The service business management software that I’m referring to is the type of software that manages customer relationships, free or paid leads, simple contract signing (if applicable), time tracking, filing expenses and invoicing. When this software is automated it can literally cut your work hours in half!
Service businesses are at the heart of America’s economy. They are also rapidly growing due to the efficient delivery of products and services which are critical for today’s businesses. Unfortunately, Rapid growth can expose service businesses to a variety of challenges, including increasing operational costs and difficulty managing their organization’s growth. In this article, I will provide a 2 step guide to help you select the right service business management software.
A business management software, by definition is an application or set of programs that help businesses support, improve, and automate their processes. Such software assist in eliminating errors, completing business tasks, reporting activities and increases overall efficiency and effectiveness.
All in all, a business management tool or company management system is designed in such a way that it meets the requirements of business processes in the most effective manner.
ProofHub
ProofHub is a powerful business management software and platform that combines all the features you might need to take care of your business. You can streamline your processes, store and share files, share feedback under one roof with ProofHub. Its mobile app can be used by both Android and iOS users on the go.
Top features:
- Effective project and task management
- Gantt charts to keep your projects on track
- Dynamic reports to get clear insights
- Time tracking to track time spent on tasks
Start managing your teams and projects efficiently with ProofHub!
UpKeep
Upkeep’s software helps businesses the tools they need to run at their full potential. The platform assists you in managing your work orders, assets, and receiving real-time data to solve problems on the spot. UpKeep is designed for all your field workers with robust features to provide them with the support they need to complete their tasks.
For Whom?
UpKeep is a mobile-first CMMS software that is supposed to make managers and small business owners easier by providing a platform to manage all the work orders and history.
Key Features
Work requests with the ability to attach pictures
Inventory management
Digital checklists and forms
Maintenance calendar
Pros & Cons
Organized software that’s easy to use
Timely customer service
Simple to start and begin project managing
Customer service could be improved
Work orders can be complicated to use
Pricing
Price: Starts at $45/user/month
Free Trial: Yes, 7-day
Free Plan: Yes
StudioCloud
StudioCloud has made a name for itself as a reliable business management platform and company management system in much less time. It is a one-stop solution for your business needs that contains all the features you need to manage your business anytime, anywhere. Go check this business tool to organize and simplify your life.
Top features:
- Manage clients, partners, and vendors at one place
- Create and send professional invoices
- Send automated, personalized, text and email reminders
- Have clients review and sign contracts online
- Easily customize the look and feel of your software
Wrike
Wrike is an online project management software that allows you to have full visibility and control over all your tasks. With its customizable workflows you won’t rely on emails to set meetings, share updates, etc. Wrike has Kanban boards, Gantt charts, time tracking, and so much more to help you produce a productive team that satisfies your customer.
For Whom?
Wrike is useful for medium to large businesses who are looking for the perfect software solution to deliver multiple projects on time. Wrike can be tailored to your needs with reports, workflows, and more.
Key Features
Create customized reports and forms
Organize work by region, type of work or manager
Follow job status
Pros & Cons
Helps keep everyone on top of all your projects
Good tool for collaboration
Project management is smoother
Customer service could be improved
Can often be confusing to find the right workflow you require
Pricing
Price: $9.80/user/month
Free Trial: Yes, 14-day
Free Plan: Yes
Zoho One
Zoho One is a wholesome business management software and company management system that has everything you need to run your business on the operating system for your business with impressive 40 business apps. You just need to connect multiple apps so that different teams can work together productively.
Top features:
- Manage almost every aspect of your business in one system
- Fosters collaboration with online document storage and sharing
- Automate personalized business workflows
Fluix
Fluix’s easy-to-use field service management software assists you in digitizing your company’s documents. In addition, you can automate your tasks which will reduce human error and boost productivity company-wide. Fluix is accessible on iOS or any web browser.
For Whom?
Fluix allows you to accelerate business cycles, reduce costs, and human error, which leads to a boost in the whole Fluix is most suitable for companies with over 10 employees who are looking to speed up and enhance their business activities. The field service management software smoothens the tasks of distributing the information from the field team to the office to the end customer.
Key Features
Easy to fill reports online and offline
Collect and analyze data
Automate workflows
Integration with Dropbox, Office 365, Google Drive, WebDAV, and PFT
Pros & Cons
A lot to learn however, the customer support are there to guide you
A good option for storing data
Even the non tech-savvy can onboard
Can be complex to save documents from the app
Some features need a bit of work to be more intuitive
Pricing
Price: Starting from $20/user/month
Free Trial: Yes, 14-day
Free Plan: No
iBE.net
As a business management software/ company management system, iBE.net is an appropriate choice for mid-sized companies as it offers expense tracking, invoice reports, CRM support along with an easy integration of project details. It is extensively used in consulting, marketing, management, and other technical industries. It is like your entire business within your palm of hands.
Top features:
- Customize your own dashboards
- Use pre-delivered reports
- Generate invoices in seconds
- Visualize, analyze, and organize your data with valuable insights
Netsuite
Netsuite is a unified business management suite being used by more than 40,000 large, mid-sized, and small fast-growing businesses. It provides various tools for ERP, Financials, CRM, HR, eCommerce. It offers comprehensive functionality with industry-specific support for a broad range of industries means NetSuite works the way your business works.
Top features:
- Cloud-based, mobile-enabled, and social
- Easily accessible reports and key performance indicators
- Highly flexible and customizable
- Effective resource management, project accounting, timesheet and expense management
Bitrix24
If you are looking for a software that offers a complete suite of management, collaboration, and communication tools, then Bitrix24 could be the ideal choice for your business. It is a complete business management software that takes care of your tasks and projects to document management along with real-time communication tools from video conferencing to group chat.
Top features:
- An internal social network lets you collaborate easier, faster and more efficiently
- Get instant feedback, share ideas, create workgroups and engage your employees
- online multi-user editing and custom document approval workflows
- Sell more with Bitrix24’s CRM and sales team management
- It works on your iPhone, iPad or Android too
HoneyBook
HoneyBook is an all-in-one business management platform and company management system. From first contact to booking your ideal client, HoneyBook makes it easy for you to capture leads, manage projects, automate workflows, send contracts and invoices, and get paid.
Top features:
- Mobile app so you can manage your business on the go
- Proposals and invoices optimized to get you booked
- Contracts your clients can sign in seconds
- Easy and intuitive workflows
- Design forward client experience
Trello
Trello is a web-based project management application that is designed to fit every unique need and work styles. From sales and marketing to HR and software development, Trello helps teams to customize its functionality to meet their specific project management needs. And with more than 100+ integrations (including tools like Google Drive, Slack, Jira and more), Trello makes it easier for teams to get their ideas to action in seconds.
Top features:
- Easy organization with tags, labels, and categories
- Drag and drop functionality
- Mobile functionality to access boards on the go
- Quick overview on front and back of cards
- Texts and visuals fit any screen size
Connecteam
Connecteam is a leading business management software solution, designed for deskless teams and Enterprise companies. Taking care of your business operations has never been easier with robust features that can be managed while on the go and at any time. From time tracking to job scheduling, automated checklists and forms, one-on-one or group chat, surveys, digital training and onboarding, efficient task management, and so much more is available on a sleek and easy to use interface.
Top features:
- GPS empowered time tracking
- Efficient timesheet management and payroll processing
- Real-time and detailed reports
- Streamlined communication and better engagement
- Simple and intuitive job scheduling – from planning to distribution
- Better transparency and accountability with on the go task management
Conclusion
Service business software can help you reduce your workload and spend more time on the parts of your business that you love.