Do you know how to use survey tools? Probably, yes. By visiting this article, I assume that you are aware of the importance of using online survey tools. Don’t worry if you don’t know anything about them yet. I am going to tell you everything about online survey tools. You will learn about their types, benefits, and other essential information related to them. I believe that after reading this article, you will be able to make your own decision about whether online survey tools are something important for your business or not.
Online Survey Tools is the software that helps you to create useful feedback forms. You can ask your customer for feedback or use surveys to collect information about the product features, release updates, purchase preferences and many more.
SoGoSurvey
We’ll begin with SoGoSurvey for one simple reason—as far as free survey tools go, you won’t find another that delivers so much value.
The SoGoSurvey UI.
SoGoSurvey is an end-to-end survey design, distribution, and analysis platform. Because it provides a full suite of functionalities, SoGoSurvey users will never need to find additional tools for survey-related tasks―even if they’re not paying a cent.
Here’s a (far from exhaustive) sample of the tasks you can complete with the free SoGoSurvey account plan:
- Unlimited surveys
- Unlimited questions
- 24 unique question types
- Three skip logic/page branching feebies
- Ability to embed surveys into emails and web pages
- Up to 200 respondents per year
- Data export functionality (Word documents and CSV)
Best of all, SoGoSurvey doesn’t put support behind a paywall. If you’re a free user and you encounter a problem, you’re entitled to 24/7 email customer service.
And if you’re looking to upgrade, here’s what you pay and what you get:
Qualaroo
Qualaroo is an online survey tool that lets you ask the right question to the right person at the right time.
The questions are asked via unobtrusive ‘Nudges’, and the responses are processed through their proprietary Sentiment Analysis. This runs on IBM Watson, a powerful natural-language-processing AI that gives you actionable user insights.
Several brands, from eBay, Shopify, Udemy, and LinkedIn to Glassdoor, rely on the Qualaroo technology to learn about their users and improve their offerings.
The tool is popular with users due to the following features:
- Unlimited Nudges
- Advanced audience segmentation
- Sentiment Analysis by IBM Watson
- Visual customization
- Feedback campaign consultation
- Mobile Web Nudge™, In-Product Nudge™, Link Nudge
- Advanced export capabilities
- Powerful integrations with Google Analytics, Marketo, Zapier, Slack, and more
They have different plans and provide a free trial period for you to check out all the features. Regardless of the plan chosen, every Qualaroo user gets the core features that every good survey software needs:
- Engagement options – In-Product Nudge™, Link Nudge™, Website Overlay, Lead Gen Form, and NPS
- Survey customization – Branching & Skip Logic, Visual Customization and Nudge Placement (Left, Right, Top, Bottom, Center)
- Audience targeting – Behavioral, URL, and Technology
With a variety of templates to choose from, Qualaroo is a customer and user feedback software that is 10x more valuable than email surveys.
Typeform
Typeform wins the championship belt for creative survey creation.
Typeform’s interface is elegant and its style is attractive, reflecting the company’s motto, “Asking questions should be easy, human, and beautiful.”
The free version, nicknamed the CORE plan, has a ton to offer, including:
- Unlimited questions
- Unlimited answers
- Data export
- Custom design themes or choose from templates
- Basic reporting
These are some pretty great features to find in a free version, especially the unlimited questions and answers. While logic jumps aren’t available for CORE users, you can pipe respondent answers into the text of your survey (for example, if a user gives their name, you can call them by name in the following questions).
The Pro version, for $25/month, includes payment fields, a calculator feature for scoring and pricing, options to send respondents follow-up emails, etc.
With a beautiful design and hefty capabilities even in the free version, Typeform is definitely worth checking out.
SurveySparrow
A recent initiative than others in the list, SurveySparrow lets you turn the bland surveys into pleasant conversations. It assists you in creating surveys that are extremely engaging and presents a chat-like experience with the comfort of your smartphone. Let’s take a look at some of the features offered by SurveySparrow and why it is one of the best online survey software in the market.
- Let’s you send online surveys and NPS surveys that are multi-device compatible
- White-label your surveys – make the surveys all about you by adding your brand logos and colors.
- Complete customization of your surveys using custom CSS and vibrant survey templates to choose from
- NPS benchmark: Benchmark your NPS score and see how your NPS scores fare against prominent companies around the globe.
- Conduct performance appraisals and drive productivity with 360 degree feedback software
- Rich insight and eye-catchy dashboard for extracted data
- Roll out employee engagement surveys, customer feedback surveys, employee satisfaction surveys and check employee pulse and customer pulse
- Perform employee experience management and customer experience management with ease
- Add chatbot for websites
- Integrate with hundreds of applications
- Automate workflows and send recurring surveys and offline surveys
- Multiple survey share options
To create conversational and engaging online surveys, you can sign up for FREE on SurveySparrow…
Please enter a valid Email ID.
The friendly Conversational User Interface (CUI) resembles the respondent as a messaging app. You can either choose a template or build one from scratch. You also have options such as Display Logic, Drag and drop and many more to keep it interesting for the respondents. Reasons enough to make SurveySparrow one of the best survey tools for your business. Plus, there’s been some fantastic user reviews of surveysparrow as well.
With the built-in automation of SurveySparrow, you can schedule re-surveying at regular intervals and share the results across all the channels with their respective audience. You can also comprehend the data collected much more easily, thanks to the analytic reports and insights provided by SurveySparrow. A cool online survey tool, through and through. And affordable too! You’ll have all the right reasons to love SurveySparrow.
Pricing: Free
SurveyMonkey
One of the well-known online survey tools, SurveyMonkey provides its users with 15 diverse types of survey questions including Likert scales and open comments. SurveyMonkey has features that aides you to collect data online as well as offline through mobile devices.
It also has features that would enable you to generate reports, analyze and backup survey data. However, it lacks a feature that makes it less suitable for measuring overall satisfaction or re-surveying customers after an interval. Maybe you should look up the top SurveyMonkey alternatives as well?
Pricing: Starts at $31 per month.
Feedier
Source: Feedier
Feedier is an accessible survey platform that lets teams get instant clarity on their users’ experiences and future needs. Create playful surveys that can be automated and sent out at key touchpoints. Feedier’s dashboard lets you group individual feedback into live journeys. Validate key decisions using easy-to-share visual reports that connect with your existing workflows. Integrate your surveys into your website or app by generating embedded code or share it with email/SMS campaign to your audience.
Website: www.feedier.com
Crowdsignal
Source: Crowdsignal
Crowdsignal (previously PollDaddy) is an online survey software that allows users to conduct surveys in two different ways: by embedding surveys on their website or inviting respondents via email. Once the data is collected, you can create filters to analyse the data and share it in reports. This is done using raw data export with programmes such as Excel, PDF, CSV, Google Docs and XML. The results of these surveys can all be viewed in real-time.
Website: www.crowdsignal.com
Alchemer
Alchemer (formerly SurveyGizmo) is similar to SurveyMonkey in terms of inviting respondents and customisation possibilities. What sets this online survey software apart, however, is that it is more attractive in terms of the look and feel of the survey than SurveyMonkey. It also offers nearly 100 different question types that can all be customised to the user’s liking. Additionally, users can configure their own surveys quickly and easily.
Website: www.alchemer.com
QuestionPro
Source: QuestionPro
QuestionPro is a web-based survey application intended for small and medium-sized companies. This survey software enables companies to easily create online polls and surveys. They offer multiple survey templates and over 30 different question types. In terms of deployment, surveys can be sent out to respondents via email or to target visitors via integrated popups.
Website: www.questionpro.com
Conclusion
Sometimes people get surprised when they see the word Monitoring in online survey tools. They think that only physical things can be monitored. But it’s not like that. Thanks to computers, monitoring is possible for everything , even thoughts and emotions.