The Sales Marketing CRM platform gives businesses everything they need to manage the entire customer journey. With features built specifically for sales and marketing teams, including Lead Acceleration, Data Listening, Marketing Automation, Demand Generation and Campaign Management, this advanced software delivers increased productivity and efficiency. Not sure which CRM is best for your business? Let’s schedule a time to talk about your sales and marketing objectives.
Sales Marketing CRM is a web-based and mobile application that offers a ONE STOP shop for managing all of your prospecting, lead management, email marketing, sales and social selling efforts. With an intuitive platform and the support of our dedicated team members, Sales Marketing CRM aims to help you convert more leads and prospects into paying customers.
Aritic
Aritic provides you with everything you need to engage with your customers through email, SMS, social media, or even directly on-page.
Customize messages and promotions based on user behaviors such as visiting certain pages, filling out forms, responding to emails, and dozens of other potential triggers.
Aritic allows you to automatically segment your audience for personalized drip campaigns, send out customized push notifications to phones and desktops, and display unique on-page content to help drive attention and conversions.
- Pricing: $19 per user per month for Lite, $49 per user per month for Starter, $89 per user per month for Professional; contact for quote on Enterprise. Free trial available.
- Best for: Marketing specialists looking for an integrated solution for campaigns and tracking through a CRM interface.
HubSpot CRM: Best CRM Software for Reporting and Metrics
HubSpot CRMThe free plan is a smart choice for teams that are new to CRM and want to sample a variety of sales, marketing and service tools.HubSpot’s resource library offers an expansive list of free templates and business tools.Service plans above the basic tier are prohibitively expensive for small businesses.VISIT SITE
Customer relationship management software is ideal for capturing myriad sales data, but its real value lies in how companies can use the data to improve a sales team’s performance and strategize business decisions. Small businesses that want the best reporting tools and performance insights in a CRM should consider HubSpot. Its forever-free plan includes more than 90 report templates that you can select and arrange on customizable dashboards.
Popular reports include deal forecasts, sales-funnel metrics, and sales-activity insights on team productivity and individual sales agents’ performance. HubSpot also generates reports on chat and email conversations in the team inbox to provide data on response times, how long it takes to resolve a message, and how well messages are distributed among team members. HubSpot’s paid CRM solution adds a custom report builder so you can access the exact metrics you need. Custom filters fine-tune report results even further for detailed insights on everything from your website traffic to individual deals.
Freshworks CRM: Best CRM Software for Integrated Calling
Freshworks CRMFreshworks offers AI features for businesses to conduct dynamic lead scoring to inform which prospects are most likely to buy.Excellent communication tools help Freshworks stand out from the crowd.The pricing plans have user limits, which can complicate budgeting and scalability.VISIT SITE
Freshworks is a standout solution for sales professionals who make and receive many calls and need CRM software to capture the data those calls generate. You can easily tie your existing phone number to the CRM platform, or buy a new local or toll-free number from over 90 countries with a single click. Mobile and vanity phone numbers are also available.
Built-in phone options include call recording, call transfer, conference calling, and a widget that allows you to make calls right from Freshworks’ sales page. You can configure agent extensions for quick call routing and set custom ringtones that callers will hear before the phone is answered to enhance the customer experience. Customized greetings and phone-tree messages round out the personalization and branding options that make interacting with your company a pleasant experience for your customers.
Freshworks supports sales calls and all other customer touchpoints with a comprehensive feature set that includes deal and account management, list segmentation, email sync, and website visitor activity tracking. Its artificial intelligence tool, Freddy AI, rounds out the package with predictive contact scoring, deal insights and smart chatbots. Freshworks’ CRM plans are available at several price points, including sales-only and marketing-only tiers, so you only pay for the features you need.
EngageBay Review — The Best CRM for Continuing Client Support
A lot of CRMs do the same things. They collect and organize your contact data, have some automation tools for sending emails and posting to social, and overall make your sales team’s lives easier.
But not all of them cater to all three core departments—sales, marketing, and service. If you need an all-encompassing tool to boost all three, EngageBay might be the best solution for you.
You get a lot of the key features you need for customer relationship management. Set tasks, build a pipeline, and place automations for email sends, SMS messages, rep hand-offs, and more.
This all happens in an easy-to-grasp interface that lets you view your funnel, social media interactions and messages, email campaigns, and everything else in one place.
Plus, EngageBay syncs up with Gmail, Outlook, and Office with no pain or stress.
But what I really love is its suitability for organizations that value post-sale relationships as much as gathering, warming, and converting leads.
There’s a whole service bay module of features and tools in EngageBay that makes your support reps’ jobs a cinch.
On EngageBay’s lowest-tier plans, you get a way to manage tickets and contacts together that carries over all the information you’ve gathered during each customer’s sales journey. That way, no one’s going in blind and your support team can really turn customers into lifelong loyalists.
But with an upgrade from EngageBay’s free plan, you also unlock macros and canned responses.
I recommend their Growth plan, though, most of all. For $29.99 per user per month, you can apply the same robust automation capability—setting triggers and events that streamline workflows—that the marketing and sales teams get to customer service.
What’s great about this is that email sequences can come back into play after a service interaction.
I can see this being a boon for SaaS and many B2B operations. Not only is ongoing support vital in those fields to building long-term clients, but you can use a new drip campaign after successful service interactions to warm an existing customer up for an upgrade or add-on.
There’s a lot of potential to unlock in all three departments with a tool like EngageBay.
Get started on their free plan to get a feel for the platform and, when you’re ready, move on up to the Growth plan to really have your sales, marketing, and service firing on all cylinders.
Conclusion
Sales Marketing CRM is a cloud-based integrated marketing and communication solution for highly complex sales, marketing and customer service organizations. Its robust features are purpose-built to meet the complex demands and sophisticated requirements of companies who are seeking a holistic solution to achieve real results and build trusted relationships with both customers and sales teams.