Our CRM and Marketing Automation Software has a proven track record in customer relationships. Our software combines best-in-class Customer Relationship Management (CRM) and marketing automation tools, including email marketing, social media, marketing intelligence, campaign performance management, and more.
Our CRM and Marketing Automation Software helps you get to “know your customer” like no other product. It dramatically improves customer service, streamlines marketing processes, and enables marketing to do their job most effectively.
Creatio (Top CRM email marketing platform)
Creatio is a huge platform that makes it easy to automate business processes. It can be used by no-code-knowing marketers and sales teams. They have a CRM solution with a marketing bundle.
Pros:
Creatio helps plan the customer experience to move them from marketing through the sales pipeline. You can manage customer interactions across nearly all channels for top marketing efforts. It collects great contact data and does segmentation. There are great tools for marketing teams who specialize in email campaigns.
Cons:
The UI is cluttered. Customization of the platform can be very time-consuming, and there is a moderate learning curve. The pricing favors enterprise-level clients.
Pricing:
- Marketing Creatio On-site starts at $916 / year
- Marketing Creatio Cloud starts at $1,042 / year
Nutshell (Good CRM email marketing system)
Nutshell is a relatively small company out of Ann Arbor, Michigan. They have separate modules for sales and marketing crm but with many interoperable functionalities.
Pros:
It starts with great email templates and designs. You can segment down your audience by demographics or other contact data. Nutshell has a great email drip feature which can be triggered by custom events. There is good tracking of how effective your email marketing is going.
Cons:
Importing data can produce duplicate leads, so data can become messy. Integrations are limited in number, and automation features are not super advanced.
Pricing:
- Nutshell Sales Starter plan is $19
- Nutshell Sales Pro plan is $35
- Nutshell Marketing plan is based on contacts, contact vendor for exact prices
Oracle NetSuite CRM: Best CRM for E-commerce
Oracle NetSuite CRMYou get deep insight into customer activity whether they shop with you online or at a physical location.The software calculates sales order shipping and taxes for you, reducing the potential for billing errors.As part of a larger business suite rather than a stand-alone solution, this CRM is overly complex and feature-heavy for solo business owners.VISIT SITE
Oracle Netsuite CRM is a popular solution for small e-commerce businesses that want to better understand their customers’ shopping and purchasing habits. It has all the functionality you’d expect from a full-featured CRM, as well as tools that give you total visibility into your business’s in-store, online and call-center interactions with customers.
Oracle NetSuite CRM’s enhanced customer profiles organize information you’ve collected across multiple touchpoints, emphasizing transaction history to inform and predict future shopping behavior. The system records how your customers interact with your website, including items they add to a wish list or cart. It also tracks return histories, responses to marketing campaigns, and company communications. When you convert quotes to sales orders, the software automatically adds tax and shipping calculations and offers intelligent upsell recommendations at the time of purchase.
Oracle NetSuite CRM combines customer data analysis with common customer relationship management tools such as contact management, sales pipeline analytics and customer support case management. When viewed together, the accumulated data paints a full picture of your customers, from the first contact to the last sale. A built-in partner relationship management module organizes your joint marketing efforts, commission distribution, and partner sales forecasts to help you understand the health of each partner relationship as well.
Creatio Review — The Best Enterprise-Grade CRM Software
While some of the other CRM software on this list includes an enterprise plan, you may find them limiting if you’re managing a large operation. However, Creatio is an enterprise-grade CRM software built with businesses like yours in mind.
They offer specific CRM solutions for sales, marketing, and customer service teams.
Marketing Creatio gives enterprise businesses everything they need to streamline their multichannel marketing campaigns and manage incoming leads. It includes features like:
- Visual campaign designer
- Website behavior tracking and segmentation
- Advanced trigger campaigns
- Personalized email marketing
- Event tracking and response management
Pricing depends on the number of contacts and the number of emails per contact.
Sales Creatio is perfect for large sales teams taking over after marketing hands them over. It’s an end-to-end sales management platform built to simplify the process and save you time.
It includes a wide range of features, including:
- Opportunity management
- Customer profiles and buying behavior insight
- Field sales management
- Performance and operations
Pricing starts at $30 per user per month.
Lastly, Service Creatio is for customer service teams interested in streamlining their processes and creating excellent customer experiences from start to finish. It includes features, like:
- Account and contact management
- Case and knowledge management
- Omnichannel communications
- Service catalog
- Contact center
Pricing starts at $45 per user per month.
You can bundle all three CRM solutions if you need to. And you can use their online pricing calculator to estimate the total cost.
Get started with a free trial to see if Creatio is right for you.
Salesforce Review — The Best CRM Software for Versatility
Whether you’re a small business owner or a sales, marketing, IT, or customer support team, Salesforce has the perfect CRM solution. Known for its versatility, they offer specialized software that adapts to meet your needs.
More than 150,000 businesses, including T Mobile, Adidas, and Yeti, rely on Salesforce to help them build strong relationships with their customers.
They also offer specialized solutions for 14 different industries, including:
- Financial services
- Healthcare
- Manufacturing
- Consumer goods
- Energy
- Communications
- Nonprofits
The system is so versatile because you can pick and choose which apps you need to build a complete CRM solution customized to match your business.
From marketing automation and ecommerce sales to call-center software and self-service portals, Salesforce is dedicated to providing everything you need for unprecedented customer relationships.
Their business plans include:
- Essentials — $25/user per month (basic sales and support)
- Sales Professional — $75/user per month (complete sales solution)
- Support Professional — $75/user per month (complete service solution)
- Pardot Growth — $1,250 per month for up to 10,000 contacts (marketing automation)
However, you can add additional features and applications depending on what you need. They also offer other plans for sales, customer service, commerce, and marketing CRM packages with varying features.
Start your free trial to take Salesforce for a test drive today.
Conclusion
With the help of marketing automation software, you are able to send better sales and marketing emails. It makes your email campaigns more relevant and compelling. Marketing automation integration with CRM software helps in making sure customers receive the right promotion at the right time.