There are many crm solutions that you can choose from. However, if you have a small business then zoho crm is going to be the best choice for you. There are other great options as well but zoho crm is a good one.
In this article, we feature some cople of CRM that are also profitable for use.
Best Free Customer Relationship Management (CRM) of 2021 in Detail
Investing in a CRM system is more than just the money you spend – it’s also the time that you and your team put into integrating the software with your business operations. Here are some of the best free CRMs available today to help you choose the right no-cost solution for your business.
Freshworks CRM – Best Free CRM of 2021Freshworks CRM »View Plans
Best Free CRM of 2021360 OVERALL RATING
4.1 out of 5MONTHLY PLAN COST$35/User & UpSUBSCRIPTION PLANAnnualMOBILE APPMORE DETAILSSEE REVIEW
At the top of our rating is Freshworks CRM, designed for small to midsize businesses. Freshworks CRM offers CRM and marketing tracking in its Forever Free plan. Freshworks CRM’s free plan includes access for unlimited users, contact management, and lead management through lead capture forms and website tracking. Users can leverage the built-in phone system and web chatbot to extend their customer communication touchpoints. As needs grow, businesses can upgrade to a paid program starting at $35 per user per month (billed monthly).
Learn more in our Freshworks CRM Review.
HubSpot CRM
HubSpot is the free software stalwart for CRM and marketing software. The free HubSpot option is a combination of HubSpot’s CRM, marketing, sales, and services tools.
It’s as well suited for sales teams in need of CRM, as it is suited for marketers to automate communications. Key features include contact management, deal tracking, form builder, email and ad management, live chat with site visitors, ticketing support for customer service, and more.
Build workflows that automate communications based on lead behavior. (via the Blueprint)
If you decide to graduate from HubSpot’s free CRM to one of their hubs, you’re looking at a baseline price of $50 per month for two users. The marketing hub goes up from there to $800 per month then $3,200 per month.
The sales hub is similar at $500 per month and $1,200 per month. There is an option to bundle paid plans, similar to the free CRM bundle. But you can see that it’s a huge commitment to go from the free option to a middle or top tier for one of the paid hub plans.
There’s no doubt these are powerful tools, but it will likely be some time before you need to graduate to all the features, users, and more that are offered with those expensive options.
Capsule CRM
Capsule CRM is a fit for individual business owners as well as SMBs. Users focused on B2B sales are best served by the platform. It’s a cloud-based option with a reliable mobile app as well.
Features include lead management, contact organization, customer segmentation, and call support. The free version offers all the features, but it’s limited to only two users, 10MB of contact data, or 250 contacts, whichever comes first.
This does severely limit the scalability of Capsule’s free option, even relative to other free CRMs.
Manage contacts and leads with Capsule CRM. (via the Blueprint)
Capsule CRM is a relatively low cost if and when you’re ready to upgrade. The Professional tier is $18/month per user for 50,000 contacts, 10GB of storage, a ton of useful integrations, and more.
There’s also a Team tier that is $36/month per user for 100,000 contacts, 20GB of storage, advanced sales reporting, role definitions and team task assignments, and more. It’s unique to see limits on the storage, so be sure to keep that in mind when making your decision.
Zoho CRM
Zoho CRM is part of a vast ecosystem of business tools. It’s meant to be the single platform from which to operate all components of your business. It offers pricing tiers and capabilities that suit businesses of all sizes, from sole proprietors to enterprises.
Zoho CRM offers a streamlined, user-friendly interface for both browsers and mobile. Key features include lead management, sales pipeline management, and in-depth reporting and analytics.
Zoho has three pricing tiers to go along with its free option. The free option includes social media management, sales task management, event tracking, call logging, and up to 10 pre-built email templates.
Automate follow-ups to boost your deal wins. (via the Blueprint)
Paid options for Zoho start at $12/month per user for the standard option, which includes workflows, forms, and custom reporting dashboards in addition to everything in the free version.
The Professional option is $20/month per user and adds real-time customer tracking and other features to the standard plan. Zoho Enterprise is next at $35/month per user and comes with AI tools, advanced reporting customization, and prioritized lead tracking.
Zoho CRM offers free CRM tools for up to three users. The free solution offers basic sales management tools for leads, contacts, and accounts as well as call logs, workflows, and standard reports. Users can also leverage basic email templates to streamline communication and implement website forms to collect new prospects.
Small businesses considering purchasing a CRM or that will soon outgrow a free CRM should consider Zoho CRM’s paid subscription. You can upgrade the free version of Zoho CRM to a paid subscription of Bigin, Zoho’s small business CRM, for more customization options and additional functionality. Prices for Bigin start at $9 per user per month, which is why this is our pick for the best budget small business CRM.
The final Zoho CRM tier is $45/month per user and includes advanced AI and predictive analytics and maximum feature counts. The solution packs a punch at a great price, assuming you don’t have too many users.
Bitrix24
Bitrix24 is a unique solution that stands out in the CRM space. It’s a fit for SMBs that need help communicating and operating efficiency across silos.
It offers everything you’d expect for some typical CRM features, including pipeline management, lead scoring, deal tracking, landing page and form creation, email marketing, and pre-built workflows to automate outreach.
Unusual features provided by Bitrix24 include task manager tools, project management, basic e-commerce capabilities, and more. The free option is capped at 5GB and 1,000 emails per month, as well as a few other restrictions.
Jump into Bitrix24’s many features through their robust dashboard. (via the Blueprint)
A large majority of Bitrix24’s features are included in its free option. If you get to a point where you need to graduate to a larger plan, prices start at $24/month for two users and 10GB. It climbs up to $69/month for six users and 50GB.
There’s also a Business plan for $99/month for 50 users, 100GB, and an unlimited number of users per month for $199 and unlimited data.
Agile CRMAgile CRM »
360 OVERALL RATING
3.8 out of 5MONTHLY PLAN COST$14.99/User & UpSUBSCRIPTION PLANMonthly or AnnualMOBILE APPMORE DETAILSSEE REVIEW
Agile CRM offers a free CRM solution for up to 10 users, allowing businesses to manage up to 50,000 contacts and companies. Agile CRM also offers email tracking, custom sales pipelines, and lead scoring – making it a robust free solution for small businesses.
Agile CRM also offers paid tiers for companies with more extensive needs. Features in paid tiers include landing page builders, marketing automation, and customer support. Agile CRM paid programs start at $14.99 per user per month.
Learn more in our Agile CRM review.
Insightly CRMInsightly »
360 OVERALL RATING
3.8 out of 5MONTHLY PLAN COST$35/User & UpSUBSCRIPTION PLANMonthly or AnnualMOBILE APPMORE DETAILSSEE REVIEW
For teams of two, Insightly offers a free version of its CRM. The free version allows businesses to manage up to 2,500 records, including contacts, leads, and accounts. Users can also add up to two custom fields for each type of record, allowing the business to customize the tool to work for their own business. With five email templates, companies on the free plan can streamline and standardize communications. The dashboard analytics can display up to 10 custom reports.
Businesses with more advanced needs can upgrade to a paid plan to unlock additional storage, integration, sync capabilities, and more support options. Insightly paid plans start at $35 per user per month when billed monthly.
Learn more in our Insightly review.
Conclusion
If you’re in business, you will know how important it is to track customer interactions. Many companies use traditional applications like Salesforce for this purpose. But there are various other options out there today that offer many time-saving features. One such application, which offers unlimited user accounts for free, is Zoho CRM. It also has the benefit of being compatible with a number of cloud-based file storage systems so you can share your files between your devices.