Are you looking for Microsoft Nonprofit, the best software for non-profits? First of all, let me congratulate you on your good choice. You are probably one of those digital marketers, who wants to give something back to their community. When I started researching Microsoft’s nonprofit program and pricing options, I was a bit… startled by the amount of information that there is. I am here to help you with that: I’ll make it simple, clear and understandable!
This Microsoft tools post is written by an expert on the subject. The websites created did not seek to create an opportunity for a repeat visitor, but rather attract someone new and looking to learn more about nonprofit software.
monday.com
monday.com is a great CRM software for nonprofit organizations of all sizes. Keep track of your entire organization and boost engagement easily with customizable forms, automated emails, project management capabilities, and more. You can use smart and visual boards to assign items, track volunteers, manage your goals, and share files.
Best For
A multitude of teams, big, small, and cross-functional, in a variety of industries worldwide. Its intuitive interface and customization capabilities makes it suitable for any project and business.
Microsoft 365
The technology world is shifting toward cloud-based applications and services. With that in mind, we recommend that NGOs, if possible, begin to shift to cloud solutions.
We strongly suggest that NGOs opt for the Microsoft 365 Business Premium cloud solution, which gives you the best of Office 2019 and Windows 10, plus much more. Best of all? Your first 10 licenses are free.
You can increase collaboration at your organization with Teams and benefit from online storage and document sharing capabilities provided by tools like OneDrive and SharePoint. Cloud-based email with Outlook is a major plus for a remote workforce, and licenses also include work management tools of Power Apps, Power Automate, Planner, and To Do.
The Microsoft 365 Business Premium plans come with upgrade rights to Windows 10 and the latest Office applications, and you receive updates for as long as you subscribe. Microsoft 365 Business Premium includes both cloud and desktop versions of Office applications, including Word, Excel, PowerPoint, and Outlook.
Microsoft offers many cloud licenses to suit your needs.
Desktop Productivity Applications
Are you worried that you have not even begun moving to the cloud? No need to stress — although the world is moving to the cloud overall, we also understand that many organizations still need traditional desktop programs. Below are some of the most popular donated and discounted Microsoft products that we offer.
Microsoft Office 2019 Standard Edition
Microsoft’s venerable productivity suite is a popular choice among NGOs, and it isn’t hard to see why. Office Standard includes the core Office apps — Word, Excel, PowerPoint, Outlook, Publisher, and OneNote — and is a good option for most users. We offer the Mac version of Office — which includes the above apps minus Publisher — as well.
Office Standard and Office for Mac are both available for an affordable admin fee, a popular choice for smaller organizations that may not yet have all the cloud tools they need. We also offer Microsoft Access, for more efficient tracking and reporting. Through TechSoup, you may request up to 50 licenses for each of these items within a two-year period. If your organization needs more than 50 licenses, you can request the additional licenses through our discount program for Microsoft Office.
Windows 10 Upgrade
Microsoft ended support for Windows 7 back in January 2020, which means no more bug fixes or security updates for this outdated version of Windows. So if you’re still running Windows 7, you really should upgrade to Windows 10.
Through TechSoup, you can request up to 50 Windows 10 upgrade licenses for a discounted admin fee, with an option to request additional Windows 10 licenses.
Microsoft Visio Standard
Are you a visual thinker? Microsoft Visio Standard is for you. Use it to create diagrams, flowcharts, office layouts, org charts, and more. Request up to 50 licenses for a discounted per-license admin fee with TechSoup.
Microsoft Project
With Microsoft Project, you can get a better sense of the steps needed to complete a project so you can keep your team on track. Use it to schedule tasks, track progress, share project information, and more. Through TechSoup, you can request up to 50 licenses.
Microsoft Server and Enterprise Products
In addition to productivity software and desktop operating systems, TechSoup also offers discounted and donated on-premises solutions for securing your servers and enterprise-grade applications.
SQL Server Standard Edition
If you host your own SQL-based database apps and need to expand your capacity, we’ve got you. We offer CAL licensing options for Microsoft SQL Server Standard Edition with low-cost admin fees, with a limit of five donated licenses per nonprofit.
SQL Server Standard Edition includes core features such as SQL Server Management Studio, online transaction processing, SQL data tools, and more. If you need more than five licenses, TechSoup also offers different licensing options for your products through our discount program.
Standalone SQL Server Standard Edition licenses are also available. And you can also access the SQL Server Standard Edition license plus Software Assurance bundle — or request Software Assurance on its own.
Windows Server
Of course, if you need additional Windows Server licenses, we can help you with that, too. We offer various Windows Server options, including Windows Server Standard, Windows Server Essentials, and Windows Server Datacenter. If you need additional licenses or software assurance to cover your current license, you can find them in our discount program.
Microsoft Exchange Server
Microsoft Exchange Server has the tools you need to host your own email, calendaring, and contact management setup, using the Microsoft Exchange standard. We offer license options for both the Standard and Enterprise editions.
Microsoft Training and Services for Your Nonprofit
In addition to the products themselves, TechSoup offers an array of related services and training options to help your organization scale its digital transformation.
Microsoft Digital Skills Center
Part of TechSoup Courses, The Microsoft Digital Skills Center features an array of courses to help you get the most out of the Microsoft products and services that you use every day.
We have courses to help you understand the basics of popular desktop and cloud-based Microsoft applications, including Excel, Teams, and our popular Office 365 Bootcamp, as well as more advanced training. The majority of courses are free, and both staff and volunteers can take them! Create a free TechSoup Courses account and get started today.
Bitrix24
CRM (Customer Relationship Management) platform is a set of tools for managing databases, payments, marketing, communication with customers and employees, and so much more. It allows non-profit organizations to find new donors, establish fast and efficient communication with partners, and keep information structured. It goes without mentioning that nonprofit CRM software lets you manage your budget and donations with high precision and reliability.
The major features of nonprofit CRM software include:
- Fundraising campaign organization. Stay in touch with donors and partners by integrating all social media and email into a single platform.
- Grant management. All documents can be stored in a unified database, while extra tools enable money management (invoicing, accounting, etc).
- Customizable landing pages. Create professionally-looking websites for your projects and campaigns.
- Marketing automation. Send emails, gather statistics, create target audiences – you’ve got all instruments at your fingertips for that.
- Social listening. Gather information from reviews, get feedback from customers and partners, find out what people need and what motivates them to donate. Having a CRM means keeping in touch with society and hearing it.
- Tracking of donation history. Look at what people like to donate for, which campaigns are more successful, and check your fundraising goals. Detailed analytics help you make informed decisions and drive further development of your business.
With a properly implemented CRM, you not only automate business processes and save your staff time. It’s about maintaining and improving relationships with donors and customers. With all relevant information structured and properly analyzed, you can make informed and efficient decisions for more successful fundraising campaigns.
Bitrix24 is your key to flawless management
Is your non-profit looking for a free CRM system? Bitrix24 is an absolute must-try for you! First, it’s absolutely free for 12 users. Second, our CRM for nonprofits comes with all the bells and whistles – email marketing, telemarketing, reports, flexible access rights, and more. Third, it comes with social collaboration tools that help you manage volunteers, discuss ideas, and set tasks for each other.
The list of basic features in our free nonprofit CRM include:
- Understandable structure, even for newbies (like a social network)
- Easy administration
- Joining via an email link
- Cloud or On-Premise
- Daily backups
- Safe two-step authorisation
- Mobile CRM for iOS and Android
- A desktop application for Mac and Windows
- Access from any browser
- API and source code available for On-Premise editions
- Discount for paid plans (specific for non-profits)
Bitrix24 CRM software is ready to use in 30 seconds, right after you register your account at Bitrix24.com. Creating email templates, customizing CRM statuses, administering access rights is extremely easy.
And we have videos and manuals to help too.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
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Basic features
- High level of customization
- Flexible access rights
- 35+ tools in one platform
- Free unlimited CRM
- Task and Project management
- Social collaboration
- Communications
- Contact center
- Website templates with free hosting
- Tools for remote work
- Mobile and desktop apps
- And more!

Free CRM tools
- Contact management
- Lead management
- Product catalog
- Online store
- Quotes & Invoices (unlimited and customizable)
- Email marketing
- Workflow automation
- Learn more

Contact Center outreach
- Instant messengers
- Email connection
- Social networks contacts
- Website widgets
- Live chat support
- Virtual PBX
- Learn more

Volunteer coordination
- Social network
- File sharing
- Document management
- Calendars and scheduling
- Tasks and projects
- Intranet/Extranet
- Group chats
- Calls and videoconferencing
- Mobile access
- More
Conclusion:
My nonprofit works with the public, which means that a lot of people are going to end up using our computers. Because of this, it can be challenging for me to find software that provides technical support for nonprofit organizations. I do a lot of research, and have found some great products that have been able to streamline our process as well as provide technical support for nonprofit organizations.