data to Excel.
6. SurveyNuts
If you need to create a survey as quickly and easily as possible, SurveyNuts is the best option. You can create your survey right on their homepage and you don’t even need an account.
Surveys are limited to 10 questions, but you have 100 responses. Unfortunately, you can’t customize surveys or export data without purchasing their Pro plan at $25/mo. But if you need to create a short one-time survey, you can get the job done in a couple of minutes with SurveyNuts!
Conclusion: A survey is a research to have a better picture of condition, situation or attitude of people which helps in knowing their requirements and in a way help in improving the things in right direction. The best survey tools can be described as effective method or instrument for carrying out a survey.
7. Zoho Survey
Zoho Survey is an easy-to-use online survey and questionnaire building software. It has a rich array of features and is a highly user-friendly tool. It works seamlessly as long as your needs are basic. The tool is just not capable of handling complex requirements.
This online survey creator has a range of templates, but limited customizing options. Once you outgrow the free version you have to bite the bullet and get the standard version, which is not the best there is. Furthermore, Zoho surveys haven’t got the most modern user interfaces.
Pricing: The pricing plan starts at $20 per month.
8. JotForm
JotForm is an online web and email survey building solution that aims to undercut Typeform while being even easier to use.
A coding-free solution that most marketing people should be able to master quickly and generate the leads or feedback that they need.
In the past 12 years, JotForm has built a customer base of 2 million regular customers, creating forms in 177 countries and 12 languages.
A Start plan is free to use, and offers up to 100 submissions, 100MB of online storage, as well as 5 forms and 1,000 form views. Paid plans – when paid yearly – start with the Bronze and increases monthly submissions to 1,000, and as well as storage space to 10GB, as well as 25 forms and 10,000 views.
The Silver plan introduces HPIAA compliance as well as increasing views to 10,000, storage to 100GB, up to 100 forms, and unlimited views. The Gold plan increases submissions to 100,000, 1TB of storage, and unlimited forms and views.
Conclusion
Online Survey Tools. Online surveys and polls are a powerful and effective way of gathering information and opinions from your customers, partners and end users for the purpose of business decision making. It is important that you use an online survey tool that can deliver accurate results and can be easily analyzed to produce actionable insights.