Are you curious about best tools for ecommerce website? Or about best ecommerce platform? If yes, then you are at the correct place. In this article we will discuss about some of the most popular tools which are used by almost every e-commerce website. With the help of these e-commerce tools, it is now easy to build a user friendly and visual contrasting e-commerce web page.
The goal of this post is to share with you the best tools and e-commerce platforms that are really instrumental in setting up an online store. I will also show you how they can be useful to increase your sales e.g. Shopify mobile app. Anyway, let’s get started and find out what they are!
Ecommerce is one of the fastest rising businesses in the world. People are more and more switching to online shopping than walking into stores. As an ecommerce business, there are a number of things you need to take care of while setting up your business. E-commerce websites working on WordPress platform may face few challenges while using WordPress as their platform. There is no best tool for every purpose but there are tools which suit you the most
We all know that the eCommerce industry is growing by the day. With millions of people shopping online, every day of the year, you’re bound to feel overwhelmed. In this article, we’ll discuss some of the best tools for ecommerce website you should be using in 2022. These are the best tools for ecommerce website . Here is a list of complete Ecommerce Website Tools that will help you to develop your new online ecommerce store with ease.
What Is Ecommerce Business?
An ecommerce business is any business primarily hosted, organized, and executed online. If a commercial transaction takes place over the internet, it is most likely connected to some sort of ecommerce business platform. Types of ecommerce businesses vary and may include retail/sales, music or entertainment, B2B services, and more.
Shopify
Shopify is perhaps the best ecommerce tool out there.
Want to know the reason for its popularity?
Read on to find out…
Key features
- A fully-hosted package that takes care of everything from backups to updates
- Drag-and-drop website builder
- Built-in marketing tools to run campaigns on Facebook and Google
- A single dashboard to manage everything from orders to shipping and payments
Cost
- Basic Shopify: $29/month
- Shopify: $79/month
- Advanced Shopify: $299/month
- Shopify Lite: $9/month
- Shopify Plus: Pricing available on request
Pros
- Easy integration with loads of third-party payment gateways
- Sell everywhere from your ecommerce store to online marketplaces and social media
- Excellent site performance
Cons
- Advanced features at high prices
Image via Shopify
Tool level
Independent business owners, high-volume merchants, large enterprises
Usability
Ecommerce, inventory management, marketing
Case study
A lot of brands such as Cee Cee’s Closet NYC have built flourishing businesses with Shopify.
Are you still confused about how to start your online business?
Here’s a pro tip for you.
Pro Tip: You can also hire a Shopify Expert to help you with everything from store setup to SEO.
BigCommerce
If we’re talking about the best ecommerce business tools, the list wouldn’t be complete without BigCommerce. It is a powerful platform that offers endless opportunities to build, innovate, and grow your online store.
Want to learn about its key features?
Let’s take a look at them.
Key features
- Drag-and-drop design elements
- Flexibility to innovate with an open SaaS platform
- Easy integration with third-party apps
- Powerful analytics for valuable customer insights
- Best-in-class uptime and server response with Google Cloud Platform
- Storefront conversion features such as coupons, digital wallets, etc.
Cost
- BigCommerce Enterprise pricing available on request
Pros
- Easy to use
- Flexible, reliable, and secure platform
Cons
- You may find it expensive.
Image via BigCommerce
Tool level
From small businesses to enterprises
Usability
Ecommerce store
Case study
Brands like WOOLRICH, Skullcandy, and Burrow trust this ecommerce software solution.
Pro Tip: If you are looking for an all-in-one ecommerce solution with tons of built-in features, BigCommerce is the right fit for you.
JungleScout
What differentiates Jungle Scout from the other platforms on this list? Jungle Scout is one of the best ecommerce tool for those who want to start selling on Amazon. From product research to product launch, it can help you build and grow your Amazon business from scratch.
Key features
- Product research to identify high-demand products
- Keyword research to optimize product listings
- Analytics tool to track daily sales, revenue, and other key business metrics
- Targeted email campaigns to boost product sales
Cost
- Jungle Scout: $49/month
- Jungle Scout & Extension: $69/month
- Extension: $39/month
Pros
- User-friendly interface
- Extensive product data
- 100% free educational resources to get you started
Cons
- Some bugs in their web app integration and Chrome extension
Image via JungleScout
Tool level
First-time sellers, existing Amazon sellers, brands, and agencies
Usability
Selling on Amazon, email marketing, inventory management
Case study
Jungle Scout boasts 250,000 successful Amazon sellers.
Pro Tip: You should use Jungle Scout’s Beginners’ Guide to make the best use of this ecommerce solution.
Wix
Source: Wix.com
If you want to create an ecommerce business website without having to learn an entire programming language, this popular website builder is one of the best ways to go about it.
Wix offers more than 500 designer-made templates to choose from. These are categorically divided to cater to different businesses. Instead of having to learn how to code, you can use Wix’s drag and drop builder to create a beautiful and engaging ecommerce website.
Founded in 2006, Wix has evolved over time. From its inception, however, it was geared to make website creation extremely easy. It now allows you to view and automatically create mobile-friendly versions of your desktop sites too.
For a hassle-free ecommerce business website builder that will help you compete with major players in your niche, Wix is in your corner. However, if it’s not up to your tastes, you should consider Wix alternatives.
WooCommerce
Source: WooCommerce
In 2015, both WooThemes and WooCommerce were bought out by Automattic, the company that owns WordPress.
While you can use it to create and build an ecommerce store, WooCommerce isn’t a standalone site builder; it’s actually an open-source plugin for WordPress.
You can choose dedicated WooCommerce hosting to build your store using conventional drag and drop functionality, and then launch it right away.
The best part is that WooCommerce is completely free to use, though you will want to purchase a few add-ons if you want a competitive store.
Magento
Source: Magento
It’s hard to beat Magento when it comes to building scalable websites. It’s one of the best ecommerce tools out there.
Magento is free to download because of its open-source design, and can be scaled very easily. It has an excellent backend user interface that gives you a litany of features to choose from. The customization options are endless: you can easily adjust the template or the theme however you wish with minimal hassle. Plus, the community is excellent, and the forums offer plenty of help to first-time website builders.
Magento also supports a series of payment gateway options right out of the box. Thus, as an ecommerce store owner, you can integrate multiple payment solutions with ease, making it one of the best ecommerce tools for growing your store.
You will have to buy hosting separately, however. That limits your support options, unless you choose the enterprise package, which costs a pretty penny.
Acquire Live chat
Customer service is a crucial part of any business. The manner in which a business deals with its customers or clients determines whether they would recommend it to anyone.
E-commerce websites face certain limitations when it comes to customer servicing, thereby adding to their problems. Therefore, Acquire has come up with a Live Chat tool.
Live Chat tool makes it easy for businesses to keep a clear line of communication with their customers, at all times. Whether your customers need help in finding the right product or need technical support, with the help of Live Chat software you can give them a live demonstration of your service or product. Also, the ‘screen sharing’ feature allows you to guide your customer step by step.
Features of Acquire
- Live text chat: It is possible to send and receive text messages simultaneously through this feature. It is one of the best tools used for the customer and inquiry conversation.
- Live Video assistance: In today’s time, it is very important for most of the businesses to provide video assistance to their customers. This tool helps the business reps to interact with the customers personally and face to face.
- Co-browsing software: Co-browsing technology allows an agent to connect directly to the customer’s browser window. The rep can also see the customer’s mouse cursor, web page and interact with the web page in real-time.
- Screen sharing: Most of the customers aren’t tech savvy so they might need the additional support. Acquire’s Screen-sharing feature allows the agents to gain temporary access to the customers’ computer and assist them through the process. It’s flawless and fluent and provides a full HD experience to both the parties.
ProProfs Help Desk
In the online industry, repeat customers are paramount to the success of any e-commerce business and therefore, it becomes all the more important to keep your customers happy and satisfied. Now, with a lot of queries coming in the form of product feature requests, pricing requests, etc. your support team might fail to respond to every customer email.
This is exactly where the ProProfs Help Desk comes to the picture and makes your team well-equipped to deal with an increasing number of tickets quickly.
So if you are having a hard time keeping track of valuable customer emails, then ProProfs Help Desk is the solution to your online business needs. Let’s quickly explore some more benefits of this tool.
Features of ProProfs
- Share faster responses: When it comes to ecommerce customer service, speed is the name of the game. ProProfs help desk reduces agent efforts and allows them to share lightning-fast responses.
- Shared Inbox: With a shared inbox, you can club all your customer-facing inboxes (support@, returns@, billing@, info@, etc.) under a single roof and manage multiple accounts from a shared dashboard.
- Automated workflow: Rise above repetitive tasks with an automated workflow where tickets are automatically assigned to the right agents and they receive automated alerts and notifications.
- Canned responses: Is responding to common customer questions eating up your valuable time? ProProfs offers a canned response feature that allows you to resolve common requests with ease.
- Awesome human support: ProProfs is known for its awesome 24×7 support. You can contact them via phone, email, chat, or simply register a ticket on their website.
Omnisend
For the online sellers who need more e-commerce-friendly tools from their email marketing provider, Omnisend is a go-to platform.
With Omnisend, you’ll be able to create e-commerce-focused email campaigns and automation workflows in a few clicks, offering you the critical welcome, cart abandonment, and post-purchase follow up emails you need. This platform even comes with their best e-commerce workflow templates, so it’s a matter of just customizing your workflow for your online brand.
Features of Omnisend
- Visual builder for email, automation workflows, email capture forms, landing pages, SMS, and etc.
- E-commerce-focused features like auto-generated discount codes, and the ability to pull products directly from your store to your campaign in a matter of clicks.
- Smart segmentation for easy campaign targeting.
- Powerful automation workflow splits that allow you to target customers as they move through your workflow.
- Email and SMS capture with forms, landing pages, pop ups, etc.
- Advanced sales reporting for online sellers.
What Are Some Of The Most Popular Ecommerce Tools?
Popular ecommerce tools fall into different categories, depending on what you need. Here’s an example of a popular ecommerce tool setup: using Shopify as your ecommerce platform, Veeqo for inventory management, Active campaign to automate your marketing and run email campaigns, Storychief to manage your content creation, Freshsales for sales tracking, and Zohodesk for customer service. And yes—as you’re aware, it’s common to use at least this many tools for an ecommerce initiative. However, several of the bigger ecomm CRMs and platforms house multiple functionalities under one roof.
Conclusion
The ecommerce business is growing at lighting pace, and the most recent reports show that there are more than 1 billion people engaged on online shopping in the world. It is natural that a lot of people are entering this world with certain expectations, but many times because of being uninformed about certain things, many of them leave disappointed or worst – loss their money.
Numerous tools and platforms allow users to set up an ecommerce business. Depending on your type of business, you can use the best ecommerce platform for building and managing your online store. You can use best ecommerce tools for many aspects like building website, online payments, tracking the customer, shipping, customer service and inventory.