Salesforce CRM is known for its true cloud-based business software. It’s tailored specifically for sales organizations, and completely customizable to fit your needs. It’s highly intuitive, helping you make sense of data, so you can be more productive in less time. This system is a workhorse that can scale as your company grows. Intuitive: Connect to your service cloud and people through native apps or the Salesforce1 mobile app. Incredibly powerful: Add any number of custom objects and fields, and combine them in a variety of complex ways. Integrations: Allow customers to book a call to demo Salesforce CRM, scheduling the most convenient times with an embedded calendar. Internal users will also enjoy the ability to schedule appointments right within the app’s interface. Fresh look: Use the new look based on the Salesforce Lightning Design System to support consistency across platforms, languages and screen sizes.
Salesforce is the trusted CRM software designed to connect companies to their customers in every touch point — online, offline and mobile. Salesforce CRM combines the industry most powerful predictive analytics with multitouch Customer Engagement to deliver the best sales, service and marketing experience for every customer
Streak
Considering the many intertwined modules that make them work, the majority of CRM systems aren’t exactly easy to get started with. However, there are exceptions, and Streak CRM is one of them.
So what exactly makes Streak perhaps the easiest to use CRM out there? It’s the fact that it’s built on an application that’s regularly used by just about everyone who has an Internet connection: Gmail.
Streak instantly transforms Gmail into a CRM powerhouse. Just install the extension, and you’re good to go. Streak features easy collaboration and allows you to share everything from emails to notes with a single click. You can manage deals, support queues, and set up task reminders using Google Calendar. Features like Webhook API access, mail merge, tracking, and shared pipelines are also included in the mix.
Since it’s based on Gmail, Streak works perfectly with the whole gamut of Google’s other Web apps. It can work with personal and school Gmail accounts, too. Streak has multiple templates (or flavors) tailored for specific usage environments like Sales and Product management.
PipeDrive
Not every organization requires all of its teams working on handling customer interactions and following up on leads. For many, it’s just the sales department that’s responsible for this. In such cases, going for a sales-oriented CRM system makes perfect sense, making Pipedrive perfect the best choice.
By its own admission, Pipedrive is a sales CRM built for minimum input and maximum output. Its primary interface is the pipeline, which allows you to stay in control of complex sales processes. Here, all the deals are categorized by sales stages. A statistics tool can be used to get a personalized analysis of sales, and the view has drag-and-drop support.
Pipedrive features e-mail integration, with full support for customized templates and detailed tracking. There’s a preset activity type list, and you can create your own as well. You get reminders for overdue activities, as well as notifications for new tasks.
Thanks to its powerful open API, Pipedrive can be easily connected to other software and custom features developed for it. The Zapier add-on makes syncing data between multiple web apps a simple affair.
It’s also possible to import existing data to Pipedrive and export its own to other software programs. Visual reports give you deeper insights and lets you customize reports to ensure you see the data you need.
Zoho
Zoho allows you to collect data from every web form on your site, automatically manage targeted email lists based on user behavior, and generate unique promotions for specific customers and email lists.
This powerful combination enables you to automatically track and interact with customers based on how they use your site and services.
You can take it a step further with Zoho’s built-in Google Ads integration, which allows you to track the efficiency of your advertising campaigns from your CRM.
While the automation tools are enough to earn Zoho a spot on this list, their expansive Campaign Manager adds serious value to the package. Design, budget, and track your advertising campaigns—all from a single interface.
- Pricing: $12 per user per month for Standard, $20 per user per month for Professional, $35 per user per month for Enterprise, $100 per user per month for Unlimited. 15 day free trial available.
- Best for: Small and medium-sized businesses who want to improve their marketing automation.
Hubspot
The Hubspot platform consists of a huge array of marketing tools, including a full-feature CRM decked out with a few notable marketing automations.
Hubspot’s drip campaigns tool allows you to create customized emails targeted to specific customer needs. After you’ve created the e-mails, you can assign dozens or even hundreds of different triggers, conditions, or actions, any of which can automatically assign your customers to an appropriate mailing list or send them targeted promotions after they’ve completed a specified behavior.
These powerful triggers can do more than just send emails. They can notify your team of potential leads requiring immediate attention, add tasks to your CRM, and provide a complete portrait of how each user interacts with your site.
Outside of marketing automation, Hubspot provides a complete solution for creating landing pages, blog content, marketing emails, and reviewing analytics.
- Pricing: Free to use. Includes optional paid features for reporting and sales.
- Best for: New businesses looking for a free-but-powerful CRM solution to get off the ground.
Zendesk Sell: Best CRM Software for Collaboration
Zendesk SellThis CRM is ideal for small businesses that provide a high level of customer support with their product or service.Collaboration tools keep remote and onsite workers on the same page, regardless of location.Its user interface is somewhat clunky to navigate.VISIT SITE
Sales strategies work best when everyone is on the same page, and Zendesk Sell is the right tool to maximize collaboration across departments. If your customer experience strategy extends beyond the sales team, you need a CRM solution that’s up to the job. Commonly used across sales, marketing, and support teams, Zendesk Sell centralizes data from multiple customer touchpoints to avoid duplication of efforts or embarrassing miscommunications.
Zendesk Sell’s entry-level plan is a good choice for very small businesses and solo entrepreneurs. It includes core CRM features like a customizable sales pipeline, basic reports and a team document repository. As an admin, you can assign individual team members to pipeline deals that notify employees outside the sales team of any changes or action items.
Conclusion
The most powerful sales force automation software for organizations of every size. This CRM solution helps teams engage and win new business faster with a full CRM system and highly effective sales tools like deals, activities and reports in one place.