Are you looking for best appointment scheduling software for small businesses that is available? Best appointment scheduling software is an application, which uses to manage availability of your staff and customers.
Such scheduling systems can be used as an online internal employee time-off calendar as well as a customer scheduling tool to allow people to select the best day and time around your existing availability. Presently, there’s a large number of alternatives to choose from. But not all of them are equally good and solid for use by small businesses online booking system or even small organizations.
MyTime
Client scheduling
MyTime is an online appointment booking software and scheduler that is built for your business. It’s a little bit of everything, an appointment calendar, client manager, and communication center.
Scheduling appointments are made easy. Access and manage your schedule from anywhere at any time. Easily view and manage clients, from 1 place. View their history and notes, and set custom prices for each if you choose. You can even accept payments online or in person.
Communication is easy and effortless. The MyTime Communicator allows you to message clients and answer their questions. The software also helps you reduce no-shows, by sending clients automatic appointment reminders, where they are asked to confirm their appointment.
Features
- Add online booking to your website: Easy to add, and simple for clients. Customize colors and style to fit your brand and sites.
- Track performance: View analytics and see which services are your most popular. Plus connect with Quickbooks, and calculate payroll.
- Selling made simple: Sell your products and services easily. Upload and track your inventory.
- Easy communication: The MyTime Communicator makes it easy to chat and message clients. Easily send confirmations and reminders as well as prompts to rebook.
| Target audience | Pricing | Clients |
| Chain businesses and franchises | Paid plans start at $74/month. (See pricing options.) | Small business and local businesses, like dog walkers, chiropractors, waxing salons, and car detailers |
YouCanBook.me
YouCanBook.me is an amazing scheduling application that allows you to fulfil all of your needs and requirements regarding appointment scheduling.
Key Features
- API
- Activity Tracking
- Approval Process Control
- Availability Management
- Calendar Management
- Customizable Branding
- Electronic Payments
- ACH Payment Processing
- Activity Management
- Appointment Management
- Automatic Notifications
- Booking Management
- Custom Fields
- Data Import/Export
Pricing
- Paid subscription starts at $10/month
mHelpDesk
Client scheduling
mHelpDesk is a leading field service automation program that helps small to mid-sized businesses address and solve their biggest pain points, from manual, cumbersome businesses processes and paper-based systems to double data, in order to streamline, improve and scale their efforts.
mHelpDesk is an all-in-one solution that enables field service companies to manage everything from lead and customer management, jobs and work orders, scheduling and dispatching, estimates and invoicing, field techs, staff and customer communication, even customer payments – all while out on the field on our mobile app. Used by over 20,000 service professional customers from around the world, it is the #1 rated field service app in several third-party review sites.
Features
- Lead management (CRM): Increase your win-rates by up to 70%
- Estimates and quotes: Create re-usable estimate templates or choose from items in your preset price list.
- Workflow management: See the progress of every job out in the field in real-time.
- Mobile estimates: Fully customizable and reusable templates.
- Scheduling and dispatching: View all of your team’s schedules in a single, easy-to-use color-coded view.
- GPS tracking: Log into mHelpDesk and see the location of each field tech on a map.
- Mobile app: The mHelpDesk mobile app lets your team take all of the best parts of mHelpDesk on the go.
- Job management: Jobs that fall under the rules you’ve set will be assigned to the right team member.
- Payment processing: One of the most affordable and easy-to-use payment processing solutions for the service industry
- Mobile scheduling: Schedule from your mobile device, and access your schedules on or offline.
- Invoices: Create invoices and bill from your truck, office or anywhere via a computer or with our mobile app.
| Target audience | Pricing | Clients |
| Small to mid-sized field service companies | Free trial available. Prices are based per user. (See pricing options.) | H.O. Electric, Walls by Design, Front Range HVAC, Awesome Homes, Encompass Inspections |
HoneyBook
HoneyBook is an incredible scheduler that enables you to manage all of your booking processes throughout your sales process.
Key Features
- Automatic Notifications
- Client Management
- Customer Database
- Deadline Management
- Electronic Payments
- Third-Party Integration
- Workflow Management
- Activity Dashboard
- Calendar Management
- Contract Management
- Customizable Templates
- Document Templates
- Task Planning
- To-Do List
Pricing
- Paid subscription starts at $40/month
Vonigo
Client scheduling
Vonigo is a business management platform that helps streamline operations and increase sales of mobile service companies and franchises. Vonigo offers a unified suite of configurable cloud-based modules including; CRM, scheduling, online booking, work order management, estimating, dispatch, routing, GPS, invoicing, payments, reporting, and more all accessible over the internet from any desktop or mobile device. Millions of jobs have been successfully booked and managed with Vonigo.
Services can easily manage their business from anywhere, be it on the road, in the office, or at the customer’s doorstep. The mobile capability makes it easy to run from anywhere you need to be.
Features
- Business management: Manage every inch of your business from the cloud-based platform.
- Online booking: Clients can book your services and receive estimates through your website.
- Anywhere access: No matter where you are, or where clients are, it’s easy to access your calendar.
- Job scheduling: Schedule your team efficiently with location-based optimization and simple drag and drop functionality.
- Customizable work orders: Maintain a 360-degree view of each work order and its delivery status.
- Invoicing and online payments: Create branded invoices directly from work orders and online payments go directly into your bank account.
- Reporting: Gain valuable insight into your financial, service, sales and customer health with pre-built and easily configurable business reports.
- Multi-location: Support for multi-location enterprises and franchises.
- Clock-in/clock-out route optimization: Optimize vehicle routing to save time, reduce fuel costs, and improve service.
| Target audience | Pricing | Clients |
| Service-type businesses, particularly mobile service businesses with a fleet of five or more vehicles | Paid plans start at $75/month. (See pricing options.) | You Move Me, Habitat For Humanity, Service Master, 505 Junk, Sir Grout |
Bookafy
Bookafy is an incredible scheduling solution for all of your scheduling needs. Let’s take a look at all of the features that this application has to offer.
Key Features
- Appointment Management
- Booking Management
- Calendar Sync with Google
- Client Portal
- Customizable Branding
- Electronic Payments
- Employee Management
- Microsoft Outlook Integration
- Mobile Integration
- Multiple User Accounts
- Reminders
- Third-Party Integration
Pricing
- Paid subscription starts at $7/month
Square Appointments
If you are looking to set up a free customer booking website by using an application that is flexible in its working and is quite intuitive, then go for Square Appointments.
Key Features
- API
- Activity Dashboard
- Automatic Notifications
- Calendar Management
- Customer History
- Electronic Payments
- Email Invitations & Reminders
- Inventory Management
- Mobile Alerts
- Mobile Signature Capture
- Online Booking Integration
- Permission Management
- Reminders
- Transaction History
Pricing
- Paid subscription starts at $30/month
TimeTap
Client scheduling
This simple booking software provides a client-focused approach to getting appointments on your schedule. The beautiful, fluid calendars and lists also help to navigate and manage your time.
TimeTap is a simple and effective tool for the multifaceted and over-stressed life of service providers and appointment-based businesses.
The mobile-friendly design lets you get appointments booked by anyone, at any time, from anywhere. Businesses can even start scheduling from their website. TimeTap lets you climb out from under the piles of missed calls and voicemails and put you back on the front-lines of your business.
Features
- Unlimited custom fields: Add as many custom fields to your booking form as you need.
- Multiple locations: Easy and adjustable time zones.
- Tough security: You won’t have to worry about logging in to see that your data has gone missing or worse, shared across the web.
- 27/7 online booking: Clients can book their appointments around the clock.
- Client management: Add notes to your clients’ profiles for general information about them and take notes on your individual appointments to track progress over time.
- Email and text notifications: Send out emails or texts during every step of the appointment lifecycle.
| Target audience | Pricing | Clients |
| All businesses | Free plan and trial available. Paid plans start at $24.95/month. (See pricing options.) | Nation Wide Insurance, Voya Financial, Liberty Tax Service, Valencia College, Australia, City of New York |
Genbook
Genbook is an amazing online scheduling application that helps to connect your business with all of the major search engines and automates and schedules your social media appearances.
Key Features
- Appointment Management
- Automated Scheduling
- Availability Indicator
- Billing & Invoicing
- Calendar Management
- Class Scheduling
- Credit Card Integration
- Custom Fields
- Customer Database
- Customizable Branding
- Customizable Templates
- Multi-Location
- Online Booking Integration
- Performance Reports
- Promotions Management
- Real-Time Monitoring
- Real-Time Reporting
- Reminders
Pricing
- Paid subscription starts at $25/month
ScheduleOnce
One of the most creative applications on the list, ScheduleOnce is a great software that allows you to create your scheduling scenario, just the way you want it to be.
Key Features
- Appointment Management
- Automated Scheduling
- Calendar Management
- Channel Management
- Reminders
- SMS Integration
- Widgets
- ACH Payment Processing
- Assignment Management
- Booking Management
- Calendar Sync with Google
- Custom Fields
- Reservations Management
- Third-Party Integration
Pricing
- Paid subscription starts at $15/month
Conclusion
It is challenging for small business to find the most suitable solution out of the many available and particularly for regions in Australia. This is why I decided to write this post, where I have included top appointment scheduling software or booking system for small businesses that are available online.