When it comes to professional cleaning services, your business operations rely heavily on the efficiency of your organisation. That is why, as a busy cleaning business owner, you already know the value of effective software. Most of all, you need a tool that can help automate those time-consuming administrative tasks and enable you to spend more time with clients.
In this review, we feature the best of small business cleaning software. Here are the best software out there!
Housecall Pro
Housecall Pro is really well-suited for the cleaning business, although it’s slightly expensive. You get a powerful cloud-based field service software option that is also simple to use — two important attributes for anyone in your line of work.
It scores strongest when it comes to ease of use. You’ll be able to quickly onboard your crew with minimal training required. And beyond its simple interface, there are also great features that will simplify your business such as automatic invoicing and notifications.
Housecall Pro’s invoicing feature shows you the invoice’s current status.
One unique feature that comes with Housecall Pro is that your customers can also get their own version of the app, which they can use to book your services directly. This reduces the amount of form-filling and data entry required of your staff.
The scheduling feature was very intuitive. You only need to click on a time slot, select “job,” choose a customer, and then provide any notes or documentation. It will then show up on your dashboard and on your cleaner’s schedule.
Pricing: Housecall Pro is not the cheapest cleaning software option out there, but it’s not unaffordable either. It’ll cost you $49/month for one user if you’re willing to sign up for a year ($65 otherwise), and $109/month ($149 month-to-month) for up to five users, with $30 for each additional user. If you want a lot more users than that, you’ll need custom pricing.
Read The Blueprint’s full Housecall Pro review
Service Fusion
Service Fusion really shines when it comes to support, which is important for businesses that may not be very tech-savvy and thus require a little hand-holding to get up to speed. And good support is helpful anytime, because you never know what kind of road blocks you’ll come across.
The software boasts a basic user interface that makes onboarding easy. And while the pricing structure might be better suited for larger enterprises, there’s no reason you can’t make this work for a smaller cleaning business.
The software automatically generates invoices with the click of a button, and you can then set it up to automatically fire out invoices as soon as they are created. This definitely simplifies things on the administrative side.
Service Fusion’s job dashboard lets you dial up details on an individual cleaning job.
The app has a nice, clean design, allowing cleaners to tap on “My Work” to see what their schedule looks like. You can also look at the map view, customers, inventory, and other things via the app.
Pricing: Service Fusion offers three pricing tiers — $99, $199, and $349/month — and all of them include unlimited users. So while this may be on the expensive side when it comes to professional cleaning software if you only have one or two users, it can save you a ton of money if you have 10 or more users in your business.
The differences in price come down to features, with the Starter package providing the most basic features but not including more advanced options like inventory management or the ability to upload pictures — features your cleaning business might not need anyway.
Read The Blueprint’s full Service Fusion review
mHelpDesk
The reason mHelpDesk tops this list is because while they are a bit on the pricey side, we found this software option to be the easiest to use in all of field service management.
It organizes all of your invoices by jobs, and it has a bar of icons at the top of the screen that lets you easily access your invoices and see how many have been sent and which are overdue. They are further organized by date of issue, customer, balance, and if payment is due.
The software also has a mobile app that will help your cleaners on the road see exactly what their workload schedule is from their phones. You can easily switch to the next job when you’re done, and it even provides a Google Maps image of the destination.
mHelpDesk’s dashboard provides a good top-down overview of your business.
From a home office standpoint, the desktop version of the software has a dashboard that provides a good overview of what all of your cleaners are scheduled to be doing today.
Pricing: At $374/month, it’s certainly on the pricey side. But the good thing is that, for a small operation, that will cover all of your employees if you have 10 or less. After that, you’ll need to pay $35 per person, and you’ll need custom pricing past 15 users, which may mean you can get a better per-user deal.
Read The Blueprint’s full mHelpDesk review
Jobber
Jobber is perfect for a business that just wants something easy to use and inexpensive for managing their cleaners. Their desktop version is good for the ones managing the operation at the home office, while their mobile app helps cleaners keep on top of their jobs.
We like how this cleaning management software option organizes invoices, showing clearly what’s been paid and what hasn’t. You can sort invoices by “Awaiting Payment-Past Due,” and there’s a search bar so you can dial up the person you’re thinking of quickly. You can bill a job through the app, and can choose to invoice now or later via text message or email.
Jobber’s invoicing tool helps you organize invoices.
Jobber provides a great top-down view of your work orders, showing which jobs are active, as well as if there are invoices that need to be sent out. The app allows the cleaner to see the day’s schedule, and there are also handy functions for time sheets and clients.
The customer database is thorough, and displays clients in a simple list with their name, phone, properties, and status. Clicking on an individual customer will bring up other details.
Pricing: In terms of pricing, you’re not likely to do much better than Jobber. A license will cost just $29/month for one user, and only $99/month for up to seven users. And if you’re even bigger than that, you can probably afford the $199/month for up to 30 users.
Read The Blueprint’s full Jobber review
Connecteam
For Whom?
Connecteam’s cleaning business software is the world-leading all-on-one mobile-first solution that allows you to efficiently manage your organization from anywhere. Connecteam offers all the tools you need to communicate with your team, schedule jobs, track time, and organize and grow your business with the click of a button.
Key Features
Receiving reports and forms in real-time
Simplified time tracking and payroll process with GPS location stamps
Flexible schedules for easy planning and distribution
Onboarding new hires, read and sign forms, and training
Targeted communication allows you to reach every single cleaner
Safety resources and training
Pros & Cons
Excellent customer service
Timesheet and payroll capabilities
Geo-fencing helps you know where everyone is
Easy to manage staff
Reasonably priced
No integrations, because it is in an all-in-one solution there is no need for added integrations
Pricing
Price: Connecteam cleaning company software is easily the most affordable solution as it doesn’t charge you for each user, instead it offers a fixed monthly fee starting at just $39/month for up to 50 users.
Free Trial: 14-day
Free Plan: Yes
Scale Your Cleaning Company With Connecteam
ZenMaid
For Whom?
ZenMaid is primarily a cloud-based cleaning scheduling software that helps you schedule your employees for jobs, automate daily operations, and even helps bring new clients on board.
Key Features
Send work orders to your team in the field
Send reminders to customers
Automatically sends follow-ups after appointments
Billing and invoicing
Scheduling and dispatch
Work order management
Pros & Cons
They constantly improve the software
Simple to use
Easy to schedule
Missing hours when it comes to payroll
Difficult to find customers prior cleaning history
Pricing
Price: ZenMaid charges per employee a month. If you’re solo then you’re looking at $49/month and if you have just one employee working with you, it’s $58/month. 20 plus employees will cost $229+/month.
Free Trial : 14-day
Free Plan: yes
Deputy
For Whom?
Deputy is well known as an all-in-one software solution, like Connecteam, as it allows you to manage just about anything from one place. Autofill shifts, track your budget, track hours, quickly find replacements, and more – these are some of the highlights of joining Deputy as a cleaning company.
Key Features
Autofill shifts based on your team’s availability, profile, & pay rate
See real-time attendance, including who is on-site, running late, or on break
Cleaners can easily clock in and out right from their mobile phone
Manage shift swapping and receive alerts for unplanned staff schedule changes
Attach PDFs, videos, and important documents to your posts so staff can see the latest company announcements
Pros & Cons
Easy to distribute shifts
Manage employees more efficiently
Training helps employees know who they can delegate tasks to
Suspectible to time lags
More features on iPhone than Android
Pricing
Price: If you’re just looking for scheduling or time clock then it will cost $2.50/user/month for the bundle of each feature. However, if you need scheduling and time clock together then it’s $4.50/month/user.
Free Trial: 30-day
Free Plan: No
DoTimely
For Whom?
DoTimely is a software designed to help professional cleaners manage their customer data, day to day schedules for employees, manage invoices, and collect payment.
Key Features
Scheduling and dispatching
Invoices and payment
Reports and dashboards
Real-time notifications for customers and employees
Customer information management
Pros & Cons
Helps keep businesses organized
Good amount of features
Timely customer support
Drains mobile devices battery
Prone to technical glitches
Pricing
Price: From $15 and $10 for any additonal user per month.
Free Trial: No
Free Plan: Yes
Conclusion
creating a schedule for a cleaning company may not be the most exciting part of running a business, but it is one of the most important. A schedule is how you make sure that everyone in your cleaning service shows up on time every day. It helps to ensure that your customers aren’t upset about having to wait for you to arrive. It also guarantees that your employees are making good use of their time.