For small nonprofit organizations, CRM software can be a great way to stay organized and manage donors, volunteers, customer data and project planning. There are plenty of options out there, though not all of them will work for nonprofits.
In this guide we’ll look at the best nonprofit CRM software that has been tested to offer you the best features without letting your organization take a hit in functionality. The options out there vary from WordPress plug-ins to fully customized solutions made by software companies that focus specifically on nonprofits.
CharityEngine
CRM Overview
CharityEngine is an all-in-one CRM solution that empowers nonprofits like yours to engage supporters throughout their entire donor journey.
Instead of continually integrating piecemeal solutions, CharityEngine offers every tool you’ll need in one complete package, including data storage capabilities, fundraising features, direct mail marketing, major gift management, and automated marketing.
With all of your fundraising and communication tools located within the same solution, CharityEngine makes it easy to communicate with donors and encourage their involvement during every phase of their donor journey.
Integration with Double the Donation
Why We Love This Donor CRM
CharityEngine helps nonprofits recruit donors and retain supporter relationships long-term. Your nonprofit staff can streamline their workflow by using this single software solution to create communication and marketing materials, personalized with key donor information. Whether you’re fundraising, launching an advocacy campaign, or stewarding donor relationships, CharityEngine makes staying organized simple and manageable for your nonprofit.
Nonprofit CRM Pricing
Contact CharityEngine to request a demo and get a quote for their all-in-one CRM solution.
Get Started With CharityEngine!
Salesforce
Salesforce has built a Nonprofit Cloud specifically to cater to non-profits. It provides non-profits a complete, 360-degree view of every part of their organization’s work.
Using the Nonprofit Cloud, organizations can create personalized engagement plans to track donor movements and improve their volunteering and fundraising efforts. On top of that, non-profits can generate new groups of potential donors (for example, a group from a recent fundraiser) and target them with a custom market campaign.
And this gives non-profits a streamlined, organized way to nurture their new relationships. The results:
The Nonprofit Cloud also has tools dedicated to advancing donors. The platform allows organizations to manage memorial gifts and in-kind gifts to nurture donor relationships in a more meaningful way, without it being robotic.
It’s multilingual, too. Non-profits can use the CRM to communicate with the constituents in English, Spanish, German, and Japanese.
Price: For qualified customers, the first 10 users are free. Although your non-profit has to meet Salesforce’s eligibility guidelines, which you can check out here.
Salsa CRM
CRM Overview
Salsa CRM + Salsa Engage is an innovative donor management and engagement platform built to help nonprofits optimize their campaigns, outreach, and overall fundraising strategy. Salsa’s innovative SmartEngagement technology leverages the power of machine learning, marketing automation, intelligent reporting, and more to power your mission.
Salsa CRM offers robust donor profiles to holistically track each supporter’s history and make informed predictions about the future. With built-in donation pages, peer-to-peer fundraising tools, multi-channel advocacy, and more, this CRM has everything you need to accelerate fundraising, all in one place.
Integration with Double the Donation
Why We Love This Donor CRM
Salsa is more than just a CRM. This unified platform will equip you with a full suite of tools to communicate, advocate, and fund your cause.
With unparalleled predictive analytics and intelligent reporting features, Salsa offers world-class fundraising technology supported by fundraising expertise and best practices.
Nonprofit CRM Pricing
Contact Salsa for specific pricing information.
Get Started With Salsa!https://fast.wistia.net/embed/iframe/8bqqm3uhjd
Lumaverse
CRM Overview
Lumaverse is an all-in-one nonprofit technology company that offers intuitive donor, volunteer, and member management tools through their powerful nonprofit CRM. This cloud-based solution allows your organization to manage nearly all aspects of its fundraising and supporter management operations from a single, centralized location.
From donor profiles to communication, event management, membership, and more, this software will provide you with a seamless donor engagement and fundraising experience that’s sure to keep your supporters coming back for more.
Integration with Double the Donation
Why We Love This Donor CRM
Lumaverse’s donor CRM is only one of its many nonprofit technology solutions. They also offer an innovative crowdfunding platform, easy-to-use volunteer sign-up tools, and much more. With these multiple solutions (and their ability to seamlessly integrate to create a powerful nonprofit technology ecosystem) on hand, you’re sure to bring your donor management and fundraising efforts to the next level.
Nonprofit CRM Pricing
Lumaverse’s CRM pricing is dependent on the number of records you’ll be managing. Their nonprofit plans begin at $100/month for up to 1,000 records, or they offer exclusive discounts to K12 schools starting at only $65/month.
Kindful
Kindful is a CRM built specifically for non-profits in mind.
Once a donor is entered into the system, a non-profit will be able to track their online and offline donation history, event participation, past acknowledgements, and pledges within a single profile.
As Kindful is built to help with fundraising, donor tracking, and analyzing interactions, it makes sense that it’s geared towards non-profits who raise funds online. The software gives non-profits the tools to build and customize their donation pages to accept and store donations internally.
And what about all the data? Non-profits can generate reports to track and analyze the success of their events, fundraising efforts, and their total donor pool, which can then be automatically sent to developers, CEOs, and board members.
Price: Starts at $100 / month for 1,000 contacts
Neon CRM
NeonCRM is a cloud-based nonprofit software suite built to support the good work of nonprofit organizations. Regardless of size or industry, NeonCRM helps over 5,000 nonprofit clients and 35,000 organizations engage with donors, manage memberships, track volunteers, and more. Their database and website solutions support nonprofits in all stages of development, and their flexible packages and pricing were developed with nonprofits in mind.
The NeonOne platform extends Neon’s nonprofit solutions beyond a CRM. The platform includes options for peer-to-peer fundraising, event organization, case and program management, and payment processing. In addition to offering a Quickbooks integration, their software also supports your online store.
Top features:
| Fundraising & Donor Management | Membership & Association Management |
| Events | Marketing & Communications |
| Web Integration | Social Fundraising |
| E-commerce | Quickbooks |
| Reports & Querying | Volunteer Management |
| API & Customization | Mobile Apps |
Pricing:
- $49/month for Essentials Light package
- $99/month for Essentials package
- $149/month for Impact package
- $299/month for Empower package
- Look here for more Neon CRM pricing info
Bloomerang
Bloomerang’s simple donor database solution is built around best practices to help nonprofits decrease donor attrition and increase revenue. Bloomerang pools the knowledge of leaders in the nonprofit world, including Adrian Sargeant for fundraising, Tom Ahern for communications, Kivi Leroux Miller for digital marketing, and Jay Love for nonprofit technology. The platform focuses on the core functionality your organization needs to achieve results, without the distraction of additional bells and whistles. With Bloomerang, you’ll know how your donors feel about you, find more major gift prospects, and be able to report on the metrics that matter.
Top features:
| Constituent Timeline (visual representation of all interaction with each individual and highlights of the most important interactions) | Interactive Dashboard (review donor retention rate and opportunities for improvement, incoming donations by time period, check campaign success, create to-do lists, and access recent reports) |
| Giving Summary & Engagement Level | Smart reports |
| Email Design & Distribution (email templates and rich performance analytics) | Letters & Mailings (letters, gift acknowledgements, and more available for design and print) |
| Nightly Deceased Suppression | Nightly updates from the National Change of Address (NCOA) database |
| Website integration (track individual’s website browsing activity, create and customize online giving forms and email sign-ups) | Social Media Monitoring |
| Donor Engagement Surveys | Social Listening |
Pricing:
- $99/month for 0 – 1,000 records
- $199/month for 1,001 – 5,000 records
- $299/month for 5,001 – 15,000 records
- $399/month for 15,001 – 25,000 records
- $499/month for 25,001 – 40,000 records
- Click here for complete Bloomerang pricing
Fundly CRM
The team who created Fundly CRM have a background in non-profits, so every feature has been built with a purpose.
What’s unique about Fundly is the CRM has a real focus on management. To get the most out of a non-profit’s donor pool, Fundly gives organizations access to donor information, including giving history, campaign participation, event registration, and matching gifts. They can also track event registrations, customize event tickets, and assign sponsors.
Non-profits can also keep a closer eye on their data using Fundly. Because each donor has their own personal profile, staying up to date with their online (and offline efforts), their membership, and their funding takes nothing more than a couple of clicks.
Fundly also has a separate section in its dashboard so non-profits can monitor all of their grant applications. Each time a grant application is submitted, staff can then track the submission until it’s approved. And once it’s approved, the team can then keep an eye on what it’s being used for.
Price: Starts at $75 / month for their “easy launch” package that includes 1,000 contacts
Conclusion
Nonprofit management software is a must-have if you want to keep track of all your contacts and communication with them. But it can be challenging to find a good CRM for nonprofits. Enter the free CRM software. You get a highly functional tool for managing your communication with donors and prospects, but you don’t have to pay a hefty price tag for it. You Win!