There are a ton of online survey tools out there, but some of them aren’t worth your time. Maybe the tool is lacking a few features or it has a questionable back-up plan. Or you could be completely wrong about your choice for best free survey tools.
There is no doubt that online surveys are very popular these years. People use them to collect feedback from their clients (to improve their business), and such popularity has resulted in a “survey tools boom.” Many new survey tools were created this year, and the competition on the market got even more intense.
SoGoSurvey
SoGoSurvey has unique features allowing you to create multilingual surveys, customizability, and even branching logic. Their comprehensive reporting program focuses on treating feedback as a vital aspect of a business’ growth.
Users on the free plan are provided with unlimited surveys and 200 respondents, 100 per survey, with a long list of basic features and reporting. Additionally, their data exporting options are free, including CSV, Word, and HTML.
There are plenty of paid plans that offer a ton of additional features, starting with the Plus tier at $25/mo.
WPForms
WPForms is the best plugin on the market for the WordPress contact form.
Features of WPForms
It has different features like
- This has a powerful surveys and surveys add-on that enables the fast creation of very attractive survey forms.
- You may mix the addon surveys and surveys and other strong WPForms functions such as conditional logic, multi-page formats, personalized notifications, email integrations, etc.
- With a touch of a button, you can add any form element, including text fields, checkboxes, radio buttons, rating ratings, the Likert scale, the NPS score field, and more to your surveying.
- WPForms automatically generates lovely reports based on survey results with graphs and charts. You may display survey results in a shortcode on any WordPress page or redirect your users to the results page once they complete the poll.
- WPForms enables survey reporting on any of your current forms. You may export lovely survey charts as social media pictures or your presentations from PowerPoint.
- They may also be printed to be included in your suggestions or pitches.
Google Forms
Surveys: Unlimited
Questions: Unlimited
Respondents: Unlimited
Custom design options: Yes
Data export options: Yes
Much like the other tools Google offers, Forms lets you easily accomplish what you want – in this case, collect online survey responses. It’s completely free and has no restrictions on the number of surveys you can create, the number of questions in each survey, or the number of responses you can collect.
You can also automatically export your results to Google Sheets for online access and sharing. You can even add collaborators and embed surveys into emails.
Plus, this is the only option on our list that doesn’t offer a “premium” version – meaning that you’ll have access to all of the features for free, and you don’t have to worry about Google trying to upsell you on advanced versions.
SurveyMonkey
Trusted by 98% of the Fortune 500 and used in over 335,000 organizations, SurveyMonkey’s gives millions of people around the world a way to turn feedback into action that drives growth and innovation. Learn more at surveymonkey.com
Microsoft Forms
Like Google Forms, Microsoft Forms is an intuitive, powerful, and free form app created by a technology giant. It works largely in the same way, but with more data analysis capabilities thanks to its integration with Excel.
Building your form is fast and simple: add a question, choose the answer format, and type in your questions and response options. You can even choose from unique response types you won’t find in the majority of other free apps, like Net Promoter Score or Likert.
To collect responses, send a direct link to others or embed it on your website or in Sway. Once the data starts coming in, you can see a quick overview within the Microsoft Forms interface or open your responses in an Excel spreadsheet for more advanced analysis and visualization.
Microsoft Forms Price: Free with a Microsoft account
You can also use Excel Online to create a survey in Excel that collects your results directly in your survey—and if you have a Microsoft account already, it’s free. Open a new spreadsheet in Excel Online, click Insert in the toolbar, and select Survey. Give your survey a title, add your questions using seven different response types, and decide whether or not to make questions required. When you’re finished, click Save and View to preview your survey, or click Share Survey to grab a link to share with others.
Typeform
Surveys: Unlimited
Questions: Unlimited
Respondents: 100/month
Custom design options: Yes
Data export options: Yes
Typeform’s main advantage is that it offers a wide variety of question types, including short text responses, long text responses, dropdowns lists, dates, multiple choice, picture choice, question groups, yes/no questions, ratings, opinion scales, and more.
If you’re bored with the standard survey options and want to collect information from your respondents in a variety of ways, Typeform may be the way to go. However, the free version limits you to 100 responses per month. Any more than that and you’ll need to consider a plan starting at $29/month.
Qualtrics Core XM
From customer insights to market research to concept testing, Qualtrics CoreXM is the central research platform that allows anyone to capture experience insights and take action. More than 11,000+ of the world’s best brands rely on Qualtrics to power their most critical business decisions. Make sophisticated research simple: – 100+ question types with robust logic paired with ease of use – 80+ integrations with 3rd party platforms to integrate with the way you work – Best-in-class panel management solution to help you create a centralized view of your customer – Reach respondents wherever they are, with surveys on mobile devices, apps, websites, and more Leverage AI to get to insights faster: – Automatic advanced survey methodology checks – Robust topic and sentiment text analysis for open-text feedback – Built-in statistical expertise which takes the heavy lifting out of running regressions Research without risks: – Enterprise-level security, governance, compliance, and data handling features – Qualtrics is ISO 27001 certified, SOC2 Type 2 certified, FedRAMP authorized and HiTRUST certified
Cognito Forms
Google Forms offers only basic conditional logic and doesn’t let you accept payment information. SurveyMonkey has more advanced logic and lets you accept payments—but only if you subscribe to a premium plan. So if you need more advanced features like these for free, Cognito Forms is an ideal choice.
You can split your form up with logic sections, figure out totals with calculated fields, build repeating sections to use on multiple forms, and accept payments using its built-in integrations with Stripe (you can accept payments via PayPal or Square by signing up for a paid plan). Cognito Forms can even turn your form results into a templated PDF document, so you can send a formatted receipt to your customers.
This is a powerful set of features to have on its own, but it’s even more impressive given that Cognito lets you create an unlimited number of forms for free. Most services put a limit on how many forms you can make without paying, but Cognito doesn’t. You’ll hit a limit if you need to accept more than 500 responses per month, but if you don’t hit that cap, you can keep creating forms to your heart’s content.
All of these features are available in Cognito’s free plan, minus payment processing fees if you use the form to collect payments. Forms are also relatively customizable: insert page breaks to create multi-page forms, or edit fonts, colors, and column widths. You can also use Zapier to connect Cognito Forms to thousands of other apps to streamline your form workflows.
Cognito Forms Price: Free for one user and unlimited forms with up to 500 form entries per month; from $10/month for the Pro plan that includes two users and up to 2,000 entries per month
SurveyLegend
Surveys: 3 per account
Questions: Unlimited
Respondents: Unlimited
Custom design options: Yes
Data export options: No
SurveyLegend is an advanced platform that allows users to create beautiful, easy-to-use surveys – even on tablets and other mobile devices. It was designed to be an enterprise-level survey tool, and it’s used by major brands like Groupon, AirBnB, Samsung, and others. Surveys created with it have a more polished feel than most of the others on this list.
That being said, the free version has its limitations. Although the number of questions and responses per survey are unlimited, a free account can only create 3 surveys per account. Data export options are only available in the paid versions (starting at $15/month) and include large SurveyLegend branding on all free surveys.
SurveySparrow
SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are mobile-first, highly engaging, and user-friendly. The conversational UI lets your surveys deliver a chat-like experience and increases survey completion rates by a whopping 40%. Our key features include: * Chat-like Surveys that switch from static to dynamic conversations. * Classic Surveys that ask one question at a time. * Offline surveys that let you collect feedback from even the remotest of places, internet-free. * Offline Survey App that serves as a kiosk for offline data collection. * NPS surveys to measure customer sentiment with a single question. * NPS Word Cloud and Sentiment Analysis to gain an in-depth view of customer sentiments. * 360° assessments to evaluate employee performance across various competencies and create personal development plans. * Multilingual surveys to translate your surveys into the languages of your choice. * Wide range of question types to gather a variety of data from respondents. * Click-free dashboard and highly advanced report filters for generating insightful reports. * Efficient user management to optimize your workflow. * White labeling to customize every element of your survey. * Sub Accounts to manage surveys independently under one parent account. * Single Sign-On to log in to our platform with just a single click. * IP Restriction to restrict account access only to trusted locations and networks. * Survey automation with recurring mode to gauge customer or employee pulse at regular intervals. * Survey sharing across a plethora of channels with the easiest sharing options. * Efficient integrations to avoid the hassle of using multiple software. * Custom CSS to add your own personal touch to every survey. * Workflows to automate recurring tasks and increase action efficiency.
Conclusion:
Online surveys are among the most popular research method in market research. They are affordable, unbiased and scientifically accurate. Yet, you need to choose the best free survey tools for online surveys to make your research project successful.