If you’re looking for nonprofit volunteer management software, or just free volunteer management software, then you’ve come to the right place. I’m going to show you the top ten volunteer management software products on the market right now to help non-profits plan, manage, and track their volunteers.
There are hundreds of volunteer management software solutions for nonprofits available now. Some require a budget, and some are free. You may wonder, what is the best solution for my nonprofit? Our nonprofit software reviews give you a great starting point to find out which software works best. Please keep in mind that the information you’ll find here is to help you determine if the software will work for your organization – we only provide resources to get you started on your own research and review process.
Civic Champs
Civic Champs is a volunteer management software that allows leaders to seamlessly track, manage, and engage volunteers. One its most unique features is the micro-donations, which make the right ask at the right time to maximize donations. Civic Champs offers a kiosk mode and dashboard, and is ideal to use for volunteer check-ins or events.
- Pricing: $25-$450/month depending on size ($$)
- Usability: extremely user friendly and intuitive, technology eliminates many time-consuming tasks (5 stars)
- Customer support: ability to schedule demos to understand how the platform works, and offers email, phone, and web support with dedicated customer success associates for every customer (5 stars)
Better Impact
Better Impact is a volunteer coordination software that helps with recruitment, onboarding, training, communications, scheduling and reporting. Some of its most unique features are online donations, donation receipts, and targeted emails. It also offers a basic CRM to track member details.
- Pricing: starts at $250/month for 50 volunteers, up to $4,300/month for 5,000 volunteers ($$$$)
- Usability: Easy to use, lacks highly intuitive interface (3 stars)
- Customer support: constant support through chat, phone, email (5 stars)
Advantages: All in one system across donations and volunteering highly customizable and easy to incorporate into organizations
Considerations: The set up process is time consuming and it can be challenging for volunteers to navigate the system in the beginning with limited training.
Volgistics
Volgistics is a comprehensive volunteer management application, with its core features including background screening, a volunteer portal and kiosk, group tracking, and document storage. It has served over 5,000 organizations and tracked over 6 million volunteers.
- Pricing: starts at $18/month for 50 volunteers, up to $2,000/month for 50,000 volunteers ($$)
- Usability: entirely web-based but user interface is confusing to navigate for volunteers especially, such as requiring pins that are hard to remember (2 stars)
- Customer support: video tutorials, live demonstrations, and online training (4 stars)
Advantages: Volgistics has an ample amount of features that allows multiple volunteer assignments to be open at once, and the automation minimizes manual control required
Considerations: The software requires continuous upgrading or deletion of archived volunteers, and the program can be taxing to learn at first.
Volunteer Hub
Volunteer Hub highlights customer resource management integration, using Salesforce. It is unique because it is a volunteer management software that integrates all of Blackbaud’s CRMS such as The Raiser’s Edge and eTapestry. Other features include waiver tracking, group management, fundraising, and brand specific pages for event registrations.
- Pricing: $150/month for up to 1,000 volunteers, $260/month for up to 2,500 volunteers ($)
- Usability: simple and secure; most useful for CRM integration (3 stars)
- Customer support: offers tutorials, blogs, and various webinars (4 stars)
Advantages: The points system allows managers to easily have all the things they need in one place, such as waivers, event sign ups, and emails.
Volunteer Local
Volunteer Local offers simple, streamlined scheduling, registration, and communication for managing volunteers for various events. This platform also offers access to volunteer responses for admins on mobile (ex: t-shirts and phone numbers), on-site check in, social sharing, and collecting credit card information.
- Pricing: $600/year for 2 admin users and unlimited volunteers, $2,400/year for 10 admin users, $10,000/year for 50 admin users ($$)
- Usability: simple web-based tools for all organization sizes (3 stars)
- Customer support: ability to request demos and have unlimited phone/email support (4 stars)
Advantages: The self service portal is easy to use for volunteers, and organizations can organize large numbers in a short amount of time
Considerations: The reporting and analytics offered are a bit confusing, and the software lacks a good dashboard for managers to receive real time updates. Generally this software is most conducive toward events, and the layout is a bit bulky and can feel clunky to use.
Get Connected
Overview of This Volunteer Management System
Get Connected is an all-in-one volunteer management solution to meet any of your needs. With its comprehensive platform, nonprofits and other service-focused organizations can increase volunteer engagement, build long-lasting relationships with supporters, and more effectively track involvement.
This mobile-friendly solution is perfect for volunteer recruitment leaders who have trouble meeting passionate volunteers and keeping them engaged. After all, volunteers who continue to stick with your organization are some of your most valuable supporters. With effective software like Get Connected, you can better retain these individuals and build genuinely meaningful relationships that last.
Key Volunteer Management Features
Get Connected has a variety of features and benefits that empower nonprofits to take control of their volunteer management. These features include:
- Volunteer app: Get Connected comes with a free volunteer app that any smartphone user can download. This is an easy way for volunteers to track hours, as well as allows you to connect with volunteers quickly and easily.
- Volunteer profiles: Access volunteer profiles that detail personal preferences, impact, and history. Use this data to provide a personalized experience for each of your volunteers!
- Group and team engagement: Easily create groups, assign team leaders, send exclusive join links, and email volunteers important, team-specific information.
- Volunteer hour tracking: Volunteers can either log hours through an on-site kiosk or through the mobile app.
- Automated communication: Access to automated communication tools allow you to welcome new volunteers, send surveys, or prompt a volunteer check-in as soon as a specific action triggers it.
- Recruitment and promotion: Within the volunteer engagement portal, you can highlight events, promote opportunities, and increase volunteer attendance through customized landing pages and other relevant information and resources.
SignUp Genius – Volunteer Management Software
Overview of This Volunteer Management System
SignUp Genius is a form builder and event organizer platform that also has dedicated nonprofit volunteer management capabilities. Use this tool to find volunteers to assist in your next fundraising event. This way, you can increase fundraising opportunities without having to hire outside help.
With SignUp Genius, you can recruit and coordinate volunteers, collect key information, and streamline the entire volunteer process.
Key Volunteer Management Features
Here are some of the top features that SignUp Genius offers:
- Customized sign up invites, event registrations, and forms
- Custom reports with an volunteer data export process
- Text messages to communicate with volunteers
InitLive – Volunteer Management Software
Overview of This Volunteer Management System
With InitLive, nonprofits can create volunteer programs and manage a team of passionate participants. InitLive allows you to track your program as it evolves, giving you insights on how to improve it each year.
From there, you can engage with volunteers, providing them with timely communications to ensure that everyone stays in the loop.
Key Volunteer Management Features
Here are InitLive’s top volunteer management features:
- Customized volunteer registration process
- Mobile app for two-way communication, shift confirmations, reminders, and updates
- Historical reports to track volunteer performance year by year
CERVIS – Volunteer Management Software
Overview of This Volunteer Management System
If you often find yourself struggling to keep track of volunteers and send important updates and reminders, CERVIS is there to meet your volunteer coordinator needs.
CERVIS is a simple volunteer management solution to help nonprofit leaders coordinate volunteers and save time while doing so. This way, you can stay organized and get closer to achieving your mission. With it, you can streamline your volunteer program for all parties involved.
Key Volunteer Management Features
CERVIS offers the following:
- Customized, online scheduling
- Automatic reminders through email and text messaging
- Training and support from the CERVIS team
Galaxy Digital
Galaxy Digital focuses on four broad categories: management, engagement, reporting, and communication. They started as a software for volunteer centers (where you can sign up for volunteering in different organizations), but has started to offer nonprofit specific tools as well. This software offers skills-based volunteerism and service learning management. It also incorporates email and text messaging, social media integration, and exportable reports.
- Pricing: starts from $1,000 a year ($$)
- Usability: interactive and easy to navigate database for users (4 stars)
- Customer support: descriptive onboarding process and helpful support folks to guide users through the platform (4 stars)
Advantages: Their volunteer impact pages allow automatic reports to be generated on volunteer leaderboards, and events are able to be shared through social media integrations and mass email very easily. Overall GD is best used as a community management platform for nonprofits.
Considerations: Their mobile admin functions are on the weaker side. The set-up for the system can be confusing with unclear guidance on how to best set up roles and settings for your agency.
Track It Forward
Track it forward is a time tracking software. Its unique features include event RSVPs, milestones, offline mode, conditional logic formatting, advanced verification, and multi organization aggregation.
- Pricing: For 100 volunteers, $12/month for basic tracking, $24/month for premium tracking, $36/month for advanced tracking ($)
- Usability: designed for instant logging through website or app, making it simple for volunteers and streamlined for administrators (4 stars)
- Customer support: detailed guides and videos, product updates, and contact support (3 stars)
Advantages: It essentially serves as a timesheet, but is digital so it is easy for the volunteer to track hours.
Considerations: This only focuses on tracking hours, so it is not conducive towards managing shifts, asking for donations, or serving other purposes managers may be looking for. The pricing is ideal for smaller organizations but tends to get expensive around 300 volunteers.
Wild Apricot
Wild Apricot is a powerful cloud software to help you automate and simplify membership tasks. It comes with a member database, website builder, payments, event management, and membership applications and renewals.
- Pricing: $48/month for 100 contacts, $190/month for 2,000 contacts, $720/month for 50,000 contacts ($$)
- Usability: easy to use features that are especially recommended for small organizations, or those that are not particularly tech savvy (4 stars)
- Customer support: along with a help center, there is mobile and email support offered to all users (3 stars)
Advantages: Allows high level membership management, and which makes it a good solution for organizations that have paid members in addition to volunteers
Considerations: Designed for member management and not volunteer management so it lacks volunteer specific features and may require workarounds to tailor membership features to support volunteers.
Conclusion:
Nonprofit volunteer management software has changed the way volunteers are utilized in the nonprofit sector. Volunteer management software is used to track and manage volunteer activities, organize events, and manage projects. Nonprofit organizations (NPO’s) have found that using this type of software saves time, money, and staff resources.