The Collaborative Work Platforms have been designed to facilitate working in groups. Users are no longer tied to their desks which encourages mobility, interaction, collaboration and co-creation. This in turn leads to increased efficiency, flexibility and achievement of productivity targets.
Collaborative Work Platforms (CWP) are a new, next generation of enterprise application platform that integrates a proprietary Software-Defined Network (SDN) with a massively scalable, distributed, cloud computing fabric. CWPs will allow enterprises to easily access applications available from anywhere, at any time from any device replacing stranded applications and other silos of data and functionality currently residing in isolated systems.
Flock
A communication-focused Slack alternative
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REASONS TO BUY
+Easy to use interface+Neat productivity tools+Free to use
Flock is another application very similar to Slack but is arguably a little less daunting to use and offers more comprehensive communication tools.
Flock supports channels for different teams as well as 1:1 or group conversations. Users can search through messages, files and links and Flock will find it no matter who sent it and where.
There are audio and video calls and screen sharing as well as productivity tools such as polls, note sharing and reminders, while users can assign tasks to certain members of the group.
There’s also integrations with third party applications like Google Drive and Twitter, with notifications appearing directly in channels.
Flock has a free tier, but searches are limited to 10,000 messages, there is a 5GB storage limit and only five third party integrations are permitted. A Pro plan adds unlimited search, 10GB of storage per user, and admin controls, while the Enterprise plan ads 20GB of storage per user, more admin controls and dedicated support.
Bonusly
Make visibility a priority this year with Bonusly. This online collaboration platform gives managers, executives, and employees the ability to see and celebrate great work through an easy-to-use interface. Helping to create a culture where recognition is part of your day, Bonusly encourages employees to recognize their colleagues and promotes workplace collaboration.
Using this team collaboration software is a breeze, as it integrates seamlessly into the other online communication tools at your business. You can use it on a daily basis without feeling like you’re doing any extra work!
Bonusly’s 360-degree recognition also makes teamwork visible to everyone and empowers employees at all levels of your company. You can show appreciation for each other and build stronger working relationships while incentivizing a culture of online collaboration.
Pros
- Analytics point out team members’ strengths
- Make it easy for managers and leaders to gather, understand, and act on employee feedback with fun, lightweight surveys of all types.
- Easy onboarding meaning employees can start using it on their first day
- Best suited for teams/companies of 100+
- Automated custom rewards for employee milestones and completed projects
Cons
- No free plan, but they do offer a free trial here
- Expanding list of rewards
Chanty
Chanty is a simple team chat solution, with easy-to-use collaboration features, unlimited message history, and workplace apps to enable teams to foster healthy relationships through transparent and accessible communication.
It is a messaging tool that enables your team members to complete projects, activities, or tasks easier and faster. It also helps you consolidate all the information you need in one easy-to-use application.
Pros
- Unlimited searchable message history
- Inbuilt task manager
- Simple and clean interface
- Easy-to-start and easy-to-use
Explore pricing and features to find the Chanty plan that best fits your team.
Cons
- Limited in custom integrations
Nextiva
Nextiva brings all the features of traditional business phone systems to companies that work remotely or across multiple locations and time zones. Using just one robust online platform (and one service provider), you can deliver and manage reliable phone service to employees in multiple locations.
Remote and flexible companies traditionally struggle with reliable communications. In fact, LucidChart points to a Zogby Analytics study that isolated information gaps and delays as a top obstacle facing remote workers.
Nextiva helps companies overcome the remote communication barrier. Manage call traffic over the internet, establish a cloud-based call center, and so much more.
Pros
- Top rated customer service and free trial period
- Reliable cloud-based enterprise Voice over Internet Protocol (VoIP) with zero outages last year
- Streamlined control panel and single platform for easy management of phone, email, chat, and SMS
- Collects customer insights to supplement business decisions
- Security monitoring and protection
- Tons of bells and whistles, including automations and integrations
- Physical phones available on request
GoToMeeting
GoToMeeting is a robust online meeting and video conferencing tool designed to enable businesses to collaborate with their teams, clients, customers, and other businesses in real time via the Internet.
It is particularly great for international teams and can greatly reduce the learning curve as it also supports screen sharing.
The other handy features of the platform include messaging, group chat, recording, integration with other tools, and a one-click meeting feature that instantly schedules meetings in Google Calendar or Outlook.
Pros
- Intuitive user interface
- Can host large meetings
- Allows users to record meetings so you don’t have to attend in real time
Cons
- Subscription is fairly expensive
- Requires a stable internet connection
Flock
If you are looking for more comprehensive communication features, then Flock is a great alternative for Slack (above). It is a communication tool that allows teams to have different channels, as well as individual and group conversations.
Unlike Slack, Flock is much faster with short load times and allows users to search through all messages, URL and files with ease. The tool is optimized to find virtually any search query regardless of its source in the channels. Further, it supports screen sharing, audio and video calls. Flock users can conduct polls, set reminders, share notes, and assign tasks for maximum productivity.
Pros
- Has short load times
- Messages are fully searchable
- Has unlimited message visibility
Cons
- Has fewer app integrations than Slack
- Does not support automated bots
Microsoft Teams
Microsoft Teams is a unified communications platform that merges workplace chat with video meetings, file storage, attachments and app integration. Your teams can host web conferences on this platform, and communicate through audio, video and chat – with both people from within and outside the organization.
Pros
- Full integration across Office 365 apps
- Ample cloud storage per user
- Provides access to Microsoft Office tools in one place
Cons
- The interface is fairly complicated
- Challenging to start
GanttPRO
GanttPRO is an advanced project collaboration tool based on Gantt charts. It gives teams lots of possibilities to collaborate on their projects. To start with, GanttPRO offers robust task management with dozens of settings like statuses, priorities, assignees, duration & estimation, time tracking, deadlines, and many others for you to know who is working on what. Further, teams feel home here, like they wouldn’t need anything to collaborate on any project-related information: real-time descriptions, comments, attachments, and notifications do all the collaboration work. One more great feature is resource management that allows the reallocation of overloaded/underloaded resources efficiently. The learning curve is pretty short, so you and your team can easily give it a try.
Customer Support
Freshdesk
If you want to bring all your team together and deliver extraordinary customer support, Freshdesk is a tool that you can lean on. It comes with robust collaboration features that promote teamwork and help your team to work more efficiently. This online tool for collaboration allows you to invite team members, agents, or business partners to discuss and solve tickets at a single place. Additionally, there’s a customizable team dashboard that you can use to monitor all the customer support activities of your team.
What is unique about Freshdesk?
- Simplified ticketing – Freshdesk gives you an easy way to manage and organize your customer tickets so that things never slip through the cracks.
- Collaboration features – it also lets you share the ownership of tickets and collaborate with your team members for providing seamless customer support and service.
- Automation – Freshdesk leverages automation technology, allowing your team members to do away with repetitive tasks.
- Reporting – advanced reporting and tracking system in Freshdesk ensures that you can make data driven decisions in the future.
- Security – Freshdesk employs top security measures and SSL encryptions to ensure that all your data is complete safe as a house.
Troop Messenger
Troop Messenger’s feature-stack is functionally powerful, flawless, and is the one best slack alternative for team communication and collaboration. It can be considered as an apt tool for all sizes of organizations. The user navigation across this business chat application is promisingly seamless for any novice user. Its impressive and immersive user interfaces make each feature self-explanatory to the end-users. Troop Messenger is cross-platform enabled; it is available on Windows, Linux, Browser, Android, and iOS. Troop Messenger is coming up with an exceptional feature called an Orange Member. This feature enables the non-company employees to be a part of the application with their public/private domain email id’s. Try out your hands-on the new-age business collaboration chat application, The Troop Messenger right away.
What is unique about Troopmessenger?
- One place for all your communications – Troop Messenger offers the option to carry out audio and video calling, along with voice messaging and chat messaging at one place to unify your communication efforts.
- An-app help – there is in-app help available for users to get answers to your How tos and all your FAQs about using the app.
- Confidentiality – carry out private conversations that are not stored anywhere. Set a time stipulated time period for your chats and keep them confidential.
- Screen sharing – you can share your screen with others in your team for a better understanding of the tasks and work in real-time.
- File sharing – using Troop Messenger you can also share files instantly and easily across individuals as well as groups.
- Search – Troop Messenger gives you the option to carry out a Global Search as well as Text Search, along with advanced search filters for easy and quick information retrieval.
Conclusion
The Collaborative Work Platform is a complete solution that leverages the value of our portfolio across the world’s leading providers of unified communications, collaboration, IT, and cloud services. We are also expanding our footprint in RCS with exciting new partnerships to offer our customers convenient, best-in-class collaboration solutions.