Bug tracking system is a system used to record the problems and issues discovered in the software. It allows developers and testers to manage bugs or other defects by using different types of tools. In this post, we list 10 of most popular bug tracking software tools you can use for free.
Bug Tracking is a system that captures the information about the software defects and changes in software’s features and functions. The bugs are mostly are related with to the operating system, programming language, web browser and also related with software’s interface, commands, etc.
Free bug tracking software automates the process of tracking bugs, defects in the IT infrastructure
Is your software development team spending more time on fixing bugs than releasing new updates to improve your products? If yes, then you should consider using a bug tracking tool. A bug tracking tool helps record the bugs or errors reported in software or mobile apps by customers and internal users. It provides details such as the time of bug discovery, who reported it, and a description of the error. Based on this information, your development team can check the severity of the bugs and prioritize their resolution.
But, investing in a bug tracking solution that doesn’t cover your business requirements will only drain the bank by increasing your IT costs. Instead, consider getting a free bug tracking software that fits your business needs.
/This article looks at the eight best free bug tracking software, sorted alphabetically. See the full list of bug tracking software tools in Capterra’s software directory. take me there
1. Asana: Classify and prioritize bugs
Asana is a project management tool with a built-in bug tracking template that helps in bug reporting, tracking, and prioritizing bugs in projects. This template makes it easier for you to manage and analyze your project performance, and track issues. Bug trackers can collect and report all the related bug details on a single platform. You can use custom fields in this template to classify bugs under high, medium, or low priority.
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After identifying high priority bugs, you can assign them to respective teammates for immediate fixing. Asana’s bug tracker template enables IT teams to build separate projects: one for the engineering team to look for incoming issues, and another for user researchers to track comments and feedback.
Asana offers support via chat, email, and call. It has a bug tracker app for both Android and iOS devices.*Analysis accurate as of November 2021 Asana 4.4 (10283) Read reviewsVisit Website
Key Features:
- Bug tracking
- Brainstorming
- Action item tracking
- Access controls/permissions
- Budgeting/forecasting
- Approval workflow
Trial/Free Version: Free Trial Free Version Cost of upgrade:
$10.99 per user, per monthDevice Compatibility:
Screenshot:
Project progress dashboard in Asana
2. Bird Eats Bug: Screen record technical logs
Bird Eats Bug is a bug tracking software that enables you to record your screen and auto-include technical data, helping software engineers diagnose and debug faster. This screen recording saves time by including all the required valuable data in a single link, further minimizing follow-up questions. Even your non-technical associates can use this software to create full-fledged bug reports for engineers and quality analysts.
The issue tracking software also includes steps to reproduce errors, technical logs, and other data in every bug report to help engineers get more visibility on issues and debug faster. Bird Eats Bug integrates with various industry-leading applications such as Jira, Trello, and GitHub to improve efficiency and enhance productivity. The bug tracker tool offers support via chat and email support.*Analysis accurate as of November 2021 Bird Eats Bug 4.7 (29) Read reviewsVisit Website
Key Features:
- Access controls/permissions
- Screen capture
- Ticket management
- Workflow management
- Collaboration tools
- Task management
Trial/Free Version: Free Trial Free Version Cost of upgrade:
$8 per user, per monthDevice Compatibility:
Screenshot:
Bug tracking in Bird Eats Bug
3. Bugfender: Access and filter in-built bug log viewer
Bugfender enables application developers to store logs, reproduce, and resolve bugs to improve customer experience. It helps you find and destroy bugs before your users get an error alert. The software enables IT professionals to streamline the debugging process with its device config panel to enable or disable devices. Bugfender provides a daily report of application crashes and sends automated emails with valuable data.
Bugfender’s in-built log viewer filters bug logs by device, OS (operating system), or user and defines priority level for each entry, improving issue tracking and resolution rate. It offers chat support to address customer queries faster.*Analysis accurate as of November 2021 Bugfender 4.2 (21) Read reviewsVisit Website
Key Features:
- Archiving and retention
- Backlog management
- Collaboration tools
- Issue auditing
- Server logs
- Ticket management
Trial/Free Version: Free Trial Free Version Cost of upgrade:
$32.87 per user, per monthDevice Compatibility:
Screenshot:
Crash reporting in Bugfender
4. GoodDay: Visualize your bug logs
GoodDay is a cloud-based work management tool equipped with a bug tracking template that captures, logs, and prioritizes the bugs that need to be resolved. Its bug tracker template lets you assign tasks to team members, add due dates, set task priority (minor, major or critical), and describe the action required. It also offers an issue tracker template that is designed for tracking the issues submitted by customers.
The Kanban board in GoodDay’s bug tracker template visualizes the bug logs and lets you update statuses by dragging and dropping elements into different columns. With GoodDay request forms, you can enable anyone from your team to report critical software bugs. The software lets team managers track the status of bug reports and analyze their team’s progress.
GoodDay issue tracking system offers support via message and email. This web-based tool has a mobile app for both Android and iOS devices.*Analysis accurate as of November 2021 Best functionality GoodDay 4.7 (102) Read reviewsVisit Website
Key Features:
- Audit trail
- Agile methodologies
- Access controls/permissions
- Collaboration tools
- Capacity management
- Change management
Trial/Free Version: Free Trial Free Version Cost of upgrade:
$4 per user, per monthDevice Compatibility:
Screenshot:
Issue tracker in GoodDay
5. Jira: Automate tasks to eliminate manual work
Jira is a business process management tool equipped with a bug and issue tracking tool that helps teams locate, record, and fix bugs in their software. It enables you to prioritize and assign bugs and track the progress throughout the software development cycle. The bug tracker tool comes with an automation feature that records new bugs and informs any reviewers, among other tasks, eliminating the manual tasks.
Once you’ve tracked bugs in your software, you can prioritize them based on the level of urgency and the team’s bandwidth. Jira offers a drag and drop feature with which you can add bug logs to your team’s to-do lists. The software sends an update to respective team members as and when a bug-fix gets allotted to them.
Jira integrates with other related tools such as Bitbucket, Github, and Jenkins to enhance workflow. It is a web-based bug tracking system with a mobile app for both Android and iOS devices. The software offers support via email, chat, and call.*Analysis accurate as of November 2021 Jira 4.4 (11151) Read reviewsView Profile
Key Features:
- Change management
- Collaboration tools
- Administrator level control
- Code development
- Dashboard
- Compatibility testing
Trial/Free Version: Free Trial Free Version Cost of upgrade:
$7.50 per user, per monthDevice Compatibility:
Screenshot:
Bug tracking in Jira
6. Monday.com: Includes a drag and drop dashboard
Monday.com is a cloud-based collaboration and project management tool equipped with a bug tracking system that tracks, visualizes, and reports all bugs and issues in your projects. With its visual issue tracking system, you can add, update, and assign bugs based on their priority levels. To get a progress summary, you can filter bugs by any criteria to see how many are open, closed, or done. You can check how many bugs each developer has on their daily to-do list and which aspects of your product require the most attention.
Monday.com lets you drag and drop most critical bugs on the dashboard to ensure their quick resolution. You can customize and create different bug tracking workflows as per business needs. Monday.com is a web-based tool and also has a mobile app for both Android and iOS devices.*Analysis accurate as of November 2021 monday.com 4.6 (2536) Read reviewsVisit Website
Key Features:
- Bug tracking
- Issue auditing
- Issue management
- Defect tracking
- Performance metrics
- Capacity planning
Trial/Free Version: Free Trial Free Version Cost of upgrade:
$8 per user, per monthDevice Compatibility:
Screenshot:
Project review and risk assessment in Monday.com
7. Wrike: Custom bug-log request forms
Wrike is a cloud-based project management platform with collaboration and bug tracking system. It helps eliminate bugs by enabling teams to track, prioritize, assign, test, and release bug fixes. You can create a request form with custom bug report fields such as details of the issue, OS, and images. These bug requests are logged-in as tasks that can be prioritized and allocated to team members automatically.
Wrike lets you highlight high-priority bug fixes and notifies team members to explore the issue immediately. The task hierarchies in Wrike allow you to add subtasks to any parent task, allowing teams to hop right into important procedures like testing. You can use the Kanban board for end-to-end management of bug logs.
Wrike offers support via email, knowledge base, chat, and call. It is a web-based issue tracking system with a mobile app for both Android and iOS devices.*Analysis accurate as of November 2021 Wrike 4.2 (1700) Read reviewsVisit Website
Key Features:
- Audit trail
- Issue tracking
- Change tracking
- Recurring issues
- Issue management
- Activity planning
Trial/Free Version: Free Trial Free Version Cost of upgrade:
$9.80 per user, per monthDevice Compatibility:
Screenshot:
Interactive project dashboard in Wrike
8. Zoho BugTracker: Use forums to collaborate with teams
Zoho BugTracker is a bug tracking and issue management software that offers real-time updates about the progress of bug logs. It helps you locate bugs and prioritize them based on their urgency. The most time-sensitive bugs can be assigned, tracked, and monitored from the Kanban cards. These cards can be filtered by assignee, due date, and status for better visibility.
With Zoho BugTracker, you can create rules to change fields in bug or third-party apps. The software sends email notifications when a bug or issue is generated, updated, and fixed. You can also automate your service level agreements to meet targets and enhance productivity.
Interactive modules such as forums help you collaborate with your team and stay on top of their to-do lists. You can use comments for quick discussion and a time tracker to monitor the progress of bug logs.
Zoho BugTracker offers support via live chat, email, and call. This web-based tool has a bug tracker app for both Android and iOS devices.*Analysis accurate as of November 2021 Most affordable Zoho BugTracker 4.7 (152) Read reviewsView Profile
Key Features:
- Audit trail
- Collaboration tools
- Issue scheduling
- Task management
- Ticket management
- Workflow management
Trial/Free Version: Free Trial Free Version Cost of upgrade:
$3.33 per user, per monthDevice Compatibility:
Screenshot:
Bug tracker in Zoho Bug Tracker
How to choose the right free bug tracking software for your business
The right bug tracking solution helps locate new bugs, manage backlog, and prioritize time sensitive issues. Here are some considerations to keep in mind before selecting a free bug tracking tool:
- Business requirements: Every bug tracking software comes with a set of features and functionalities such as bug reporting, bug-log workflow status, assigning bugs, and collaboration. Some tools also offer premium features including gantt chart, automatic prioritization, and advanced analytics. Consider what your business needs to make the right choice.
- Integration: A free version of a bug tracking tool may not be able to integrate with your existing dev system. Even if you are planning to get premium versions in the future, consider whether the default version is compatible with your existing tools or not.
- Evaluate the upgrade cost: If the free version is covering all your business requirements, you won’t require a paid solution. If it isn’t covering everything you need, consider the overall upgrade cost and other costs associated with premium features such as advanced analytics and real-time tracking.
- Usability: It is better to choose a software that can be operated by anyone, not just the technical team. Check out the UI, UX, and accessibility before selecting a tool for your business. It should not have a steep learning curve.
CONCLUSION
Bug Tracking is a system that captures the information about the software defects and changes in software’s features and functions. The bugs are mostly are related with to the operating system, programming language, web browser and also related with software’s interface, commands, etc.
Have you ever had a bug on your website? I have—plenty of them. I spent so much time trying to fix bugs and make my website look beautiful that it’s insane. I guess there’s even a term for this syndrome: “Developer’s Disease.”