Remote Access Software for Nonprofits offered by Anydesk ensures reliable data exchange and extensive virtual software management solutions. chrome remote desktop , teamviewer and anydesk are among the most effective software solutions for you and your staff.
Our list of remote access software for nonprofits include the trusted names in remote desktop–anydesk and teamviewer, chrome remote desktop (works with the google chrome browser), and microsoft’s compelling and powerful remote desktop software.
ISL Online
We chose ISL Online as the best overall because of its ease of use for both customers and remote workers, cross-platform support, and flexible pricing structure.Pros
- Easy to use
- Unlimited user license available
- Cloud-based or on-premises
Cons
- Expensive for single users
- Remote printing is complicated
ISL takes its name from the abbreviation of the internet services layer, a software application developed in 2001, the year the company was founded. Today it offers remote desktop support software in 100 countries and receives high ratings in software reviews.
It lets users remotely access any computer or Android, iOS, or Windows phone from a Windows, Mac, or Linux computer or mobile device. IT technicians can collaborate with customers in real-time with high-speed screen sharing and remotely transfer files, reboot devices, and install new software.
This provider offers a secure connection to unattended computers using 256-bit AES encryption and two-factor authentication. Customers can also easily grant support access to their computer or phone via live chat, mobile app, or online portal with just one click.
ISL offers a number of pricing options with a 15-day free trial. A cloud license, which supports unlimited sessions, computers, and users, costs $469 per year. The company also offers a pay-per-use plan for $145 per year for 500 session minutes. Finally, users can select a self-hosted software solution for a one-time price of $990.
ISL Online’s flexible pricing, multi-platform support, security protocols, and easy user access make it the best overall choice for a business offering secure remote customer support or that wants to offer an easy teleworking environment for its employees.
LogMeIn
LogMeIn is our choice as the best remote desktop software for one user or small teams for a few reasons. In addition to affordable plans for individuals based on the number of computers accessed, the company also offers generous cloud storage, a complimentary LastPass subscription, and 24/7 phone support.Pros
- 1TB of cloud storage
- Includes LastPass Premium
Cons
- Higher price for businesses
- Some sync issues between Mac and PC
Founded in 2003, LogMeIn is a pioneering software as a service (SaaS) company offering a number of cloud-based solutions to about two million users worldwide.
LogMeIn offers everything a user would expect from a remote desktop tool, including remote access from PC and Mac computers and mobile devices for unlimited users, drag-and-drop file transferring, remote printing, multi-monitor displays, screen sharing, and more.
The company also throws in a few extra perks, including 1TB of cloud storage, a free LastPass Premium license for secure password storage, all with robust SSL/TLS (OpenSSL) security.
LogMeIn’s base $30 per month plan allows users to access up to two computers with all the features above. Access for up to five computers costs $70 per month and includes three LastPass Premium licenses, and access for up to 10 computers comes to $129 per month with five LastPass Premium licenses. All plans support an unlimited number of users and come with a 14-day free trial.
LogMeIn offers affordable and easy-to-use remote desktop management with access to online storage and password management, making it the best option for individuals and small teams.
RemotePC
RemotePC tops our list as the best remote desktop user for large companies because it offers scalable pricing for growing teams as well as remote chat and whiteboard sharing for easy collaboration between customers and IT technicians.Pros
- Easy to learn and use
- More affordable than other remote tools
- 24/7 live chat support
Cons
- Slow for adding new users
- Limited features on web app
RemotePC is one of three products developed by IDrive Inc., which was founded in 1995 to offer cloud storage, online backup, and remote access solutions.
RemotePC lets users access any computer remotely from any PC, Mac, or Linux computer as well as iOS and Android devices using secure AES-256 encryption with no need to install any software. Users can choose always-on access to offer access to the computer remotely at any time or one-time access using a unique sharing key.
RemotePC also makes it easy to simply drag and drop files between computers. Users can listen to audio on remote computers, print documents, chat between computers, and even collaborate on a shared whiteboard.
RemotePC offers a variety of scalable pricing options. A single-user license with remote access to two computers costs only $29.62 per year. Teams can choose from three plans that allow unlimited users to access a limited number of computers:
- SOHO: $59.62 per year for 10 computers
- Team: $224.62 per year for 50 computers
- Enterprise: $449.62 per year for 100 computers
All plans include video conferencing and 24/7 email and chat support. The Team and Enterprise plans also offer single user sign-on, on-demand remote helpdesk for customers, and a seven-day free trial.
In short, RemotePC is our pick as the best for large companies due to its ease of use and affordable pricing that makes it easy for small and large teams to offer remote computer support to a growing number of customers.
Chrome Remote Desktop is one of the more basic offerings out there for free remote desktop connections, but it gets the job done pretty conveniently. The only requirement is that both computers—that is, yours (the client) and the computer you’re remotely logging into (the host)—have Chrome installed.
This option works via an extension you install. You’ll give yourself access to the host by creating a unique PIN and you can take control of the host by logging into Chrome on the client side. As a plus, you can access the host even if Chrome isn’t running or if they’re not logged into their account. However, the functions are a bit limited. There are no chat options available in case you need to communicate quickly with someone on the other end and the platform doesn’t support file sharing at the moment, so I’d definitely call it an entry-level choice.
Microsoft Remote Desktop is similar to Chrome’s. It offers basic features that are convenient if you’re a certain kind of user, but it comes with a spate of limitations that might not make it the best option for everyone. With the platform—which Microsoft provides for free—you can remotely access Windows PCs from other Windows computers, mobile, devices, and Macs.
However, you should note that you can’t access a Mac from a Windows PC. With Microsoft Remote Desktop, you’ll be able to work with any version of Windows starting with Windows 7 provided they’re running Enterprise, Ultimate, or Professional. It doesn’t require authorization to connect to your own PCs, which is a plus, but it also doesn’t support file sharing or offer a wealth of options when it comes to IT assistance.
Compared with Chrome Remote Desktop and Microsoft Remote Desktop, RemotePC gives you some additional features. For example, it supports file-sharing and chat functionalities—both important things if you’re trying to work with someone remotely to solve a problem. You can also use mobile devices to access a computer, so you’re not tethered to a desktop or laptop host.
On the flip side, the biggest limitation is that you’re only able to store information for one connection at a time, unless you take advantage of their freemium options. This means that you can only have an access ID and key paired for one type of connection. You could conceivably access as many hosts as you need, but you won’t be able to store that information to toggle through.
Zoho Assist
Zoho Assist is our pick for the best value because it offers a wide range of low-priced plans for both individuals and businesses based on what each user needs, as well as a free plan that provides users with simple but effective remote management.Pros
- Low prices
- Pay-as-you-go plans
- White-labeling options
Cons
- Limited free plan
- No plan offers all features
- Top plan limited to 25 computers
In 2005, Zoho launched a web-based word processor and CRM to provide small businesses with low-cost office software. Today it offers a full suite of software for small businesses including Zoho Assist, which wins our spot for the best value due to its range of feature-rich, low-priced plans. The company boasts strong software reviews.
Zoho separates its software into two tiers of plans. It’s Remote Support plans are well-suited for IT support teams and include one technician, file transfers, multi-monitor navigation, and up to six simultaneous sessions. Mid- and top-tier plans include rebranding, screen sharing, remote printing, mobile apps, session recording, and more.
Remote Support Pricing
- Standard: $10 per month
- Professional: $15 per month
- Enterprise: $24 per month
Zoho’s Unattended Access plans support 25 unattended computers and include bulk deployment, unlimited technicians, and group permissions. Its top-tier plan adds remote printing, diagnostic tools, voice and video chat, rebranding, session recording, and more.
Unattended Access Pricing
- Standard: $10 per month
- Professional: $15 per month
Zoho also offers a free hybrid plan with support for one technician and five unattended computers. Overall, the company’s range of affordable plans segmented by user type allows businesses to get the best value based on what they need, earning it the top spot in this category.
Conclusion
Our collection of Remote Access Software includes industry leaders like Chrome Remote Desktop and TeamViewer, as well as nonprofit friendly solutions like Anydesk where team members work from anywhere.