There are variety of things to look for in dispatch software when you are looking at the software for small business. A lot of free software that is available is not suited to the complex operations that is needed in most business around the world. Businesses need dispatch software that can handle all their requirements.
Do you want to learn about the dispatching software for small business? Or maybe you are looking for some free dispatch software for small business? Then come check out these free dispatch software options to learn what they are and if they are right for your business.
Onfleet
Onfleet’s modern, delightful delivery management software makes it easy for couriers to manage and analyze their local deliveries. Onfleet includes intuitive smartphone apps for drivers, a real-time web dashboard for dispatchers, and automated SMS notifications and driver tracking for your customers. Our API allows for integration into online ordering and other systems. Our software has powered millions of deliveries for couriers in 60+ countries around the world. Start your free trial today!
ServiceTitan
ServiceTitan has a Dispatch Board with a color-coded broad overview of your technicians and what projects they will be tackling and when. You can even view the jobs months in advance, which is helpful when you want to know what technicians will be available on a date a few weeks away.
This software does a tremendous job of handling a lot of dispatching duties once the job makes it on the schedule, and you can move them around by dragging and dropping them if plans change.
ServiceTitan’s dispatch board makes it easy to see what’s going on today.
Not only that, but it automatically populates the customer’s information when a phone call comes in, which will be a godsend for your dispatchers. They’ll be able to more easily make appointments and also provide a personal touch to better connect with your customers.
Pricing: ServiceTitan does not publicize pricing, which suggests that the software is likely on the expensive side. You also will need to talk with a salesperson before you can try out a demo for the software, as the company says that they like to customize the software to fit the client’s needs. The software is not available at all for businesses with fewer than two full-time technicians and one full-time office staff.
Verizon Connect Software
Verizon Connect Reveal is a cloud-based electronic logging device (ELD) and fleet management platform that provides GPS fleet tracking to help businesses gain a 360 overview of all fleet management operations. High-resolution maps with smart clustering helps businesses manage fuel costs, provide accurate ETAs, keep tabs on equipment with asset tracking, and oversee a mobile workforce with vehicle tracking. Verizon Connect Reveal includes GPS tracking, high-resolution maps, fuel consumption management, asset tracking, customizable dashboards, performance analytics, and more. With integrated fleet tracking, fleet operators can view all drivers on a map and automatically detect driving behavior such as harsh braking, quick starts, hard morning, and additional vehicle misuse. Verizon Connect Reveal platform sends real-time push alerts to notify dispatchers and supervisors of dangerous driver behavior. As an ELD solution, Verizon Connect Reveal provides mobile capabilities via an iOS and Android app for drivers to track performance and productivity through any smartphone. Once drivers log in, drivers can view nearby company vehicles and receive assignments. Any driver is able to view scheduled stops and an electronic log to see how they compare with other drivers using metrics such as the number of stops, idling, and speeding. Verizon ELD mobile app provides turn-by-turn navigation through Google maps integration.Verizon Connect Reveal provides 24/7 app support, installation assistance, and ELD compliance with FMCSA.
Locate2u
Locate2u is the perfect tool to manage your deliveries. We’ll take care of route optimisation in seconds rather than hours. You’ll be able to send a tracking link via SMS to your customers so they can track you live. Once completed you can capture proof of delivery. We work with businesses across the globe from couriers, fresh produce, furniture, retail and restaurant delivery. It’s an all-in-one simple to use app. It’s perfect for 1 vehicle or 1000. Route, Optimise, track your team today
FieldEdge
Like ServiceTitan, FieldEdge has an elegant, color-coded Dispatch Board that is highly visual and makes it easy to visualize the responsibilities of the entire team at a glance. You can click on individual work orders to get more detailed information, which is a helpful touch for dispatchers.
There’s also a map so you can see where the technicians and customers are located in relation to each other.
Another nice feature: when you click on a work order, you are able to see which technician is closest so you can send that person instead of someone on the other side of town.
FieldEdge has in-depth customer profiles that will be helpful to your dispatchers.
Unfortunately, FieldEdge might be cost-prohibitive for most smaller businesses, particularly due to its high setup fee. But if you can afford it, you’ll get a powerful platform that can handle complex migrations, offers customizable forms, and even has an uploadable price book.
Pricing: Like ServiceTitan, FieldEdge doesn’t list their pricing publicly. A phone call revealed there is a one-time setup fee of $4,000, and licenses generally run about $100/month per user for the desktop version and $125/month per user for field technicians. You might be able to work out a better deal than that with them, but make no mistake, this is one of the pricier options.
Jobber Software
Jobber is a cloud-based field service management software solution that allows small and midsize service businesses to manage field staff, provide customer support, and expand business operations either through a mobile app or a desktop dashboard. As a service business solution, Jobber supports over 50+ service industries and provides interchangeable tools such as an integrated CRM, real-time scheduling and dispatching, expense tracking, invoice creation and billing, online booking, a self-service client hub, quoting, client reminders, automatic emails and many more. With time tracking functionality, Jobber’s scheduling module allows users to update any job in real-time such information on task completed and project progress so management can effectively track field personnel. For assignments, management teams can set up individual jobs or recurring contracts and assign multiple field technicians to a single job. Jobber allows users to create professional invoices using customizable templates and will automatically send invoices via email. For epayments, Jobber partners with various electronic payment apps, such as Stripe and Paypal to streamline electronic billing. Jobber’s customer relationship management (CRM) module will track past clients’ contact information allows users to create custom fields, tags, attach files or phones, and more. All of this is connected back to the billing and work history. In addition, any client can approve quotes, schedule work orders, pay invoices and communicate with service teams using Jobber’s self-service client hub. The Jobber app is available for iOS and Android devices.
Jobber Pricing
Jobber offers 3 plans with different available features and numbers of users per plan. Jobber Core starts at just $35/mo (annual plan) Jobber Connect starts at $98/mo (annual plan) Jobber Grow starts at $196/mo (annual plan)
Starting price:
$35.00 per month
Free trial:
Available
Free version:
Not Available
Route4Me
Routing chaos finally solved. Extremely easy-to-use, Route4Me automatically plans routes for your business and dispatches them to a mobile app with built-in navigation. Perfect for field service, field sales, field marketing, territory management, and every business requiring last-mile optimization. Route4Me provides the world’s most used route sequencing and optimization software for small businesses and enterprises to over 34,000 customers
Conclusion:
There are numerous software programs available to help you with your small business. If you use a dispatch system to keep better track of your fleet, then it is important that you choose the right software for your business. I have reviewed some of these dispatch systems and if you want to know about the best free dispatch system then just keep reading.