Are you looking for feedback app examples? Trying to find the best customer feedback tools? Are you curious about free online feedback tools? Great, thanks for popping by! Whether you are new to the concept of having your customers leave you comments or you’re already an ardent user of feedback apps, this post will help expand your view on the subject.
In this time where everything seems to be going paperless, people may wonder why feedback is still a thing. That’s because the best way to collect survey is to simply ask for it. People can give their feedback in written or video forms, and they’re more likely to do that if they don’t have to write it down. Here are free online feedback tools that can help with your future surveys.
SurveyMonkey
One of the most successful survey solutions around with over 40 million registered customers, SurveyMonkey offers a comprehensive questionnaire building solution and metric analysis tools.
It allows those without any coding skills to create complex question sets and then process the responses easily and efficiently.
You can sign up for free and create a survey within minutes. However, you can’t access the data collected in CSV or Excel XLS until you’ve signed up for a paid option. And the price goes up more if you expect more than 1000 responses per month or want to use any of the sophisticated branching and pipeline features.
A number of pricing tiers are available, with Team Advantage being the cheapest. This allows control over survey sharing, team analysis, shared asset library, custom graphics, as well as easy data exporting.
The next tier, Team Premier, adds features such as benchmarks, industry tools, and multilingual surveys. The Enterprise plan offers extra security and compliance features, as well as admin management and migration as required.
Qualtrics
An unapologetic online survey tool for professionals, Qualtrics is a go-to for enterprises that are willing to pay for the greatest flexibility.
PROS
- Best-in-class Survey Flow screen to enable “forest” and “tree” views of surveys.
- Exceptional support for carry-forward or masked answer choices.
- Non-modal question editing.
- Synchronized preview of mobile and desktop questionnaires.
CONS
- Lacks the ability to maintain multiple shared reports that can include or exclude various data cuts.
- Lacks “to-do list”-like project management.
- Expensive.
DialogLoop
DialogLoop is an Audience Engagement Platform for Presenters, Zoomers, Live Streamers, Artists, Performers, and Event Organizers who want to interact with their Audience during Live, Hybrid, and Remote Events using Video Conferencing solutions or Video Streaming solutions (OBS Studio…). No need to download an App: Attendees connect to a Web platform using a link to see content, engage in polls, participate in digital Q&A, and network using DialogLoop’s private Live Chat, phone,+ Video Calls.
SoGoSurvey
SoGoSurvey has unique features allowing you to create multilingual surveys, customizability, and even branching logic. Their comprehensive reporting program focuses on treating feedback as a vital aspect of a business’ growth.
Users on the free plan are provided with unlimited surveys and 200 respondents, 100 per survey, with a long list of basic features and reporting. Additionally, their data exporting options are free, including CSV, Word, and HTML.
There are plenty of paid plans that offer a ton of additional features, starting with the Plus tier at $25/mo.
HubSpot Forms
HubSpot Forms makes it easy to send surveys to your customers so you can understand what they think and feel about your product or service. You can easily add your form onto your website in seconds, or use a standalone form page.
Everyone who fills out your form will be automatically routed into HubSpot CRM, which is free. You can further manage the relationship with that person by setting reminder tasks, calling them, or sending them a personalized email.
HubSpot Forms is included in their free tier for their marketing hub.
Alchemer (formerly SurveyGizmo)
Alchemer (formerly SurveyGizmo) is an advanced and highly capable online survey tool that can accommodate a wide array of tasks, particularly through custom coding
PROS
- Bulk Edit mode streamlines operations
- Advanced layout and reporting features
- Supported well via conferences, forums, phone, and videos
CONS
- Some limits in setting up logic
SurveyLegend
SurveyLegend is the next generation of online surveys engaging, platform-independent & beautiful. We empower companies – large & small – & individuals, to create mobile-friendly, gorgeous surveys. Now you can create great-looking surveys on your PC or tablet, customize the look of your survey however you like, & display collected data with eye-catching & insightful graphics. Creating questionnaires is done simply by drag & drop, & you don’t need to be a market research expert to use our tool.
SurveySparrow
A recent initiative than others in the list, SurveySparrow lets you turn the bland surveys into pleasant conversations. It assists you in creating surveys that are extremely engaging and presents a chat-like experience with the comfort of your smartphone. Let’s take a look at some of the features offered by SurveySparrow and why it is one of the best online survey software in the market.
- Let’s you send online surveys and NPS surveys that are multi-device compatible
- White-label your surveys – make the surveys all about you by adding your brand logos and colors.
- Complete customization of your surveys using custom CSS and vibrant survey templates to choose from
- NPS benchmark: Benchmark your NPS score and see how your NPS scores fare against prominent companies around the globe.
- Conduct performance appraisals and drive productivity with 360 degree feedback software
- Rich insight and eye-catchy dashboard for extracted data
- Roll out employee engagement surveys, customer feedback surveys, employee satisfaction surveys and check employee pulse and customer pulse
- Perform employee experience management and customer experience management with ease
- Add chatbot for websites
- Integrate with hundreds of applications
- Automate workflows and send recurring surveys and offline surveys
- Multiple survey share options
The friendly Conversational User Interface (CUI) resembles the respondent as a messaging app. You can either choose a template or build one from scratch. You also have options such as Display Logic, Drag and drop, and many more to keep it interesting for the respondents. Reasons enough to make SurveySparrow one of the best survey tools for your business. Plus, there’s been some fantastic user reviews of surveysparrow as well.
With the built-in automation of SurveySparrow, you can schedule re-surveying at regular intervals and share the results across all the channels with their respective audience. You can also comprehend the data collected much more easily, thanks to the analytic reports and insights provided by SurveySparrow. A cool online survey tool, through and through. And affordable too! You’ll have all the right reasons to love SurveySparrow.
Pricing: Free
Typeform
Typeform is a SaaS company that lets users create their own surveys. It runs smoothly on all devices and has a unique interface that only shows one question at a time. The Typeform editor enables you to drag-and-drop the form fields into the spots that you choose. While we are at the topic of choosing, why don’t you check out these top Typeform alternatives?
‘Core plan’, the free version of Typeform comes with features such as unlimited questions and answers, custom-designed themes, data export options as well as ready-made templates and basic reporting features for the fast-paced world.
Pricing: Starts at $35 per month.
HubSpot Forms
HubSpot Forms makes it easy to send surveys to your customers so you can understand what they think and feel about your product or service. You can easily add your form onto your website in seconds, or use a standalone form page.
Everyone who fills out your form will be automatically routed into HubSpot CRM, which is free. You can further manage the relationship with that person by setting reminder tasks, calling them, or sending them a personalized email.
HubSpot Forms is included in their free tier for their marketing hub.
Conclusion:
If you’ve ever thought that marketing results can be easily manipulated or too simplistic, you might benefit from learning about some of the free feedback tools available on the web. Good research and feedback is a great way to improve your overall marketing success rate.