Want to learn about email management software? Or about how to manage your emails in best way possible? Do you want to learn email management techniques so that you can manage your emails in a better way? Take a look at this article and find out!
Email management is a broad term that refers to many different things. Today the goal of email management is to handle all your messaging in an effective and efficient manner, whether it’s related to unsubscribing from spam or dealing with an influx in sign-ups or bounce backs. This often involves free or very low-cost email softwares which are easy to use software systems for handling email conversations.
Help Scout
Help Scout is email management software built specifically to help customer service teams deliver a great customer experience. With Help Scout you get access to powerful collaboration tools like private notes to help keep everyone informed and collision detection to eliminate duplicate work.
Productivity tools like workflows let you automatically assign customer conversations to specific agents or custom folders based on criteria you set. And saved replies make responding to routine requests a breeze.
Finally, access to customer profiles helps you stay in the loop. You’re able to see past conversations, which company the customer works for, the type of account they’re on, and other basic information to help interactions go smoothly and limit hassle for both customers and agents alike.
Best of all, email management software is just one of the entire suite of customer service tools you get access to when signing up for Help Scout. A couple other notable tools are Docs, which allows you to build out a knowledge base, and Beacon, which lets you provide live chat and in-app messaging.
Price: Starting at $20 per user/month
SaneBox
Though lots of email management software focuses on business needs, there are also tools to help manage personal inboxes. One of the best we’ve found is SaneBox. Their powerful AI learns your different email habits and then automatically sorts emails right when they hit your inbox.
High-priority messages are shown right away in your main inbox, while lower priority ones are moved to a separate folder.
They also offer features like SaneNoReplies, which shows any message you’ve sent that’s yet to get a response, and Do Not Disturb, which stops any new incoming emails from showing to help keep your focus on the task at hand.
Price: Starting at $7/month
MailMate
Most modern email clients suffer from one huge flaw: they rely too much on the mouse. Having to take your hands off of the keyboard after every email you type to select the next one just so you can repeat the process several times gets old quickly. MailMate is here to fix this usability problem with extensive keyboard controls and Markdown integration.
It can also handle automatic signatures, cryptographic encryption/signing (OpenPGP and S/MIME), tagging, multiple notification methods, and alternative message viewer layouts, including a widescreen layout, just to name a few of its features.
Because MailMate wants to maintain compatibility with email standards, it doesn’t support rich-text editing with WYSIWYG. The only way how to format email messages is with Markdown, a lightweight markup language with plain-text-formatting syntax. For example, you can bold text by adding two asterisks or underscores before and after a word or phrase, create a blockquote by adding a > in front of a paragraph, or organize items into ordered and unordered lists by adding line items with numbers followed by periods.
You can download MailMate for free and use it for up to 30 days. If you decide to buy a license key, be prepared to spend $49.99 on a single user license. For that price, MailMate is a solid purchase for all email users who are looking for a keyboard-centric email management software application and are willing to live with its ugly design, which clearly prioritizes function over form.
Price: $49.99 for a single user license
Sendinblue
Sometimes you need to talk to a lot of people at once: Maybe you’re announcing a new feature or you have a company or product update. Since you can only Bcc so many people from your Gmail account — around 500 if you were wondering — you’ll need a specialized tool.
One of the best is Sendinblue. Their tool lets you build beautiful emails using their easy-to-use editor and also includes top-notch automation to make sure messages are sent right when you want. You’re also able to do A/B tests and track metrics like open rate, click-through rate, and even see a heat map for your emails.
Price: Free (paid plans start at $25/month)
Front
Email management software is often used to manage a group email address (i.e., support@companyname.com). However, if your team wants to use both personal and shared email addresses to interact with customers, Front could be a great option.
Front offers some collaborative features like internal comments, and they also have more advanced features like analytics and automation on their higher-cost plans.
Price: Starting at $19 per user/month
Hiver
Many of the tools on this list are standalone offerings, but Hiver is a little different. Basically, it acts as an extension to your existing Gmail account. You’re able to assign emails to specific agents and add notes — all things you can’t do from a standard Gmail account.
There are also task automation and analytics features, but it should be noted that many of the more advanced features are only offered on their higher-cost plans.
Price: Starting at $7 per user/month
Moosend
Moosend is another tool meant for one-to-many communication. They offer features like a no-code editor to easily make beautiful email templates. You’re also able to segment audiences, A/B test, and track certain metrics.
Best of all, you’re able to do all of the above on their free plan. There are some limitations — like only one person can access the account. But it’s a lot of value for no cost. For those looking to get expanded functionality, they also offer paid plans starting at $8 per month.
Price: Free (paid plans starting at $8 per user/month)
Emailigistics
Emailigistics is similar to Hiver, but instead of working with Gmail, it’s an overlay for Outlook. It provides similar functionality and light collaboration features such as notes and assigning capabilities.
You’re also able to do some automations like routing emails to specific people based on certain conditions to improve productivity and response times. Rounding things out, they offer access to analytics to see how your team is performing, though this is only offered on their higher-cost plan.
Price: Starting at $10 per user/month
Clean Email
Clean Email is an easy to use yet incredibly powerful email management application that can help you reach Inbox Zero in no time. Clean Email works with all popular email service providers, and it reduces the tiresome task of inbox cleanup to a few simple clicks. By automatically grouping related emails into easy-to-manage bundles, such as marketing emails, spam emails, large emails, or emails from social networks, Clean Email allows you to organize your emails in no time.
With Clean Email, you can completely automate the management of your emails by configuring the application to perform various email management tasks for you. If you sometimes struggle to defend your inbox against unwanted subscriptions, you can take advantage of Clean Email’s Smart Unsubscribe feature to make sure that newsletters, unwanted subscriptions, and other unwanted emails won’t show up in your inbox ever again.
Best of all, you can try Clean Email for free and pay only when you want to. Because Clean Email communicates with your mailbox server-to-server, it doesn’t need to download potentially sensitive email messages and attachments to your mobile device or desktop, keeping your personal data safe. In fact, Clean Email is one of only a few email management software solutions that are fully compliant with new Gmail privacy policy requirements.
Price: starts at $9.99 a month
EmailAnalytics
These days, more people than ever are working remotely. This means that monitoring productivity is becoming more and more synonymous with monitoring email activity. That’s where EmailAnalytics comes in.
This tool is designed to visualize your email activity (or that of your team or employees), giving you easy access to productivity-based email metrics like emails sent, emails received, email traffic by hour of the day, and day of the week.
Additionally, the tool calculates average email response time (for you as well as people who email you), which is a critical KPI for sales and customer service teams.
These analytics are displayed in intuitive charts, tables, and graphs in a dashboard that makes it easy to view stats at a glance for you or any of your team members.
One of the best things about EmailAnalytics is that it sends you a daily email report summary that shows you and your team’s activity for the previous day (or week, your choice). This makes it an easy part of your daily routine to monitor activity, identify top performers (and low performers), rebalance workloads, and improve team productivity.
Price: ranges from $5-15 a month
Mailbird
Most people today use more than one free or paid email service. If you count yourself among them, you should consider using Mailbird as your email client. With it, you can manage all your emails and contacts from multiple accounts easily in one unified inbox and enjoy integrations with apps like Facebook, Twitter, Whatsapp, Dropbox, Google Calendar, Asana, Todoist, and many others.
Because not all email messages arrive at the right time, Mailbird gives its users the option to snooze them for later, allowing them to focus on what needs to be done at the moment and come back to them later. Thanks to its integrated Speed Reader, you can understand the gist of long emails in no time.
If email is an essential part of your daily workflow, you’ll appreciate Mailbird’s intuitive keyboard shortcuts for archiving, composing, replying, forwarding, and many more activities. So far, Mailbird has been translated into 17 languages from all over the world, and its developers are committed to making its multi-language support even better.
Mailbird is heavily customizable, and its pricing models are suitable for everyone from individual home users, who can use it for free with certain limitations, to businesses. The free version of Mailbird can’t be used for commercial purposes, and it lacks many useful features. For example, paying customers receive priority support, the ability to snooze emails for later, LinkedIn Lookup Feature, Exchange Mail support, and more.
Mailbird proves that the venerable email can be just as accessible and convenient as modern instant messaging services. Its flexible pricing structure makes it accessible even to home users who are on a tight budget, and its bulk discounts make it an attractive alternative to Microsoft Outlook for businesses that would like to empower their employees with a modern email management software solution.
Price: $79 for a lifetime license
Conclusion
If you are looking forward to sending bulk emails, then it is important that you choose the best email management tool for the job. You need to make sure that your efficiency isn’t hampered in any way. When it comes to sending bulk emails at maximum effectiveness, using the right email management software plays an important role.