If you are wondering what utility billing software or utility management software is the best for your business, look no further. If you’re running a telecom, power, water or sewer company, and need to be on top of all your bills and expenses, these best software for utility companies will help you manage your day-to-day activities.
The best software for managing your utility company are the ones that keep you connected and in touch with customers, suppliers and partners. If you want to know about how to manage utility companies – check out our list of tools for some great ideas!
60Hertz
Manage and Maintain Remote Assets and Teams
60Hertz Maintenance Management Software is designed to mitigate rural asset management challenges such as poor connectivity, manual processes, and more by providing a means for data-driven repair/replace decision making.
Upgrade Your Maintenance Program
For the Very Remote
Increase the capacity of onsite technicians and decrease the costs associated with numerous site visits.
Accessible
Empower employees regardless of training, literacy, ability level or age to succeed in their work.
Off-Line First
Never miss critical maintenance where cellular/internet is latent, spendy or spotty. 60Hertz is not cloud-dependent.
Features Designed for Your Unique Maintenance Model
Work Order Management
Create workspaces, build workflows, and assign team members to different regions to keep your team focused, engaged, and efficient.
Intuitive User Interface
Streamline asset management with our easily accessible and highly intuitive user interface with easy-to-understand tutorials and instructions.
Mobile Access
Allow onsite and field agents in rural and remote locations to easily track, manage, and repair critical assets using 60Hertz’s TRAK mobile app.
In App Task Management
Ensure worker safety, note dangerous or unsafe conditions, and close the feedback loop directly through our in-app task management.
Work Order Management
Track time invested on asset maintenance and prompt field staff to perform hour-based preventative maintenance, with 60Hertz service record reports.
Cogsdale
Enterprise Solutions for the Public Sector
Cogsdale offers a best-of-breed customer information system that includes: financials, distribution, utility billing, customer management, work management, project management, and procurement. Cogsdale extends the suite to include functionality such as: interactive voice response, document management, payment kiosks, and online credit checks.
Cogsdale has been delivering powerful, integrated information solutions since 1997. Well established in the industry, Cogsdale is a leader in the public sector market. Our customer list includes local governments, electric co-operatives, and investor-owned utilities. Cogsdale’s flexibility provides functionality for electric, natural gas, water, wastewater, sewer, storm water, cable, Internet, fiber, and telephone.
The Cogsdale solution delivers advanced functionality to public sector clients. Customer-focused and location-specific, Cogsdale integrates the core module for Billing with:
- Service Order Management
- Collections
- Cashiering
- Financial Management
- Work Management
- People Management
- Customer Self-Serve Portals
- Meter Reading
OUR SERVICES
Cogsdale has extensive expertise in software development, implementation, and support. Combining strategic insight and proven technology with seasoned professionals, our innovative solutions enable clients to evolve business infrastructure, applications, and procedures as needs change over time. Our professional services team will kick off the project with the business transformation process and recommendations and will guide your team through data conversion, testing, training, and go live. Once live, the project will be transitioned to our support department for ongoing technical and functional assistance
OUR PEOPLE
Our staff are experts in the industry, with experience as accountants, consultants, trainers, and programmers. We work with your team to determine what you want to see in a new system. This approach, combined with our industry knowledge and best practices allows flexibility in aligning our implementation approach to your goals and objectives.
After go live, you will find that you are never alone. Our support team will be available to assist, should an issue arise, but you will also have the Cogsdale Community – clients who meet and form friendships as well as their own support system through annual user conferences.
Tridens
Serve all your customers with an integrated platform from meter to customer. Available on-premises and in the cloud, our innovative utility billing and customer care solution helps you reduce cost-to-serve, deliver service excellence, and prepare for change. We help electric, gas, and water utilities adapt to continued industry transformation with a flexible and modular solution that supports every aspect of the customer lifecycle.
Unlock Rapid Innovation
Lower costs, Sell more and Accelerate time-to-market
Cloud-Native Architecture
- Cloud-native solution for rapid response to dynamic market needs
- Lower cost of operations with built-in functions & integration with state-of-the-art open-source tools for automation, auto-scaling, and auto-healing
API-First Design
- REST APIs for seamless integration with all business operations
- Sell more. Sell faster. Create real-time connections between channel apps and network elements for instant digital interactions
No Code Configuration
- Click-not-code philosophy puts control of business logic in business hands
- Accelerate time-to-market, enable experimentation and a ‘Yes’ culture
Product Features Designed for Simplicity
Personalize, Analyze and Rate any metrics
Set up complex price plans and dynamic tariff models with personalized offers, promotions, discounts, contracts, and terms. Intuitive customer and operations management. Prepaid, postpaid & pay-per-charge business model with comprehensive billing, revenue collection, and revenue analytics for Water, Gas, Electricity, Waste, Heating, and Services.
Scalable and ever-growing Ecosystem
Powered by Amazon Web Services
Tridens Monetization cloud billing software accelerates time-to-market with integrations that can help you with payments, taxation, customer relationship, and integrated management of main business processes.
Tridens Monetization subscription billing is powered by Amazon Web Services (AWS) and supports REST APIs for seamless integration with any third-party application.
Simple, Agile, and Reliable
Maximize revenues and Reduce time-to-market
Reduce time-to-market with an easy-to-use, meter to customer charging and cloud billing monetization platform. Increase customer loyalty with personalized offers, promotions, and discounts. Maximize revenues with pre-integrated payments, receivables, and real-time analytics. Realize faster ROI and lower TCO with a standards-based, scalable cloud-native architecture powered by Amazon Web Services. Seamless integration with Smart meters via Advanced metering infrastructure (AMI)
Benefits You Will Gain by Selecting Tridens Monetization Cloud Billing Platform.
Boost Customer Satisfaction
Create predictable revenue streams by delivering an outstanding customer experience.
Extreme Performance
Extreme scalability that breaks free from performance bottlenecks.
Faster Innovation
Faster to market with new products & services or improved existing offerings.
Optimize Revenue
Analyze usage patterns, revenue trends, and customer behavior.
Future-ready
Support any service, industry, and partner-enabled business model.
Pay-as-you-grow
Plans that suits your scale and requirements.
Muni-Link Software
Muni-Link is a cloud-based utility billing solution designed for utilities providers for municipal authorities, boroughs and cities to manage their payments, billing notices, interest rates and penalties. The system provides integration with existing meter and accounting solutions used by authorities.
Muni-Link includes a feature called account central, which enables users to manage accounts for each individual and access information such as customers’ addresses, utilities used, bills and more. It also provides a customer portal, where customers can view e-bills and make online payments. They can also review their outstanding balances and payment history.
Muni-Link offers a built-in CASS certification for address verification. It enables utilities providers to post service interruptions announcements via text message, websites or social media.The solution can also be accessed through mobile apps for Android and iOS. Support is offered via an online portal.
Fixed a major headache
Muni link has increased our revenues by us seeing the other software wasnt billing our tarriff correctly. We have added thier web presence and awaiting them to go live with thier inventory software.
Pros
We started off having another town doing our billing using a software that is complicated and as basic as you can get. We had issues with the other town and thier software costing us money so we decided to do our own billing. We met with several companies and munilink was the best due to the price, not needing an expensive hardware setup, and the amount of features built into the software. During the transition we was teamed up with representative and she has been present every step. We can not belive how easy the switch was.
Cons
I really cant say I have any cons it does every report needed.
OPUS21 Software
OPUS21 combines utility billing software and the people who make it work. We offer more than just software, for over 20 years our team has helped towns, cities, municipalities and private utilities simplify their utility billing and back-office. Our single point solutions include bill print & mail, e-billing, online customer portal, payment processing, and customer service all utilizing our cloud-based CIS. We believe if you’re going to outsource your business processes you should receive a superior outcome. When you choose to outsource your utility billing to OPUS21 you gain not only our technology, but our experience and proven processes.
Utilibill Software
Waterworks is a cloud-based solution made specifically to help small cities and rural areas manage their billing processes to serve customers. Key features include invoice and payment management, mainly for water utility billing. The solution allows users to access customer information and it automates invoice creation for quicker delivery and access. Users can customize HTML invoices, using an integrated editor within Waterworks, based on preference and business branding. In addition, customers can sign up via an online portal if they prefer.
The solution automatically sends reminders for upcoming payments and account status to customers. Waterworks accepts payments from PayPal, Amex, Visa, Mastercard and customer bank accounts. iPhone Meter Reading Application available. This application eliminates the need for handheld meter readers and enables collection directly on a mobile device.
Pricing is on a monthly subscription basis. Support is offered via phone and email.
Compatible with iOS devices.
Pros
It has been very easy and its interface is very dynamic for us, we do billings and its function of automatic invoicing has worked perfect to date, in general lines it has been quite good
Cons
So far we have not found any errors in the platform, however we have very little time using it, to find an error we will let you know
Conclusion:
If you are a newbie for utility companies or planning to open a new business, then you probably have a lot of questions related to software and tracking utility consumption. Most of the businesses, industries and governments use utility software for tracking all the details of running the business.