What Is Membership Management Software?
Membership software is a database for hosting member contact details and interactions, payment due dates, relevant interests and more. Its purpose is to simplify business management tasks and communications for membership-based organizations.
Membership Management Systems are the backbone of all member organizations. They provide an easy, secure way to manage memberships, invoices, renewals, event registrations, payment methods including credit card payments, donation tracking, and much more. These detailed systems are designed for organizations that have more than a handful of members. The membership management software makes it easy for you to reduce costs and increase revenue by automating several of your business processes. Use this program as an easy way to manage members as well as donors. It’s important as a nonprofit to have affordable and available resources. This membership management software helps you attract new donors, manage existing donors, grow your online and offline giving and build an active volunteer base that will help your mission succeed and grow over time.
Regpack Software
Regpack is a comprehensive online registration platform trusted by more than 7,000 organizations worldwide. Regpack gives you the tools you need to manage every aspect of your event or program including flexible form building, real-time dynamic reporting, integrated online payments, automatic payment plans, variable pricing, and more. Our clients see an increase in enrollment, revenue growth, and are more efficient in day-to-day management tasks.
MemberClicks
MemberClicks offers association management systems built specifically for professional associations, trade associations, and chambers of commerce. With their robust set of solutions, it’s easy to grow and retain members, all while saving your staff time and resources.
Some of their standout features include robust member reporting so that you can always keep track of your members’ status, keep your members updated with an easy-to-use email management system, and automate and manage dues payment much more easily.
MemberClicks also offers learning management software, event management solutions, and job board software, built to save time, save money, grow communities and increase revenue. Since all of these platforms integrate, your organization never has to worry about disconnected systems that ruin your members’ experience.
Vagaro Software
Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book appointments and manage various facility roles. It offers an integrated solution to manage bookkeeping, payroll, client databases and inventory management, as well as featuring email and text notifications to clients and automated email marketing.
Users can list available appointment slots, and customers can then look for salon facilities nearby and book appointments through Vagaro’s website or the Vagaro app. VagaroPro, the business app, is available for Android and iOS smartphones.
Users can create customizable promotional web pages to showcase upcoming events and special offers through Vagaro’s website or connect with their customers through email and social media platforms. Customers can also create personalized profiles with their contact information, booking history and feedback. Users can keep records of their customer service histories and generate customizable reports with graphs and charts to track business performance, customer retention and more.
NeonCRM
NeonCRM is a cloud-based membership management software designed especially for nonprofits and related associations. Using Neon, your organization will be able to manage your donors and your members, plan events, and increase fundraising.
In addition to offering a robust CRM, Neon can help your nonprofit increase brand recognition and stay in touch with supporters by helping you create a beautiful nonprofit website. You can also use Neon’s mobile app to engage your supporters and members on the go.
With plenty of helpful integrations, NeonCRM helps your nonprofit make the best use of all of your software solutions. The automated matching gift software 360MatchPro is a Neon One Certified Partner. Additionally, NeonCRM integrates with other nonprofit software for accounting, prospect research, and more.
ChamberMaster
ChamberMaster is an excellent membership management platform for Chambers of Commerce. Its billing and e-commerce storefront features are unmatched and, if you’re willing to invest in its higher priced tiers, the platform pays dividends with a wealth of premium features
PROS
- Excellent e-commerce store module.
- Feature-rich admin dashboard.
- Strong analytics and membership data visualizations.
- Extensive billing and financial capabilities.
- Constant Contact integration.
- Native Android and iOS apps for both members and staff.
CONS
- Many premium features and capabilities precluded from lower priced tiers.
- Website and admin portal design are somewhat dated.
Church Community Builder
Church Community Builder (CCB) offers web-based church management software that is designed to help churches form more meaningful relationships with their congregation members.
The company provides software coaches that help faith-based organizations align their people, processes, and software. Because CCB’s focus is on people, their software is highly intuitive and easy to use.
CCB was designed by people who played a role in church planting and administration. They understand the frustrations that come along with managing a congregation and want to help churches overcome these challenges.
Zen Planner
Zen Planner is a nicely priced, flexible, and very customizable membership management solution specializing in gyms and exercise studios. Its impressive email marketing and flexible payment processing, along with a well-designed interface, make it an Editors’ Choice.
PROS
- Gym and yoga studio management that is easy to set up and customize.
- Customer self-service module limits the amount of time your staff spends on data entry.
- Good calendar setup, email automation, and flexible reporting.
- Gamification features for workout stats.
- Mobile apps for members and staff.
- Website building.
CONS
- Targeted at and suitable only for fitness-based businesses and organizations.
Virtuagym Software
Virtuagym is a cloud-based membership management and coaching platform. The product enables users to plan workouts and track the nutrition needs of their customers. Virtuagym primarily caters to health and fitness clubs, personal trainers, physical therapists and class instructors.
Virtuagym enables fitness clubs to perform functions such as billing and invoicing, scheduling trainings, tracking staff attendance, monitoring member check-ins and collecting online payments.
Virtuagym helps fitness trainers and instructors create workout plans for customers, share plans with customers on their preferred devices, set fitness goals and track their progress on the results achieved.
The system also enables customers to sell their products online through its platform, which can be automatically integrated with income reports.
Virtuagym offers mobile apps for iOS and Android phones. It also offers a community portal. This product offers online learning modules for staff training and enables data import from any source.
Hivebrite Software
Hivebrite is a cloud-based online community management platform for incubators, businesses, schools, and nonprofits including institutions with limited resources. It helps organizations build brand engagements and opportunities for members to network with people around the world. It features a member directory, a dashboard, an events page, a media center, groups, job boards, a member inbox, fundraising and online membership.
Hivebrite provides a suite of tools to manage and engage members with full control over their brand and community. It allows users to customize community websites with their own logos and colors. Users can create multiple admins with users rights and roles for managing the website.
Users can choose from multiple options to define their members access the platform including signup forms, paid signup, SSO (Single Sign On), social sign-in (LinkedIn, Facebook or Xing). Hivebrite’s integrated content management system enables users to manage content like creating public pages, member area, menus and more.
Hivebrite offers mobile application available for iOS and Android, which users can brand with logos, colors and branding. The platform also allows external integration with customer relationship management systems and social media sites.
360Alumni
360Alumni offers a responsively designed and intuitively simple membership management, events, and donations platform for all types of alumni organizations. If you can handle a high annual subscription and setup fee, it’s a great hub for all alumni-related activity.
PROS
- Core membership, event, and donation management features are seamless.
- Intuitive user interface (UI).
- Easy navigation for members and admins.
- Completely branded and customized.
- Responsive mobile site.
CONS
- Comparatively expensive.
- Locked into an annual contract.
- High setup fees.
- No native mobile apps.
- Alumni data upload limits can be limiting for larger organizations.
BroadPoint
BroadPoint’s member management software helps nonprofits manage large databases of members (and donors!) and allows them to track their interactions with individuals within the database.
Organizations can also keep tabs on the effectiveness of their various campaigns and social engagements through the membership management software. Members are able to give feedback to nonprofits, creating a better membership experience for both parties.
Because members can provide direct feedback, organizations who use BroadPoint’s software can create a more fulfilling membership experience.
Wild Apricot
Wild Apricot fills in the gaps for clubs that can’t be served by more targeted membership management solutions or that are too small to be served by more comprehensive tools.
PROS
- Flexible system for clubs, associations, and nonprofits.
- Template-based website design gives you numerous options, including event planning and donations.
- Excellent online help, with numerous videos.
CONS
- The user interface resembles a content management system from last decade and can be a little confusing.
PerfectMind Software
PerfectMind is a cloud-based membership management solution for small and midsize clubs and other member-based businesses such as recreation, education, fitness, yoga, music, dance and martial arts.
PerfectMind allows clubs to sell online memberships and build customized plans for different members and groups. Members can book classes through their cloud-based systems or through mobile browsers. The solution also helps club owners or administrators to manage new registrations, member activities, online booking and billing.
PerfectMind includes a point of sale (POS) module, which clubs can use to create online selling platforms and sell merchandise and other club equipment. It also allows users to keep track of inventory and purchasing history with periodic reordering.
Clubs can run marketing campaigns to reach larger audiences and generate new leads. With a built-in reporting feature, users can create, run and export customizable reports.Additionally, PerfectMind offers attendance tracking, online booking and scheduling, billing, event management and resource management. Support is offered via phone, online livechat, FAQs and a knowledge base.
Conclusion: Membership management software is essential for any organization that wishes to manage the various processes involved in attracting, gaining and holding on to new members. Membership management software helps an organization keep track of database information, membership fees and status, organizing events, tracking attendance and communicating with supporters through email or other means.