Have you ever wanted to learn more about the best video conferencing software for small business? Luck for you, I’ve put together an answer to this question. I’ve spent time looking at the best video conference software solutions. You can spend hours searching online for this information or spend a couple of minutes reading my article below.
There is a lot of different video conferencing software for small businesses and I’m going to cover som of the best brands in this free video conferencing software list. You should choose which one is right for you and your team by considering the following:
Zoom
Pros: If you’re on a tight budget, you can’t beat the free option you get with Zoom, one of the highest-rated video conferencing tools available. The tool offers clear audio with background noise suppression, an option to share your screen, and a recording function to save and send the meeting to those unable to participate.
Additionally, Zoom has a few fun, engaging tools for increased participation among attendees — including filters, reactions, polls, hand raising, and chat. Plus, you can schedule a Zoom meeting right from your Outlook, Gmail, or iCal email calendar.
Zoom is also part of the HubSpot ecosystem and connects seamlessly with your CRM.
Cons: Outside of meetings, Zoom doesn’t offer any collaboration tools such as file sharing or messaging to follow-up with colleagues — additionally, the links you might’ve shared in the Zoom chat aren’t saved anywhere for later viewing. You also can’t add a meeting agenda to the invite from the app itself.
Overall, Zoom is a great option for small teams, but as you scale, there are some growing pains. For instance, you can get 100 participants in a meeting for 40 minutes with the free version, but if you have a company of 100+, you’ll need to pay more to increase participants.
Price: Free for Basic, which includes the ability to host up to 100 participants, up to 40 minutes of group meeting time, and unlimited one-on-one meetings. $149.90 per year for Pro version, which is recommended for small teams, and $199.90 per year for Small & Med Businesses version.
Google Workspace
Everything you need to get anything done, now in one place. Google Workspace includes all of the productivity and collaboration tools you know and love—Gmail, Calendar, Drive, Docs, Sheets, Slides, Meet, and many more. Whether you’re at home, at work, or in the classroom, it’s the best way to create, communicate, and collaborate. Familiar tools; fewer distractions; more time to make things happen.
RingCentral Video
Sure, we might be a little biased. But hear us out.
With RingCentral Video, you’ll get crystal-clear, HD video and voice quality on every call, and that’s just the beginning. This platform checks all of the above must-have tools for your video conferencing needs. You can share your screens, message the whole group or individuals, record the presentation for later, and hop between devices with ease:
Our all-in-one app doesn’t stop at video conferencing, either. That’s why it’s the best value for the price. The RingCentral app is simple to use and packed with additional features, including:
- Unlimited audio calls and conferencing
- Seven layers of security across all devices
- Team collaboration: messaging, file annotation, task tracking, and more
- Business SMS
- Online fax
- Voicemail transcription
- Personalized onboard training
- 24/7 live support via phone, chat, and email
- Real-time metrics to monitor service quality
- Over 200 app integrations: easily connect RingCentral Video to your CRM, calendar, and other tools
But back to why you’re really here.
With RingCentral Video, you can host video meetings for up to 200 participants, depending on the plan you choose. This kind of scalability will save you the hassle of outgrowing the platform down the line: a problem you might run into with some of these other apps.
RingCentral Video pricing
RingCentral Video comes included in RingCentral Office, which also gives you other useful features like team messaging, unlimited calling within the US and Canada, and more. Here’s an overview of the pricing and plans for small businesses:
| Essentials | Standard | Premium | Ultimate |
| Messaging and Phone only | Messaging, Video, and Phone | Messaging, Video, Phone Open Platform | Messaging, Video, Phone Open Platform |
| $19.99/user/month | $24.99/user/month | $34.99/user/month | $49.99/user/month |
Dialpad
If you’ve been paying attention so far, you’ll have noticed us pointing out a few of Dialpad’s cool features—but there’s more.
The ability to join—and host—video meetings from any browser with no downloads is a big selling point, but in case you do like apps, there’s a mobile and desktop app too.
Besides the Outlook and Google Calendar integrations, there’s also a useful automatic dial-out to participants. What this does is make sure that everyone arrives at your video meeting on time because it “calls” your attendees when it’s time for the meeting to start—no more “pinging people to see if they can make it.”
We mentioned the screen sharing and HD video and voice quality, but there’s also a voice enhancement function that reduces background noise (both for those who join through the app or dial in using a phone).
Dialpad’s also designed a thoughtful post-meeting experience, with a post-call summary that automatically gets emailed to participants. (It’s also where you’ll find the meeting recording, transcript, and follow-up action items.)
Not that you had to take all those notes yourself! Dialpad’s Vi not only acts as your personal meeting assistant for note-taking and to-dos, but can also do other things like detect customer sentiment on phone calls by using Natural Language Processing (NLP) to pick up on keywords and phrases (if you’re using the contact center product).
Other fun features include custom hold music and the perfect ice-breaker game: Buzzword Bingo.
Dialpad’s pricing is simple and very affordable for businesses. The free version gives small businesses plenty of features, including unlimited 45-minute meetings (up to 10 participants), HD quality, screen sharing, an integration with Salesforce (which is the CRM of choice for most businesses), and unlimited call recordings.
The Standard tier costs $15 per host per month, has up to 100 participants, and gives you call transcriptions and automated post-call notes.
Jiminny
Pros: Jiminny offers a ton of unique, impressive features that can be particularly useful if you’re hoping to use your video conferencing tool for your sales team or for client-facing purposes.
For instance, the software offers a “Themes” feature, which means your meeting recording will be automatically broken up into important parts like “Next Steps” — for anyone who’s ever scanned an hour-long meeting recording looking for a two-minute conversation right in the middle, this can greatly increase efficiency with follow-up materials.
The recording feature can integrate with your CRM to automatically input data from your recordings, enabling you to reduce the time-consuming task of manual note-taking. The software also offers metrics such as ratio of talking versus listening to improve your sales reps conversation (and listening) skills.
Cons: The company is in the early-stages, so as they continue to iterate and improve on their product, you might experience some growing pains. Additionally, if you’re not planning on using the video conferencing tool for prospect/customer-facing purposes, some of these features might be unnecessary for your internal marketing team.
Price: Pro plans starting at $75/month per user if you sign up for a full year; that goes up to $95/month per user if billed monthly.
GoToMeeting
An industry leader in online video conferencing for companies around the world, GoToMeeting is trusted by millions of people everyday for real time virtual communication and collaboration. GoToMeeting provides a fast, easy and reliable professional online meeting solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. Nothing can match the momentum of your team or business when it’s fueled by an award-winning collaboration solution, GoToMeeting pairs productivity with flexibility to let employees work effectively anytime, anywhere on any device.
Conclusion
Video conferencing software for small business is a way to make sure you can share your experiences with anyone at any time. This is the most convenient and cost effective way of doing it which makes it a favorite among businesses.