Are you an online marketer who loves to survey potential customers? Discover some free survey online tools that help you get more value out of each survey you create.
Are you looking for the best free online survey tools with no restrictions and fancy features? Sites we find give us a quick and easy survey building. We will share with you some of the best free survey software that we found and tested during our work in the market. Some of them offer you lots of features and some show what they can do from their domain name, but they are all totally worth trying out.
Survey Planet
The free version of Survey Planet is pretty deep. It offers unlimited surveys, questions, and respondents. It also has a selection of survey theme options and embedding.
For $20/mo, you get plenty of extras. With the upgrade, you can remove the Survey Planet branding, print survey results, and include images in your questions. Only the Pro version can export data to Excel.
SurveyGizmo
SurveyGizmo is like SurveyMonkey in terms of inviting respondents and customization options. What makes SurveyGizmo different is the look and feel of the survey.
You can choose from almost 100 different question types and customize them to meet your needs, and you can easily create your own custom surveys. Their free plan allows for three surveys and 100 respondents, but you can unlock unlimited numbers and data exports at $25/mo.
Feedier
An interactive platform is Feedier‘s biggest draw. With a smart interface, survey scheduling, and a respondent rewards system, it’s probably the most customer-centric tool on the list.
Unlimited feedback is allowed on one survey on their free plan. Upgrading provides you with customizable follow-up emails, thank you emails, and SMS surveys. Paid plans start at $59/mo.
Survey Anyplace
Survey Anyplace prioritizes mobile accessibility and engagement in its survey tools. Audiences are enticed to respond in a unique way with your brand by leveraging mobile features and being rewarded for participation.
Users are allowed 20 responses a month, while the most basic paid plan starts out at 400 responses. At $25/mo, you earn unlimited questionnaires, offline functionality, custom branding, and more.
GetFeedback
GetFeedback is a customer experience tool by Survey Monkey that allows you to design mobile friendly surveys to capture customer feedback for you to analyze. This tool allows you to personalize the survey experience so you can get more survey responses.
These surveys can be distributed on chat, email, and SMS. The feedback collected can then be analyzed with the intuitive insights that GetFeedback provides you.
In addition to the analysis feature, GetFeedback also has a feature that allows you to take action on negative feedback to change the customer’s experience into a positive one.
Try GetFeedback free for 14 days and contact them for more details on their custom pricing plans.
Survey Designer by Confirmit
Confirmit offers survey design software that allows you to design surveys to engage your audience and gain useful insights.
Their survey design software has a host of features and capabilities that make it easy to choose a variety of surveys with multimedia clips, innovative question types, and many feedback methods for you to distribute throughout many channels, including phone, web, mobile, print, and email.
Google Forms
Google Forms is an excellent online survey tool like SurveyMonkey, but it’s genuinely free. By that, we mean there are no upgrades necessary.
You can build simple surveys, require users to include their email address (to grow your contacts), and gather the results quickly.
Google Forms is accessible through Google Workspace which you can log into from your private or professional Gmail account. You can embed these forms anywhere with a shortcode. In fact, you can even embed a Google Form in your OptinMonster campaigns:
The setup is quick, easy, and saves you a ton of time. It also integrates with Google Sheets to get view and export data in tables. This allows you to automate your workflows, be more efficient in your survey collection, and save even more time.
Though it’s not the most advanced software in terms of features, Google Forms is one of the best free survey tools you’ll find.
Gravity Forms
Gravity Forms is a popular premium form builder that has an addon to create surveys with an unlimited number of question types.
It lets you carry out market research, customer satisfaction surveys, employee satisfaction feedback, employee engagement surveys, and much more.
It’s easy to create and customize the survey forms to your liking. Plus, it integrates seamlessly with WordPress so you can embed the surveys easily on your site.
And once users fill out your survey, you can view the aggregate results and filter the data to get the insights you want.
The downside to this plugin is that it only has a paid version, and to access the survey addon, you need to subscribe to the Elite plan.
SoGoSurvey
We’ll begin with SoGoSurvey for one simple reason—as far as free survey tools go, you won’t find another that delivers so much value.
The SoGoSurvey UI.
SoGoSurvey is an end-to-end survey design, distribution, and analysis platform. Because it provides a full suite of functionalities, SoGoSurvey users will never need to find additional tools for survey-related tasks―even if they’re not paying a cent.
Here’s a (far from exhaustive) sample of the tasks you can complete with the free SoGoSurvey account plan:
- Unlimited surveys
- Unlimited questions
- 24 unique question types
- Three skip logic/page branching feebies
- Ability to embed surveys into emails and web pages
- Up to 200 respondents per year
- Data export functionality (Word documents and CSV)
Best of all, SoGoSurvey doesn’t put support behind a paywall. If you’re a free user and you encounter a problem, you’re entitled to 24/7 email customer service.
And if you’re looking to upgrade, here’s what you pay and what you get:
Qualaroo
Qualaroo is an online survey tool that lets you ask the right question to the right person at the right time.
The questions are asked via unobtrusive ‘Nudges’, and the responses are processed through their proprietary Sentiment Analysis. This runs on IBM Watson, a powerful natural-language-processing AI that gives you actionable user insights.
Several brands, from eBay, Shopify, Udemy, and LinkedIn to Glassdoor, rely on the Qualaroo technology to learn about their users and improve their offerings.
The tool is popular with users due to the following features:
- Unlimited Nudges
- Advanced audience segmentation
- Sentiment Analysis by IBM Watson
- Visual customization
- Feedback campaign consultation
- Mobile Web Nudge™, In-Product Nudge™, Link Nudge
- Advanced export capabilities
- Powerful integrations with Google Analytics, Marketo, Zapier, Slack, and more
They have different plans and provide a free trial period for you to check out all the features. Regardless of the plan chosen, every Qualaroo user gets the core features that every good survey software needs:
- Engagement options – In-Product Nudge™, Link Nudge™, Website Overlay, Lead Gen Form, and NPS
- Survey customization – Branching & Skip Logic, Visual Customization and Nudge Placement (Left, Right, Top, Bottom, Center)
- Audience targeting – Behavioral, URL, and Technology
With a variety of templates to choose from, Qualaroo is a customer and user feedback software that is 10x more valuable than email surveys.
Typeform
Typeform wins the championship belt for creative survey creation.
Typeform’s interface is elegant and its style is attractive, reflecting the company’s motto, “Asking questions should be easy, human, and beautiful.”
The free version, nicknamed the CORE plan, has a ton to offer, including:
- Unlimited questions
- Unlimited answers
- Data export
- Custom design themes or choose from templates
- Basic reporting
These are some pretty great features to find in a free version, especially the unlimited questions and answers. While logic jumps aren’t available for CORE users, you can pipe respondent answers into the text of your survey (for example, if a user gives their name, you can call them by name in the following questions).
The Pro version, for $25/month, includes payment fields, a calculator feature for scoring and pricing, options to send respondents follow-up emails, etc.
With a beautiful design and hefty capabilities even in the free version, Typeform is definitely worth checking out.
Client Heartbeat [Paid Only]
Client Heartbeat is a pricier survey option starting at $25/month. Honestly though, since the basic version only allows for 50 contacts, you’ll probably want the Gold version at $57/month.
That’s a pretty big price tag compared to the other survey creator tools we’ve been looking at. However, Client Heartbeat does offer some much more advanced reporting features.
You’ll get alerts to warn you of unhappy customers, see how your customer satisfaction compares against your industry benchmark, as well as a testimonial widget that can display endorsements on your website.
Conclusion
Sometimes you do not have a budget to conduct a survey with a company or to hire a market research professional. In those cases, you can use free tools, such as those available through SurveyMonkey. These services give you the ability to design your survey and send it out to as many people as you want. You can focus on one particular target audience or reach out to a variety of people. However, the main difference between paid and free services is that premium services typically offer more features.